
Bank Street Mitsubishi
Ottawa, ON
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391 Reviews of Bank Street Mitsubishi
When I first entered in the showroom, Sam was the first one to greed me, with a smile. I told him I was looking for a small car (probably the new Mirage). Sam took the time to explain me all the details ab one to greed me, with a smile. I told him I was looking for a small car (probably the new Mirage). Sam took the time to explain me all the details about that car: security, different features, etc. After, we went for a real test drive. That convinced me. Sam also had all the answers to my questions, and I had a lot. He always treated me with respect, which was very important to me. Then, I met Mo, from the financing department. He was very nice as well and explained everything to me, in details. Sam and Mo made sure that everything I asked for would be ready, when I would pick my new car up. A few days later, my boyfriend and I went to pick my car up. Once again, the financing part went very smooth with Mo. After, Sam took the time to show me everything about the car, and answered more questions. There was no rush, it was very nice. My boyfriend really enjoyed the experience as well and it made him realize that it would be a nice place to buy his next car. ( dealing with Sam of course) Sam made himself available for any more questions in the future. After the purchase of my car, I had to ask Sam to help me with a couple things. He was always quick to reply and made sure everything was taken care of. He really made me feel that he will be there to help me out. I know that it's their work to sale cars and make money. But, I felt important and welcomed. Knowing that I can rely on Sam for any matter in regards to my car, it's a priority for me. Buying a new car is a stressful event, but with Sam from Bank St Mitsubishi, it's much easier. Thank you!!!! More
What can I say about Georges that other people have not said in their reviews? Having worked in sales/customer service I have a long list of skills a sales person should have. If you go down that list, Geo said in their reviews? Having worked in sales/customer service I have a long list of skills a sales person should have. If you go down that list, Georges has it all in my opinion. To list a few, friendly, patient, calm, understanding, has the ability to be unbiased (he tells you the pros, cons and in the end he makes you feel comfortable and lets you make your own decision based on your need), enthusiastic, positive. I will definitely recommend to other people I know to deal with Bank street Mitsubishi. I only dealt with Georges but during the times I was waiting around I got a pretty good sense that the other sales guys have the same approach. Thank you Georges More
Sam took time to listen to what we were looking for and answered all our questions. Friendly and respectully, he explained all features of the car. answered all our questions. Friendly and respectully, he explained all features of the car. More
Sam was friendly, helpful and very thorough in explaining the features of the car. He helped us work out a price we were comfortable with and we are highly satisfied with the deal. The experience was overall the features of the car. He helped us work out a price we were comfortable with and we are highly satisfied with the deal. The experience was overall very good and our only minor dissatisfaction came when we needed to tie up some loose ends with the finance department. It was very difficult to reach someone from that department. More
just purchased a new rvr from Sam Amouna and was a great experience .His product knowledge was unbeatable and he took the time to explain every detail about the suv experience .His product knowledge was unbeatable and he took the time to explain every detail about the suv More
What can I say, everyone at the Bank street dealership are friendly and polite . Sam was very professional in the business end for trying to meet my demands. He even had someone pick up some TIM's coffee are friendly and polite . Sam was very professional in the business end for trying to meet my demands. He even had someone pick up some TIM's coffee :-) . With a little haggling on both ends for a good price , a deal was made. I also like that he handled my business in a timely manner. Overall , great place , great people , and a great all wheel control Lancer. More
Excellent service from Sam, friendly and knowledgeable, patient. I would definitely recommend this dealership and Sam to any new potential buyer. Sam has a way of being firm, but not "pushy", he listens an patient. I would definitely recommend this dealership and Sam to any new potential buyer. Sam has a way of being firm, but not "pushy", he listens and responds to your request. As a female, who does not know much about cars, Sam included me in the conversation, he did not only talk to my husband, which made me feel important as a customer. I appreciate great help to buy our new Mitsubishi Outlander and I love the color. Thanks Sam for a great experience. Anna Kowalski More
During our recent purchase we found Sam to be extremely professional, knowledgeable sales person who was very helpful. We felt like Sam was part of our family by his courteous and very friendly and outgoin professional, knowledgeable sales person who was very helpful. We felt like Sam was part of our family by his courteous and very friendly and outgoing personality. This is the second vehicle we have purchased from him, and will do so again in future. More
I have no problem giving this dealership a great rating because of the service I received. Sam Amouna was wonderful and took great care and time to go over the whole car showing me the features and benefi because of the service I received. Sam Amouna was wonderful and took great care and time to go over the whole car showing me the features and benefits when I first came into the dealership to look at the RVR. However his attention and dedication to show me how to use all the features when I came to pick up the car was really what impressed me. He took great care and time, and it took a good hour, to make sure I would be safe and that I knew how to work and use my new vehicle correctly. That was super and very appreciated. I felt like I wasn't just another sale as I have felt with other car buying experiences. As well the managers and finance agent were very good and helpful too. I have never had such good customer service like this from any other dealership. An over all good experience. I will highly recommend Sam and Bank St. Mitsubishi. Thank you! From a proud new owner of a "red" 2013 RVR. More
Sam was great, he had detailed knowledge of the RVR and answered all of our questions. It was a great car buying experience, I would recommend this dealership. answered all of our questions. It was a great car buying experience, I would recommend this dealership. More