Basant Motors
Surrey, BC
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71 Reviews of Basant Motors
Was sold a 2016 Chevy Spark EV that was an import from the USA and has expired manufacturer warranty on the battery. I have approached them four times to redress the situation, but I have been misdirecte the USA and has expired manufacturer warranty on the battery. I have approached them four times to redress the situation, but I have been misdirected and lied to by this dealership. Do yourself a favour and don’t shop at this dealership. More
Yesterday, they apparently threatened to punch a potential customer. This was apparently done after that customer was docked around and done in front of other customers. potential customer. This was apparently done after that customer was docked around and done in front of other customers. More
Exceptional customer service, Rick and amarta went beyond and above extremely thankful though. But I got my dream suv. I highly recommend them. Especially if you've been messed around by other dealerships. I and above extremely thankful though. But I got my dream suv. I highly recommend them. Especially if you've been messed around by other dealerships. I'll definitely send them business. Thanks again for my fully loaded 2021 CX 5 Mazda. More
This Dealership where I purchased a 2020 Mitsubishi Eclipse Cross last year and traded it in for a 2019 Jeep Cherokee Sport this summer. Someone lifted my key fob a week ago and they really took great Eclipse Cross last year and traded it in for a 2019 Jeep Cherokee Sport this summer. Someone lifted my key fob a week ago and they really took great care of me as a customer when they provided me a courtesy car for four days while they had another dealership order and program my new key fob! Awesome customer service! Thank You to All Basant Motors staff and of course my personal sales person Gurpreet! 🙌💯‼️ More
I'm really happy to got my car today from Basant motors. I worked with Nathan to find a good car for me in any budget. He helped me alot to that car. Thank you so much Nathan for serving me the best opportu I worked with Nathan to find a good car for me in any budget. He helped me alot to that car. Thank you so much Nathan for serving me the best opportunity:) More
Worked to Nathan on a new Car myself a little while ago, have been sending friends and family back to him. All have been happy how Nathan been dealing with them, very open and upfront with your needs and re have been sending friends and family back to him. All have been happy how Nathan been dealing with them, very open and upfront with your needs and restrictions. Spends the time with you, making you feel like the most important customer. More
We were searching for a new vehicle as mine recently died. When we sat down we gave them our budget and they kept showing us vehicles above our budget by 7k. They were pushing a Nissan Rogue at 15k and died. When we sat down we gave them our budget and they kept showing us vehicles above our budget by 7k. They were pushing a Nissan Rogue at 15k and the financial manager said to our face "I just want to get this deal done to get my sales team their bonus". In that moment we knew they were not there to help us but there for themselves. Terrible service, you do not say that to potential customers. Will always deter friends from going there, will never return. More
Clean and neat place to look around . Gurpreet Khinda is very approachable , respectful and patient. Helped out to work your budget. Employees were nice Great experience for me. Very recommendable. very approachable , respectful and patient. Helped out to work your budget. Employees were nice Great experience for me. Very recommendable. More
I bought a car from Basant Motors today, and i would have to say it was a very pleasant experience. I found the car I wanted on their user friendly website, confirmed the car was still available and booked a to say it was a very pleasant experience. I found the car I wanted on their user friendly website, confirmed the car was still available and booked an appointment with Mitchell, one of their sales staff. The car was ready and waiting for me to take for a test drive when I arrived. We made a deal which I believe was fair for both of us, and everything was completed in about an hour. More