
Bank Street Kia
Ottawa, ON
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357 Reviews of Bank Street Kia
The sales rep was approachable and willing to negotiate in person by phone. She anwered e-mails promtly and explained things thoroughly. The business rep was competent, friendly, open and respectfull and w in person by phone. She anwered e-mails promtly and explained things thoroughly. The business rep was competent, friendly, open and respectfull and willing to negotiate. I new at all times when and how it was best to contact him. More
Both of these sales people were knowledgeable and friendly. They were prompt with their replies to all of our questions and concerns. They were also able to maintain their promises for time restraint friendly. They were prompt with their replies to all of our questions and concerns. They were also able to maintain their promises for time restraints which we requested. Overall, we had a very good experience with these fine gentlemen! More
I have dealt with Frank Daoud in the past and he is the only reason I came back, to this KIA dealership. He helped me get financing on a used KIA, July 2013, as I have had to return two new KIA's due to s only reason I came back, to this KIA dealership. He helped me get financing on a used KIA, July 2013, as I have had to return two new KIA's due to some unfortunate personal circumstances, he was very accommodating, and sympathetic with the situation. Charbel Abillama was a delight and made sure that when I picked up the car, it was very clean and in perfect condition. This was the first time I have dealt with Charbel and would definately deal with him again. I have dealt with Bank Street Kia for just over 10 years now and never had any issue, until last year, with 2 others sales people I will not mention names and I would never deal with them again. I like the KIA mark and over the years I have purchase a Sodona, 2 Rio's, Sorrento and now a Forte. I have never had any major issues with any of these cars, just normal wear and tear. Reason upgrade to something newer. Service Department is excellent over the 10 years I don't have any complaints with Philip or Tylor always pleasant to deal with. Marianne More
The oustanding feature about Bank Street Kia is that they have great customer service and I was treated with utmost respect, which is far better than how I was treated at most dealers (I'm a woman). Secondl have great customer service and I was treated with utmost respect, which is far better than how I was treated at most dealers (I'm a woman). Secondly, I am hard of hearing and I appreciated their courtesy in this regard and their patience in repeating some of their words so that I was informed on everything. would definitely recommend this dealership to anyone seeking a great car with great service. More
I am glad that I went to Kia. I expressed my needs to have the best car that would fit me the best and for a reasonable price. The dynamic of the Team was Great. I am so happy to drive the brand new KIA have the best car that would fit me the best and for a reasonable price. The dynamic of the Team was Great. I am so happy to drive the brand new KIA Forte. More
Goran, Sayid & Imran made my new car experience fantastic. I absolutley love my new 2013 Forte Koup & will buy another one in about 5 years. I will definately recommend friends/family to purchase fantastic. I absolutley love my new 2013 Forte Koup & will buy another one in about 5 years. I will definately recommend friends/family to purchase their vehicles there because the service was outstanding & the car is perfect. I strongly feel I made new great friends at Bank Street Kia & feel welcomed every time I visit the dealsership. Thanks guys for an awesome experience & keep up the superior work! Proud owner of a Kia Forte Koup SX Gordie Kingston More
The whole team that we dealt with to buy our new Sorento was awesome. I must give most credit to Moe Hezam (our salesman). He was exceptional in showing us things that other dealerships failed to show us. was awesome. I must give most credit to Moe Hezam (our salesman). He was exceptional in showing us things that other dealerships failed to show us. He took the time to answer all of our questions and was so polite and friendly. He is going to make an awesome top salesman one day I hope!! Sayid (sales manager) is an awesome guy too. Despite our lengthy negotiations he has a great sense of humour and that made all of the difference. This dealership has a very friendly and helpful bunch of people and I really am glad I purchased here. Sarah was also very good in her answering my questions via email. I didnt deal much with her in person, but I am sure she is as nice as all of the others! Thanks again! Would highly recommend this dealership. More
Everyone I dealt with was absolutely amazing and very knowledgeable! Very friendly staff and I am absolutely satisfied that I have chosen Bank Street Kia :) Will definitely recommend this dealership! Awe knowledgeable! Very friendly staff and I am absolutely satisfied that I have chosen Bank Street Kia :) Will definitely recommend this dealership! Awesome job!!! More