Bank Street Mitsubishi

Great Experience! I had booked an appointment to see the RVR but ended up arriving ahead of our scheduled time, We were only there a few minutes when we were greeted by I had booked an appointment to see the RVR but ended up arriving ahead of our scheduled time, We were only there a few minutes when we were greeted by Jay.He proceeded to show us and explain the features of the RVR. Jay is very knowledgeable and was answering our questions even before we could ask. He is very friendly without being pushy (which I appreciated!) I felt totally comfortable with the whole experience!On the day we picked our car, Jay went above and beyond to make sure that I knew how everything worked! It was a very positive experience! Thank you Jay! More

Love our new RVR We bought our new RVR last week from SAM! He made our experience fantastic and easy as he is like a big teddy bear--no pressure or stress involved wi We bought our new RVR last week from SAM! He made our experience fantastic and easy as he is like a big teddy bear--no pressure or stress involved with it! SAM, we found out lives in our neighborhood, and that made the experience that more special! We have bought a few new cars in the past and since we are military, all over Canada. SAM was the first salesman who, after purchasing the car, showed us how everything worked inside our new RVR, as there are so many different knobs and dials these days. We also were very impressed with George, the financial guy, as he worked quickly and efficiently, and gave us some extra deals! We would recommend Bank Street Mitsubishi and especially SAM for buying a new vehicle any-day! More

Sold! Great service! Found, bought and drove home my car within 4 days. Couldn't be happier with my purchase! Thanks to Bassem and Georges! I would definite Great service! Found, bought and drove home my car within 4 days. Couldn't be happier with my purchase! Thanks to Bassem and Georges! I would definitely recommend the dealership. More

I'm loving the Jeep, Thank you Bassem! My experience at Bank Street Mitsubishi was an excellent experience. My salesman (Bassem) went over & above to help me purchase a vehicle. I had seen My experience at Bank Street Mitsubishi was an excellent experience. My salesman (Bassem) went over & above to help me purchase a vehicle. I had seen an ad for a Jeep Patriot on autotrader about a week into my search for my first car, It was about another week and 10 car dealerships later before I had decided to go check it out... I'm very glad I did! Bassem was a great help from the start, when I first got there we went out on test drive (Which I was novice about being so inexperienced driving) I made so many noob mistakes I'm sure I would of failed my G2 but Bassem beared with me lol. After making it back to the dealership I was pretty sold on the Jeep already from the test drive and Bassem's geniality but there was another Jeep, same model, year and price just a block away at another dealership, so I wanted to go see it... What a piece of garbage the Jeep was in comparison to the Jeep Bassam was selling, I knew then I had to get back to Mitsubishi. I went back (not letting Bassem know the garbage I had just seen) and talked price for the Jeep, he knocked the price down a generous amount. I've had my Jeep for 3 days now and already put on about 500km, I'm really loving it! Once again, thank you Bassem, I might not of got this Jeep without you... I wish you much future success Bassam, I'm sure you'll make a wonderful veterinarian someday soon! More

Very helpful and informative Chamnan was very friendly and helpful. Everyone worked around my schedule and didn't pressure me into buying anything I didn't want. I would definite Chamnan was very friendly and helpful. Everyone worked around my schedule and didn't pressure me into buying anything I didn't want. I would definitely recommend Bank Street Mitsubishi to my friends and family. More

Thank you Bank Street Mitsubishi! Sam has a wealth of knowledge, patience and commitment. He did a wonderful job at filling us in on all that Mitsubishi has to offer and we really appr Sam has a wealth of knowledge, patience and commitment. He did a wonderful job at filling us in on all that Mitsubishi has to offer and we really appreciated his honesty when looking at different features and options. Sam worked hard to find us exactly what we wanted, and in the end, he pulled through. He made us feel confident that we were getting a great car at a great price. I should also mention that George Hitty did an amazing job as well; his charming personality is definitely an asset to the dealership. Thank you Sam and George! More

Great dealership with excellent customer service! I recently bought a new car from this dealership, from the beginning til when i received the vehicle it was an excellent experience overall. The staff I recently bought a new car from this dealership, from the beginning til when i received the vehicle it was an excellent experience overall. The staff and sales rep were friendly, very product knowledgeable, and great service. I would recommend this dealership to anyone looking for an used or new vehicle, and also a great employee there to look for is Chamnan Ly. Thanks for the new vehicle and looking forward to future business! More

Outstanding service My husband and I were so happy from the service received from Cham. He was extremely friendly, patient and informative. He went above and beyond by ac My husband and I were so happy from the service received from Cham. He was extremely friendly, patient and informative. He went above and beyond by accommodating our family's needs. We were most happy as we felt no pressure from him. As in our exp most sales people try to up sell. Overall, outstanding service. Would highly recommend and visit in the future. More

Awesome experience! We purchased a 2014 Mitsubishi RVR. The service that was provided from Sam exceeded our expectations. We felt that the level of his knowledge in veh We purchased a 2014 Mitsubishi RVR. The service that was provided from Sam exceeded our expectations. We felt that the level of his knowledge in vehicles and trim packages was phenomenal. Somehow he managed to turn a stressful experience into a very calming and informative view into choosing the better suited model for us. He made the visit/interaction seem like you were dealing with a friend/family member. We found that we could trust him and his suggestions throughout the dealings. We will recommend people who we hear are looking for a reliable vehicle and send them Sam's way. More

For a used Mitsubishi; Bank Street Mitsubishi. Within seconds of entering the dealership, a friendly and well spoken salesman approached us to ask what we needed. A few minutes later after discussi Within seconds of entering the dealership, a friendly and well spoken salesman approached us to ask what we needed. A few minutes later after discussing some options and viewing possibles used cars for sale, we settled on one we liked the options for and took a test drive. The value of the vehicle(Mitsubishi Outlander) was about at what the KBB put it at and the condition seemed pretty good. After some negotiating, settling on a price and the various other documentation, we left. The follow-up done by the dealership was pretty good, so was the cleaning done when we picked it up. Only area where I would express some dissatisfaction would be in regards to the deposit, which we have yet to receive back(3 weeks later). TL;DR: Very friendly and cooperative staff, decent pricing and good quality of detailing but slightly long delay in receiving deposit back. 4/5 Would go again. More