
Bank Street Mitsubishi
Ottawa, ON
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391 Reviews of Bank Street Mitsubishi
Great Place to buy a car I am so pleased with my brand new Mitsubishi. Cham was a great salesman that informed me thoroughly on my new car. It was my first time buying a Mits I am so pleased with my brand new Mitsubishi. Cham was a great salesman that informed me thoroughly on my new car. It was my first time buying a Mitsubishi and I felt confident in my choice to buy a Lancer. The dealership worked with me on finding the exact car I wanted and they found it quickly. I will definitely be recommending this dealership to everyone looking for a new car. More
Great Service and Very Knowledgable! I purchased a 2014 Mirage from Chantal, I requested many extra items and made her work for the sale which she did happily. I was impressed by her will I purchased a 2014 Mirage from Chantal, I requested many extra items and made her work for the sale which she did happily. I was impressed by her willingness to deal with my tough, unbudging standards. Chantal got me the deal I wanted and proceeded to show me all of the features and helped me sync my phone to the Bluetooth. I would go back to this dealership and request Chantal as my salesperson. More
Great Service Smooth transaction, took the time to make sure everything was right. Would go back for future purchase and recommend their services to others. Functio Smooth transaction, took the time to make sure everything was right. Would go back for future purchase and recommend their services to others. Functionality of new Outlander well explained. Prompt service. More
Very good, friendly, knowledgeable staff We were very pleased with our overall experience at Bank St. Mitsubishi. I felt valued, and respected when I asked questions about their product. The We were very pleased with our overall experience at Bank St. Mitsubishi. I felt valued, and respected when I asked questions about their product. They seem to be selling a product that they can honestly recommend. I feel that they do mean it when they say "welcome to the family." More
Excellent friendly and patient service!!! I purchased a 2014 Lancer last June. Sam spent about an hour showing me all the options and how everything works, Bluetooth...etc. I had forgotten a I purchased a 2014 Lancer last June. Sam spent about an hour showing me all the options and how everything works, Bluetooth...etc. I had forgotten a lot of what he had told me so today when I went in for my oil change I asked him if he would go over the options again. He spent about an hour with me making sure I understood and was very patient explaining everything to me again. He really cares about his customers and wants to ensure that I experience all my car has to offer. He is truly an asset to your company. More
Awesome experience! We just bought the Outlander and Sam went above and beyond for us! we love our car and had a great deal! everything we were looking for!! couldn't hav We just bought the Outlander and Sam went above and beyond for us! we love our car and had a great deal! everything we were looking for!! couldn't have asked for better service ! More
Excellent experience all around. I just bought a 2014 Outlander - everything I was looking for with no compromises : )! It was a pleasure dealing with Georges. He is very friendly and I just bought a 2014 Outlander - everything I was looking for with no compromises : )! It was a pleasure dealing with Georges. He is very friendly and knowledgable about the product line and was able to make valued recommendations about what model would best meet my needs. More
Deceiving Upon arrival I was greeted warmly and service was friendly. During negotiations, there were promises made. However, after deposit some were not longer Upon arrival I was greeted warmly and service was friendly. During negotiations, there were promises made. However, after deposit some were not longer up held. I was told I was getting two additional options as a whole package incentive, however the fees were simply covered up in the total vehicle price. I therefore had to fight for what was promised with a lot of time and effort and felt taken advantage of as a women buyer by the salesman and manager. After finalizing the purchase, the service was still friendly. However, the exterior and interior of the vehicle were not detailed. The salesman was nice enough to at least try and clean it quickly. Also, two days after purchase, I had to return to get two functions fixed on a brand new 2015 vehicle. Overall, I had to catch them in their half truths or misinformation in order to get what was negotiated. More
Great Car Buying Experience! My wife and I just bought our new Outlander from Chantal. She was friendly and very knowledgeable regarding the vehicle. We got a reasonable price o My wife and I just bought our new Outlander from Chantal. She was friendly and very knowledgeable regarding the vehicle. We got a reasonable price on a great vehicle. If you're looking for a new vehicle I recommend Mitsubishi and I highly recommend buying it from Chantal! More
A good Experience Chamnan Ly was my sales person and treated me well/courteously. The arithmetic used to come to a purchase price was a bit confusing but the deal was m Chamnan Ly was my sales person and treated me well/courteously. The arithmetic used to come to a purchase price was a bit confusing but the deal was made over the course of a few days and Chamnan was acting as a liason between me and two other employees. On a different topic the dealership may want to shovel and salt the stairs/walkways more thoroughly as I found that to be an issue.....I did mention it (nicely)to Chamnan after all the papers were signed and I was leaving the dealer More