Bannister Chilliwack Chrysler Dodge Jeep Ram

2002 Sebring, Lx 1 convertible, bought new, one owner, blew a fuse in Las, Vegas 2008, would no start, Sahara Chrysler, put in new fuse, stated it was a known issue. 2019, Chilliwack, Greek island parkin blew a fuse in Las, Vegas 2008, would no start, Sahara Chrysler, put in new fuse, stated it was a known issue. 2019, Chilliwack, Greek island parking lot, Sebring will not start, tow across street to O'connor Chrysler, diagnosis, need a new starter. I have Sahara Chrysler send service record and copy of campaign change to O Connor, but they put in starter anyway. I purchase the original starter core from o Connor and have it bench checked, no fault found, starter was not defective. Return findings to OConnor, give them starter to bench check. Drive home without inspecting under my hood. When I did open hood, the wiring harness tie downs were reinstalled. It the harness had been pulled into the fan blade I would have had an impossible task to prove shoddy workmanship on technicians part. I related my findings to dealer. Some anchor attachments were not resorted by technician and I sourced these myself and anchored the harness. Photos of this poor repair sent to O Connor. I was informed by service manager Sheldon, starter was indeed in good order and I would be reimbursed and compensated for the unnecessary repair. An agreement was established five months later. 2021 April I presented myself to dealership. Sheldon is no longer there. New service manager has no record of the compensation agreement, 3 oil changes, one complete detail in and out, hood and trunk, of a vehicle of my choice. Fortunately, I copied Shane O Connor on all correspondence, hopefully he will communicate with new service manager of the fact that when an employee terminates, company agreements remain in tact. This is February 8 2022, new service manager has not yet contacted me regarding my conversation with him 2021 September, 15 in this regard. I understand he needs some time to settle in to his new position and recover lost company email, agreements, and meeting with those members of O Connor Chrysler that might have privy to documentation. More

Did not enjoy trying to be upsold on warranty and insurance understand they have to try but it gets tiring insurance understand they have to try but it gets tiring More

David Wiebe is a great salesperson. He is super personable and does a great job being relatable to his customers. He is also super friendly and kind and always greets customers with a smile on his personable and does a great job being relatable to his customers. He is also super friendly and kind and always greets customers with a smile on his face. More

Awesome dealership with the friendliest people. David was especially helpful!! He told me everything I needed to know and was beyond kind and friendly. You guys rock 👍👍 especially helpful!! He told me everything I needed to know and was beyond kind and friendly. You guys rock 👍👍 More

Although I was excited at the prospect of getting a new vehicle, the process of purchasing one can be overwhelming and stressful to me! Not only did I feel the sales team at O’Connor was very friendly and vehicle, the process of purchasing one can be overwhelming and stressful to me! Not only did I feel the sales team at O’Connor was very friendly and accommodating but I really appreciated the fact that they took their time to really get my needs met! I would really like give an extra thanks to David for his patience in answering all of my questions and I could feel he genuinely wanted to see me happy when I drove off the lot! I feel happy to share my refreshingly positive experience! Cheers! More

1 word. Awesome! Buying a truck from O’Connor was the most stress free and easy experience ever. David in sales was super knowledgeable and he was able to pick a vehicle that was in my price range and ha most stress free and easy experience ever. David in sales was super knowledgeable and he was able to pick a vehicle that was in my price range and had the features I wanted. I never felt pressured and I loved that there are literally no random or surprise fees, none!!! What the price is is what you pay. The finance team was also super friendly and nice. Thanks team! Love the truck. More

I have been with O'Conner Chilliwack since 1997, I trust them and have had excellent service continously. Not only do I buy new and used vehicles I also have then do all my maintenance. They help me with an them and have had excellent service continously. Not only do I buy new and used vehicles I also have then do all my maintenance. They help me with any questions and explain clearly for me to know how to keep my vehicles running safely and smoothly. I highly recommend. 😊 More

This was the second new vehicle I purchased through Kevan MacCrae and would certainly recommend him to others. I appreciated his knowledge of the products and what was available to meet my needs. Found the MacCrae and would certainly recommend him to others. I appreciated his knowledge of the products and what was available to meet my needs. Found the exercise pleasant and not rushed or pressured into making a deal. Was very accommodating and helpful in arranging to get accessories that I wanted to compliment the use of my truck. More

I was really impressed with customer service how they handled all four of my kids that were with me when I bought the truck. I was impressed and would recommend o’Connor to buy your next truck!!!!! handled all four of my kids that were with me when I bought the truck. I was impressed and would recommend o’Connor to buy your next truck!!!!! More

David was polite and courteous Was able to answers all David was polite and courteous Was able to answers all the questions I had And was personable, which I appreciated. David was polite and courteous Was able to answers all the questions I had And was personable, which I appreciated. More