Bank Street Mitsubishi

Great experience! I knew what car I had in mind, and had done some research but I wasn't completely sure on buying it, I set up an appointment and when I came in Cham s I knew what car I had in mind, and had done some research but I wasn't completely sure on buying it, I set up an appointment and when I came in Cham showed me the car and took me for a test drive. After sitting down with him he made the decision very easy, everyone was super nice and not pushy at all, Cham was extremely helpful and they got me exactly what I wanted! Highly recommended More

Amazing service We went into Mitsubishi at a difficult time after dealing with a vehicle write off from a collision. We received the most amazing service between Sam, We went into Mitsubishi at a difficult time after dealing with a vehicle write off from a collision. We received the most amazing service between Sam, our salesman, and Moe who helped make sure we got the best rate possible. This is our third vehicle from bank St Mitsubishi and we have recommended it to multiple friends since. Great and very friendly service, thanks again Sam! More

No high pressure sales pitch We had booked an appointment over the phone with Chantel to look at replacing our 2010 Outlander with the new 2016 model. She was very knowledgable a We had booked an appointment over the phone with Chantel to look at replacing our 2010 Outlander with the new 2016 model. She was very knowledgable abut the vehicle we wanted. Positive personality and willingly to listen but offer advice when needed. It was a very stress free process for someone who only buys a new vehicle every 5 or 6 years. We have only had the vehicle a few days but are really impressed with the quality, ride and great gas mileage plus the great warranty. Moe was also extremely friendly and explained the financial options as well as the extended warranties is a clear and easy to understand way. Excellent customer service from both. More

Our first Mitsubishi Ron and I were in the market for a new vehicle - we'd looked at another dealership and were on the brink of closing the deal when we decided to "shop" Ron and I were in the market for a new vehicle - we'd looked at another dealership and were on the brink of closing the deal when we decided to "shop" around first. We were looking around the showroom when Sam came over to help us. After determining what we were looking for he took us out for a test drive....he really knows the vehicles!!! We were so impressed with the safety features and how it handled - mostly how Sam patiently SHOWED us. We were sold. Today we picked up our RVR - once again Sam sat with us and explained the controls....he even set up our phones!! We have bought new cars over the years and Sam is the first salesman to take the time to go over all of the features; ensuring we understood our new vehicle before we left. Thank you Sam - your customer service is second to none! Also, thanks Drew for making sure everything was setup and ready for us today! More

Wonderful service I had a wonderful experience. Dealers were nice and polite and very easy to talk to. I found them honest and open to discussion, and I received good a I had a wonderful experience. Dealers were nice and polite and very easy to talk to. I found them honest and open to discussion, and I received good advice. More

Helped me Find a Car I Really Love This was my first time buying a new car, and I was initially quite reserved about the purchase. I found Sam's thorough and patient efforts to help me This was my first time buying a new car, and I was initially quite reserved about the purchase. I found Sam's thorough and patient efforts to help me understand what I was exactly getting for my money very helpful and reassuring. The service and friendly attitude portrayed by the entire body of employees at the Bank Street Mitsubishi dealership went a long way in reaffirming that I will always be treated in high esteem during any future visits. I really love the car to boot. More

Great Experience for First Time Buyer I went to Bank Mitsubishi, hearing about great quality and warranty. From the First phone call appointment to driving away my Outlander, Chantal was v I went to Bank Mitsubishi, hearing about great quality and warranty. From the First phone call appointment to driving away my Outlander, Chantal was very courteous and helpful. I will recommend this dealership and Chantal (or any of the staff) to anyone asking about car sales. More

Always an awesome experience!!! This is the 2nd time in 1 year that I bought a RVR from this dealership. I first purchased a standard transmission but, due to physical disabilities, This is the 2nd time in 1 year that I bought a RVR from this dealership. I first purchased a standard transmission but, due to physical disabilities, I had to upgrade to an automatic. The first person I ran into was George, and he not only remembered me from last year, he knew what I bought and what I traded in! Then I was put into Sam's capable hands to check out the automatic RVR. He throughly explained the extra options that did not come with my standard vehicle and even went as far as to explain the 2015 transmission system...in laymens terms that I could understand! After a test drive I was sold! I am now the proud owner of my 2nd RVR, and my 4th Mitsubishi vehicle! Everyone you deal with at this dealership is very courteous and professional and Loyality is their name! I would recommend a Mitsubishi vehicle with its untouchable warrenty to anyone, and this dealership is the best, bar none! Thanks Sam Also George, Chamnan, and Drew More

Amazing experience We always deal with Cham Lg when buying our new and used vehicles he is a great honest guy, he is very knowledgable and and well spoken. If you're in We always deal with Cham Lg when buying our new and used vehicles he is a great honest guy, he is very knowledgable and and well spoken. If you're in the market for a new or used mitsubishi we highly suggest going to see him today !!dont wait ,go , go now More

Great costumer Service, Great Car and Great Experience Bank Street Mitshubishi is the best dealership in Ottawa. From their costumer service to their quick car delivery, they have made me the happiest and Bank Street Mitshubishi is the best dealership in Ottawa. From their costumer service to their quick car delivery, they have made me the happiest and most satisfied 1st time new car buyer. The care they put in to satisfy your needs is unremarkable. Costumer Service: Chamnan Ly has a smile that can light up a whole room. He was very easy to talk to and answered all our questions. He didn't make us feel like we were being pressured into buying something we didn't want/need. He listened to us and set up the perfect car to fit our needs. He made us feel comfortable and cared for. He definitely helped with the decision that the Lancer 2015 was the perfect fit. Moe: The only confusing thing; there are 2 Moes lol Moe is the finance manager. He sat down with us and set us up with a great payment plan that was perfect with our budget. From getting us our car to setting up all the banking and all the paperwork needed to purchase a car, he did in such a professional and QUICK manner. You can tell he is a hard worker and that he is a "man of his word". Reception: She is always answering the phone with such punctuality. She delivered great communication and friendliness. The Lancer Mitshubishi is an AMAZING CAR. It is such a smooth drive. The seats are very comfortable and the space is more than you can ask for in a little car. Thank you again to the Bank Street Mitshubishi team. YOU ROCK More