Bannister Honda Service & Car Sales

We have been very pleased with product and service. We bought used and touched up paint was done. Timing was good and communication was very good. bought used and touched up paint was done. Timing was good and communication was very good. More

Don, Jay and the entire group have treated us extremely well, were very easy to make a deal with and the service follow up has been wonderful. This is our third vehicle purchase from Bannister Honda and w well, were very easy to make a deal with and the service follow up has been wonderful. This is our third vehicle purchase from Bannister Honda and we will not hesitate to deal here again. More

Pleasant staff, all that was needed to be fixed was done well and on time, I had access to the shuttle service and was pleased that I was able to get my car cleaned this time versus when I had my car in for well and on time, I had access to the shuttle service and was pleased that I was able to get my car cleaned this time versus when I had my car in for service in December of 2020. More

I have never experienced such a great team.. they make sure your happy and well the send off as we drove off the lot well speaks for its self ... cheering us on. amazing. Great team keep it uo sure your happy and well the send off as we drove off the lot well speaks for its self ... cheering us on. amazing. Great team keep it uo More

We needed the passenger window on our Pilot fixed right away. Bannister was able to fit us in the same afternoon and diagnose and fix the problem before end of day, while I waited in a comfortable and safe away. Bannister was able to fit us in the same afternoon and diagnose and fix the problem before end of day, while I waited in a comfortable and safe environment. Friendly, fast and knowledgeable service! Thanks. More

Jack took the time to call me as I was disappointed in the service I had received after a service. I appreciate that he called me back. the service I had received after a service. I appreciate that he called me back. More

Kristy was polite, efficient and knowledgeable in checking in my 2016 Civic for servicing. My vehicle required the cabin filter changed. Kristy called me in advance to let me know and to get an appro checking in my 2016 Civic for servicing. My vehicle required the cabin filter changed. Kristy called me in advance to let me know and to get an approval for this extra work in advance. More

Salesman Khoa was real nice and helpful when we looking to buy Honda CRV. He is kind gentleman, friendly, we have real good experience about his service. Financial Service manager Kay was a bit differ to buy Honda CRV. He is kind gentleman, friendly, we have real good experience about his service. Financial Service manager Kay was a bit different , she missed our papers, least we got copy by email later. More

Christine is an awesome saleswoman! Attentive to our needs and very personable. We said what we’d like to do and she made it happen. needs and very personable. We said what we’d like to do and she made it happen. More

I was unhappy with the service yesterday. We arrived about 20 minutes before my scheduled appointment for 1:00 pm. It was 1:40 when they took the car in and it was ready just after 2:00 p.m. I compl about 20 minutes before my scheduled appointment for 1:00 pm. It was 1:40 when they took the car in and it was ready just after 2:00 p.m. I complained and was given 20% off, however, they were to change the filters, ONLY if needed. So they were changed. The cost was about $50, did not charge for installation. At 6000 km, always parked in our garage I question how dirty they were, especially the cabin filter. I was not shown the dirty filters. Isn't it terrible not to trust the folks one deals with? The explanation was that they were very busy and backed up. Whoever does the scheduling should take unexpected longer service into consideration. Having good customers waiting for so long is very frustrating. I was not the only one. I am considering looking for other options in the future. It has been Khoa who has kept me coming back. Thanks Khoa. While waiting for service I trued to enter my next stop in Kelowna. It would not find my entered location, either by business name or address. I asked when checking out if there was someone who could help. At first I got a lengthy explanation about the different software. All I wanted was someone to dhow me what I was doing incorrectly. I said Khoa was busy, that he knew, so i was told a technician would have a look. So By then my patience was running too thin, so I went to the car and only waited a short time and left. we I got to Kelowna, I entered my next destination and everything worked fine. As I suspected it was me who was not using the system properly while at Honda. More