Bank Street Mazda
Ottawa, ON
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1,495 Reviews of Bank Street Mazda
Unexpected, fantastic visit at Bank St Mazda I went in to Bank St Mazda this past weekend with one sole purpose: to sell my Mazda CX5. I work from home, and found an SUV in the garage to be so wa I went in to Bank St Mazda this past weekend with one sole purpose: to sell my Mazda CX5. I work from home, and found an SUV in the garage to be so wasteful. I was greeted by the lovely receptionist (who's name I cannot remember!) and she immediately directed me to Hussein for help. While my car was being appraised, he asked me a few questions to see if there was anything else he could help with. I kept saying that I really did not need a car, but he kept digging until he found the root cause of me not wanting to purchase a car- I did not trust Mazda, due to a very bad experience from another dealership in the past. After spending some time with Hussein, I quickly felt comfortable and he seemed genuine and really interested in meeting my needs. He showed me a few used cars, but then quickly realized leasing would be a better option as I needed some cash flow (from the sale of my car). While he went to speak to the GM about a deal for my trade in and the lease of a new car, he had someone check in on me and bring me water. He came back with a big smile on his face, and said that I was going to like this deal. I was very skeptical, but as soon as he showed me the numbers, I was happy. With a few small adjustments to the offer, I was sold, and so was a brand new 2017 Mazda 3! Thank you again Hussein for your help (and patience!) with my purchase. Easily put: the best salesman I have ever had the pleasure of dealing with. See you in 3 years for the next one :) Thank you Bank St Mazda! Miranda More
Absolutely the best place to buy a car - Thank you Maher We purchased a CX9 from Maher in December and by far the best car buying experience ever! Maher was very knowledgeable, polite, courteous and helped u We purchased a CX9 from Maher in December and by far the best car buying experience ever! Maher was very knowledgeable, polite, courteous and helped us to decide on exactly what we needed and why. We literally spent hours with him test driving cars, discussing features, warranties and not once did we feel any pressure one way or the other. I would highly recommend Maher to anyone looking to purchase a new car, he truly is a customer advocate! We are very very happy with the service we received and of course the CX9! As well, the atmosphere at Bank Street was tremendous, friendly, inviting, we were always greeted by someone when we arrived. Great place to buy a car!!! More
Easy trade-in! Traded in a Mazda 3 for newer used vehicle, Elie was very helpful, knowledgeable and in tune with what I was looking for. Very satisfied Traded in a Mazda 3 for newer used vehicle, Elie was very helpful, knowledgeable and in tune with what I was looking for. Very satisfied More
Managers have little to no experience The managers have little to no experience they lie to get you in and then when there called out on it they try to lie there way out of it it also took The managers have little to no experience they lie to get you in and then when there called out on it they try to lie there way out of it it also took over 30 minutes for them to return our keys so we could leave I will never buy another car from them More
Great eBubxpiriense I had great experience purchasing my new car.. Elie is very professional and very friendly. His knowledge about Mazda cars makes choosing easy. He qui I had great experience purchasing my new car.. Elie is very professional and very friendly. His knowledge about Mazda cars makes choosing easy. He quickly understands what your needs are. He is patient and he is a good listener. I had bad experience buying new car in the past and postpone purchase . Elie made it very pleasurable experience. Not for a minut I felt rushed although I had hard time choosing between two models. If you planning to purchase Mazda ask for Elie. I promise you Elie can make it easy. More
Amazing Experience First time buying at a dealer, and Moe was top notch. No pressure, and just a nice and relaxed atmosphere for purchasing a new vehicle for myself. Moe First time buying at a dealer, and Moe was top notch. No pressure, and just a nice and relaxed atmosphere for purchasing a new vehicle for myself. Moe had helped get the best price, and a little extra for myself. Anyone else looking for a perfect sales guy Moe is your guy. More
Friendly positive environment Great location with a nice layout, the service department are friendly and helpful. The sales men are friendly but do not pressure you, they make you Great location with a nice layout, the service department are friendly and helpful. The sales men are friendly but do not pressure you, they make you feel comfortable and answer any question you have, we had not even considered getting a new car but they offered to crunch the numbers just to see how it would work out. Overall a great experience. More
The staff are very friendly,helpful and accomodating. Hussein Tohme was great to work with from start to finish. He was able to take the used Mazda 3 I was interested in to my own mechanic to be checked Hussein Tohme was great to work with from start to finish. He was able to take the used Mazda 3 I was interested in to my own mechanic to be checked out. He was always very personable,upbeat and attentive. More
Exceptional Moe Turkie and the rest of the staff were very helpful, pleasant and stress free. Will certainly go back in the future. Was very easy choice for my wi Moe Turkie and the rest of the staff were very helpful, pleasant and stress free. Will certainly go back in the future. Was very easy choice for my wife and I from our first visit. More
AWESOME services and product !! I bought my first Mazda from Bank Street in 2006 and had excellent service back then so I decided to give them a try again. I called them in my search I bought my first Mazda from Bank Street in 2006 and had excellent service back then so I decided to give them a try again. I called them in my search for a specific vehicle model and color which I was hoping they would have in stock. To my surprise they only had one left ...yay for me. I dealt with Moe over the phone for most of the purchase but finally meet him yesterday when I picked up my new wheels (2016.5 Mazda CX5 GS). He was just as friendly and accommodating in person as he was on the phone. He was a pleasure to deal with and I look forward to dealing with Bank Street in the future. More