Bank Street Kia
Ottawa, ON
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358 Reviews of Bank Street Kia
Went in for an oil change and left with a new car. Went in for my regular maintenance and decided to inquire about the new 2015 Rondo. Joe helped us make a decision and in less than 20 minutes we have Went in for my regular maintenance and decided to inquire about the new 2015 Rondo. Joe helped us make a decision and in less than 20 minutes we have received an amazing offer to upgrade. Our lovely little Kia Rio was traded up, and today we went home with the new Rondo. As with the purchase of the Rio, the entire experience was professional. Information and options were presented in a clear and consise manner. All purchase and financing options were opened to us. The decision was simple. I had to say the least excellent service and support. More
Exceptional experience We had a great experience with everyone we encountered while buying our new car. Especially our sales person, Joe, and the finance manager, Pat, who We had a great experience with everyone we encountered while buying our new car. Especially our sales person, Joe, and the finance manager, Pat, who both went above and beyond to make the experience exceptional. More
Great car, great dealership. It was a great experience, and great car....Really love my 2015 Kia Sorrento, Its such a cruiser at a great price....Great looks and value..Joe my It was a great experience, and great car....Really love my 2015 Kia Sorrento, Its such a cruiser at a great price....Great looks and value..Joe my sale rep, even drove the test car to my house, too allow my wife to test it out. Super service, and very fair pricing.... I didn't think it would have been so easy to buy a car..Best car experience to date...Looking for a KIA or a car with great value, check out Bank Street KIA.... More
Went looking for a second car with zero intention to buy Went to bank street Kia because I refuse to buy anything else from myers. Met with joe, he is a very professional sales man and super nice! I will be Went to bank street Kia because I refuse to buy anything else from myers. Met with joe, he is a very professional sales man and super nice! I will be going back for my next car purchase! Thank you joe and Ralph! You went above and beyond my expectations!! More
Bought 2 KIA'S last year from Bank St. KIA My wife bought a 2014 Sorrento and I bought a 2013 Sportage, we delt with Daniel he was most helpful and professional he knew what he was talking abou My wife bought a 2014 Sorrento and I bought a 2013 Sportage, we delt with Daniel he was most helpful and professional he knew what he was talking about. I have recommend the dealership and salesman to friends who have interest in my new sportage. More
Extra pleased I came to look at a Kia Soul I'd been considering which turned out to have been recently sold and took another one for a test drive. It turned out not I came to look at a Kia Soul I'd been considering which turned out to have been recently sold and took another one for a test drive. It turned out not to be what I needed and Kristof found a used Rondo in their inventory which suited my needs better, with brand new snow tires. We negotiated a reasonable price and made arrangements to pick it up when prepped. When I arrived, I was pleased to find that they had located the original All Season tires on rims which the previous owner had in storage and they were in the trunk. This was a bonus which will save me from having to buy 4 new tires in the spring and paying about $140 per year in tire installations and balancing. More
Our KIA experience Our purchase of a 2015 KIA Sorento was made pleasant by Huseyn. He worked with us to make sure that we got what we wanted and, if he saw we were not Our purchase of a 2015 KIA Sorento was made pleasant by Huseyn. He worked with us to make sure that we got what we wanted and, if he saw we were not quite happy, he did what he could to make sure we were pleased with our purchase. I would recommend him to anyone who asked. More
Great experience I recently purchased a 2015 Kia Sportage from Bank Street Kia. I had looked around at other dealerships and was very impressed with the service at Ban I recently purchased a 2015 Kia Sportage from Bank Street Kia. I had looked around at other dealerships and was very impressed with the service at Bank Street Kia. Our sales consultant was extremely helpful and knowledgeable during the process. I would definitely recommend visiting Joe! More
False Promises!!!! We bought a brand new KIA Rio because we were having such horrible experiences with the not even 1 yr old Ford Fiesta we had just recently bought. Aft We bought a brand new KIA Rio because we were having such horrible experiences with the not even 1 yr old Ford Fiesta we had just recently bought. After being convinced by one of the Sales Reps at KIA to buy the Rio we were to speak to the Finance person.... Isko Safic. Well Isko was very friendly and very convincing when it came to buying all these warranties expressing that these were very much needed things and that our vehicle would benefit greatly by doing this in the long run. Well, we pretty much bought the whole warranty package. We told Isko that we would be moving to Calgary Alberta soon and that we wanted to be guaranteed that all these warranties would be covered over there as well. WE WERE "ASSURED" that everything would be covered. A part of this warranty package we paid for was a rust proof with an added 25 free oil changes (the oil changes being added was the only reason why we bought that part of the warranty). When we went in to do our "covered" oil change we found out that we were not covered because we did not buy the vehicle here in Calgary. I called Isko and told him about this and he said let me see what i can do about it, I will call you back on Monday. Well that was over 3 months ago (I am still waiting for his phone call) and in the midterm we have been paying for our oil changes which are just over $50 a pop. And under this whole warranty package the agreement is that you have to do all of these things at "KIA", so we can't even take our car anywhere else to try and get cheaper oil changes. After all of our experiences in buying cars we have come to the conclusion that everyone that works in a dealership will tell you everything you want to hear and then tell you that you are pretty much just chit out of luck once you sign those papers. We also received barely anything for the ford fiesta that we traded in and are pretty making payments for 2 vehicles....for 6 years!! More
Positive experience and excellent customer service I just bought a Honda civic 2009 from the dealership. Very good customer service and very cooperative staff. Both the guys i dealt with were really go I just bought a Honda civic 2009 from the dealership. Very good customer service and very cooperative staff. Both the guys i dealt with were really good at their job. Would definitely recommend. More

