Bank Street Kia
Ottawa, ON
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356 Reviews of Bank Street Kia
The service was great and so was the welcoming atmosphere. I actually went in got exactly what i wanted with a perfect price. I would definitely recommend ahmad fahs for anyone willing to buy car. atmosphere. I actually went in got exactly what i wanted with a perfect price. I would definitely recommend ahmad fahs for anyone willing to buy car. More
I received great service from everybody. Thank you guys for the great work! My vehicle was wll prepared for me and everything was on tome and well done. Merci! Hocine for the great work! My vehicle was wll prepared for me and everything was on tome and well done. Merci! Hocine More
I've been looking to purchase a new car and as a consumer, went to different dealership to compare prices and options... The first two dealerships I visited either ignored me or the salesperson and consumer, went to different dealership to compare prices and options... The first two dealerships I visited either ignored me or the salesperson and financed manager lied to me concerning monthly payments. I went to Bank St. Kia and was immediately approached by Joe. He, is the definiton of a sales rep, calm and helpful. He wasn't agressive and pompous like most sales rep I've encountered. When I finalized the contract, Joe went beyond expectation when I came across a few minor set backs with my new car. Joe keep in touch with me during and after the sale of the car. Most sales rep wouldn't give two cents about the consumer after the purchase, but Joe did and wants to make sure that the car is what I had expected and more. I would highly recommend Bank St. Kia and if you want an honest, hard working sales rep, go see JOE...... A special thank you to Pat and Phil. Rey purchased ( 2013 optima sx turbo) More
My wife and I are making this posting to say that the sales person , named Krystof Kolblk , is outstanding in regards to friendliness and helpfulness. We found him to be able to to show us the feature sales person , named Krystof Kolblk , is outstanding in regards to friendliness and helpfulness. We found him to be able to to show us the features of the vehicle that we wanted to purchase and to make a purchase at a reasonable price. Krystof strives to achieve satisfaction for the customer during and after the sale of the vehicle. If you are ever in the market to purchase a Kia vehicle, go to Bank Street Kia and ask for Krystof. We also found the other staff in the new car show room to be very friendly We have also had some experience with the parts department as well. The staff there are also very friendly and informative. We haven't had a chance to try out the service department yet but I suspect that it will be a positive experience Bank Street Kia is a great dealer ship More
I absolutely love the kia that I bought however, I had the worst service of my life at this dealership with not only the sales rep, the finance manager, and the general manager!!! I expect sales people to the worst service of my life at this dealership with not only the sales rep, the finance manager, and the general manager!!! I expect sales people to be slimy but I did not expect to catch the managers flat out lying! I am beyond disgusted with this dealership! It is very unfortunate that I love the actual car because I will never again in my life come to this dealership again! I will never recommend this place to anyone! I also do my maintenance at this dealship and it is the slowest maintenance place ever! 60 minutes for an oil change despite I have an appointment! That is wrong. It also took me two weeks to get an appointment! More
The staff at Bank Street Kia is very friendly. We were given excellent trade-in value, better than any other place we contacted. The sales person and business manager are very knowledgeable and included given excellent trade-in value, better than any other place we contacted. The sales person and business manager are very knowledgeable and included many incentives for our purchase. More
We were buying a car from out of town, which always makes the process more complicated, and were very specific in the make/model/colour we wanted. Moe was very helpful in accommodating our needs, and was ver the process more complicated, and were very specific in the make/model/colour we wanted. Moe was very helpful in accommodating our needs, and was very prompt in all his communication with us. When the specific car we wanted was sold, Sarah persuaded the other buyer to get a different colour, so we were still able to get the car we wanted (I guess that worked out for everyone involved!). More
I checked out 5 different hatchbacks; each a different make and dealership. Once I decided that the Kia Rio was the car for me, I went to 3 different Kia dealerships to get quotes. Imran at Bank Street Ki make and dealership. Once I decided that the Kia Rio was the car for me, I went to 3 different Kia dealerships to get quotes. Imran at Bank Street Kia told me when I first visited them that they would not be undersold by another dealership, and he was right! I received the best value for my money at Bank Street Kia and I am very happy with the result so far! Imran immediately made me feel comfortable with asking any question about both the company and the car. There was no pressure to buy when I wasn't ready as I encountered at various other places during my car-buying journey. Imran was very knowledgable, genuinely seems to care for his customers and their needs, and takes great pride in both the Kia brand and his dealership. Great work! More
Very friendly & were patient with me through the whole process which I appreciate very much. They gave me an excellent price on my first car! I would highly recommend this dealership to everyone :) whole process which I appreciate very much. They gave me an excellent price on my first car! I would highly recommend this dealership to everyone :) More