Barrie Chrysler Dodge Jeep Ram

This is our second vehicle from Barrie Chrysler, they went above and behind once again the sales staff was great as well as the financial, done easy and made it enjoyable too do business with went above and behind once again the sales staff was great as well as the financial, done easy and made it enjoyable too do business with More

Was very courteous and helpful looked after everything that I was having problems with gave me a estimate and time to do job and was true to their word would recommend them to anyone that I was having problems with gave me a estimate and time to do job and was true to their word would recommend them to anyone More

Never had a problem with administration services nor any warranty work I've had to get done. Glen my salesman has always been top notch! I have no complaints over the years! I love the hazelnut coffee! warranty work I've had to get done. Glen my salesman has always been top notch! I have no complaints over the years! I love the hazelnut coffee! More

I will preface this review by saying that management will respond to this review and deny that this is true. They are all the biggest liars and crooks I have ever dealt with in my life. While the sales team respond to this review and deny that this is true. They are all the biggest liars and crooks I have ever dealt with in my life. While the sales team is fantastic, the service is the worst I have ever dealt with. (especially Ted Psaros) They will fight you to the bitter end to deny warranty coverage. The service manager Jerry VanGerwen actually advised me to buy a Tesla if I do not like paying for major internal engine failures, that's how much they know their cars are garbage. The Manager Moe Ladiki called me to "try" and help, but even though I have all the evidence to prove that the engine failure should be fixed under warranty, he still feels that denying warranty and losing a customer is better for business. He just tries to pass the buck to other shops where I have had service done. (because this Jeep is constantly in for service by the way) Jeep is a poorly manufactured brand and they do not stand behind their warranty. Avoid this dealership and the Jeep brand, unless you are OK with thousands of dollars of repairs and maintenance during your first 2 years of ownership. Calling FCA also gets you nowhere because they will tell you that the shop makes the call on warranty. I have been a loyal Dodge, Jeep, and RAM customer for 20+ years and I will never buy one again. More

Evan was hopeful before and after the purchase showings all the gadgets in the vehicle. I owe him a Litre of cola lol all the gadgets in the vehicle. I owe him a Litre of cola lol More

Andrea Dawson , she is a great helper and well knowledgeable, I would say thanks to her here. She helped me alot , thanks Andrea 😊 🙏. Love you and will definitely recommend to all knowledgeable, I would say thanks to her here. She helped me alot , thanks Andrea 😊 🙏. Love you and will definitely recommend to all More

Loved the help and information given to me during my initial inquiries regarding my interest to purchase a new vehicle The salesman was super helpful in guiding me in the right direction in selecting th initial inquiries regarding my interest to purchase a new vehicle The salesman was super helpful in guiding me in the right direction in selecting the perfect vehicle for my needs and budget More

Wanted to buy a new truck. I worked with Jessica in sales. She is amazing, she helped me get into the truck that I wanted. She goes above and beyond for her customers. This is I worked with Jessica in sales. She is amazing, she helped me get into the truck that I wanted. She goes above and beyond for her customers. This is the second vehicle I bought with her help. The first was a caravan and she search through all of Ontario to fine the van we needed. This is why I came back to her when I wanted a truck. More

Chris at auto service super friendly and very patient, while we wait for service, he was explain my new vehicle warranty coverage. Thank you Chris. while we wait for service, he was explain my new vehicle warranty coverage. Thank you Chris. More

The lady in service was miserable . I had done all of my homework to ensure the request was possible and covered by my warranty. Though I am a resident of Barrie, she encouraged me to d I had done all of my homework to ensure the request was possible and covered by my warranty. Though I am a resident of Barrie, she encouraged me to drive an hour south (two hour total) to fulfil this request at a different dealership , which made no sense. I was also informed that the request might not be covered, it had to be “approved” however I was notified in a phone call with Chrysler that my request would 100% be covered based on my warranty. Customer service was really bad. More