Basant Motors

Purchased an Electric Vehicle in 2023 and the battery was in degradation and did not have a manufacturers warranty. I interesting little caveat they left out during the sale. I had gone to them over 6 times in degradation and did not have a manufacturers warranty. I interesting little caveat they left out during the sale. I had gone to them over 6 times for them to rectify the situation, and was basically told they it is “not our problem!” if you must, purchase your vehicle outright and “steer clear” of this dealership, as they seem to be getting away with this deceitful behaviour repeatedly, as there seems to be accountability for them or recourse for screwed over customers outside of small claims court. More

**Avoid This Dealership – Shady Business Practices** If I could give zero stars, I would. This dealership is **dishonest and misleading**. I agreed on a price for a vehicle, only to find out later t If I could give zero stars, I would. This dealership is **dishonest and misleading**. I agreed on a price for a vehicle, only to find out later that they **inflated the final price on the contract**. When I confronted them with proof, they denied any wrongdoing at first, then started offering small compensations instead of fixing the issue. Their tactics are **deceptive**, and they try to pressure customers into accepting unfair deals. **Be sure to double-check every number on your paperwork before signing**—better yet, take your business elsewhere. I would not trust them with another purchase. 🚩 More

Was sold a 2016 Chevy Spark EV that was an import from the USA and has expired manufacturer warranty on the battery. I have approached them four times to redress the situation, but I have been misdirecte the USA and has expired manufacturer warranty on the battery. I have approached them four times to redress the situation, but I have been misdirected and lied to by this dealership. Do yourself a favour and don’t shop at this dealership. More

Yesterday, they apparently threatened to punch a potential customer. This was apparently done after that customer was docked around and done in front of other customers. potential customer. This was apparently done after that customer was docked around and done in front of other customers. More

Exceptional customer service, Rick and amarta went beyond and above extremely thankful though. But I got my dream suv. I highly recommend them. Especially if you've been messed around by other dealerships. I and above extremely thankful though. But I got my dream suv. I highly recommend them. Especially if you've been messed around by other dealerships. I'll definitely send them business. Thanks again for my fully loaded 2021 CX 5 Mazda. More

This Dealership where I purchased a 2020 Mitsubishi Eclipse Cross last year and traded it in for a 2019 Jeep Cherokee Sport this summer. Someone lifted my key fob a week ago and they really took great Eclipse Cross last year and traded it in for a 2019 Jeep Cherokee Sport this summer. Someone lifted my key fob a week ago and they really took great care of me as a customer when they provided me a courtesy car for four days while they had another dealership order and program my new key fob! Awesome customer service! Thank You to All Basant Motors staff and of course my personal sales person Gurpreet! 🙌💯‼️ More

I'm really happy to got my car today from Basant motors. I worked with Nathan to find a good car for me in any budget. He helped me alot to that car. Thank you so much Nathan for serving me the best opportu I worked with Nathan to find a good car for me in any budget. He helped me alot to that car. Thank you so much Nathan for serving me the best opportunity:) More

Worked to Nathan on a new Car myself a little while ago, have been sending friends and family back to him. All have been happy how Nathan been dealing with them, very open and upfront with your needs and re have been sending friends and family back to him. All have been happy how Nathan been dealing with them, very open and upfront with your needs and restrictions. Spends the time with you, making you feel like the most important customer. More

We were searching for a new vehicle as mine recently died. When we sat down we gave them our budget and they kept showing us vehicles above our budget by 7k. They were pushing a Nissan Rogue at 15k and died. When we sat down we gave them our budget and they kept showing us vehicles above our budget by 7k. They were pushing a Nissan Rogue at 15k and the financial manager said to our face "I just want to get this deal done to get my sales team their bonus". In that moment we knew they were not there to help us but there for themselves. Terrible service, you do not say that to potential customers. Will always deter friends from going there, will never return. More

Mitchell and Raman did an awesome job today got me a beautiful vehicle. Took a bit but got it done awesome very happy Petrina Morin beautiful vehicle. Took a bit but got it done awesome very happy Petrina Morin More