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Bank Street Mazda

Ottawa, ON

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1,497 Reviews

2575 Bank Street

Ottawa, ON

K1T 1M8

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1,497 Reviews of Bank Street Mazda

March 28, 2015

Zoomzoom Wow I went to service my mazda 3, long story short. I ended up with a new mazda 3 for an amazing deal! recommend this dealership and Sunny and Sean ar More

by Robertjms1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Curley
March 26, 2015

Completely satisfied We bought a 2016 Mazda CX5 last Friday. The service we received as VIP client was outstanding. It is the second car we buy at Bank street Mazda in 3 More

by Claudine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
March 25, 2015

Dishonest and Defensive I recently went through with a purchase of a new Mazda 3 Gx with a couple accessories added on. I was really excited and our sales associate tosh was More

by CG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Curley, Tosh Singh
Mar 25, 2015 -

Bank Street Mazda responded

CM, In response to your review: We treated you and your mother with nothing but respect and friendliness from the moment you walked in. You had a price for us to beat from another dealer and we beat it - but first we urged you to go on another test drive to make sure the Mazda 3 was the car for you. I even continued to be polite to you yesterday when you were swearing at me in my office and telling me I ripped you off. I showed you everything about the deal and built the car online with you and showed you that everything worked out right. Your payment was more then 1 dollar less then Mazda's online, and at no time did I tell you the deal was cancelled - in fact I asked you to take 24 hours to make sure you wanted to cancel it..... I can't control the mark up on the vehicles and we have to use discount to pay for accessories that customers want added onto their vehicles because you are right...nothing is free and I still have to pay for those accessories, but when I use discount out of the markup on the car it is free to the customer because the cost of the accessory comes out of the car and is not charged to the customer. Now personally.... In regards to your claim that I am a chauvinist. It upsets me very much that you would attack me personally when we have only met for a total of about 10 minutes. Being raised by my mother I have a great respect for women. I also have an awesome wife and a beautiful three year old daughter. I have nothing but respect for women and it pains me that you would take this approach. I have no problem with you writing a review if you feel you were not given a good enough deal. I am a great believer in free speech, but to recklessly attack me personally like that on a forum which is seen by my clients and anybody who looks at it is incomprehensible. I think you should in the very least edit your review and remove the personal attack. Sean Curley

Mar 25, 2015 -

Bank Street Mazda responded

CM, In response to your review: We treated you and your mother with nothing but respect and friendliness from the moment you walked in. You had a price for us to beat from another dealer and we beat it - but first we urged you to go on another test drive to make sure the Mazda 3 was the car for you. I even continued to be polite to you yesterday when you were swearing at me in my office and telling me I ripped you off. I showed you everything about the deal and built the car online with you and showed you that everything worked out right. Your payment was more then 1 dollar less then Mazda's online, and at no time did I tell you the deal was cancelled - in fact I asked you to take 24 hours to make sure you wanted to cancel it..... I can't control the mark up on the vehicles and we have to use discount to pay for accessories that customers want added onto their vehicles because you are right...nothing is free and I still have to pay for those accessories, but when I use discount out of the markup on the car it is free to the customer because the cost of the accessory comes out of the car and is not charged to the customer. Now personally.... In regards to your claim that I am a chauvinist. It upsets me very much that you would attack me personally when we have only met for a total of about 10 minutes. Being raised by my mother I have a great respect for women. I also have an awesome wife and a beautiful three year old daughter. I have nothing but respect for women and it pains me that you would take this approach. I have no problem with you writing a review if you feel you were not given a good enough deal. I am a great believer in free speech, but to recklessly attack me personally like that on a forum which is seen by my clients and anybody who looks at it is incomprehensible. I think you should in the very least edit your review and remove the personal attack. Sean Curley

Mar 25, 2015 -

CG responded

I apologize for the personal attack. Its been removed. I'm still waiting on my confirmation by the way. After I have received my confirmation you will never hear from me again and I hope the same goes to you.

March 22, 2015

Avoid the Dealership at all Costs!!!!!! Avoid this dealership at all costs. There is no professionalism, salespeople are dishonest. All car salesmen know the bottom line for all cars - tel More

by Wendy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Curley
March 20, 2015

Mazda3 I purchased a used Mazda3 from the sales rep Zein. It was a great experience, I would recommend Bank Street Mazda to anyone looking for a great deal o More

by Mazda3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zein Jolan
March 17, 2015

First Car I recently bought a used 2013 Mazda 3 and the sales rep, Zein, was great! He was helpful, professional and very friendly. He made me feel very confi More

by AnnetteB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zein Jolan
March 12, 2015

A positive experience The sales rep (Sunny) was friendly and helpful. I already had an idea what I wanted when I went in, so the whole process of buying the car was over qu More

by Mazda12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
March 09, 2015

Mazda cx5 I purchased a brand new cx5 from sunmy amazing service I will recommend bank street mazda to anyone who is looking for a new car thank you so much More

by Masdacx5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
March 06, 2015

Thank you for the awesome deal! I recently purchased a new 2014 Mazda3. The experience was phenomenal to say the least. Everyone I dealt with was very professional and open with me. More

by Derek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
March 06, 2015

purchase of a used car Very accommodating for showing us a 2014 Santa Fe SUV in the deep cold of the month of February!! Our insurance broker had a hard time to get the veh More

by bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zein Jolan
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