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Bank Street Kia
Ottawa, ON
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356 Reviews of Bank Street Kia
This was the first time that I had bought a car at a dealership so I was a bit nervous but Charbel and Sarah helped me to feel at ease and answered all of my many questions with patience and kindness. dealership so I was a bit nervous but Charbel and Sarah helped me to feel at ease and answered all of my many questions with patience and kindness. I have also never owned a KIA before, but a friend had a Rondo and said she loved hers. I love my new car and have had an excellent experience at Bank Street KIA! The few concerns that I had were dealt with quickly and thoroughly. I really appreciated the personal phone call follow ups as well. I would definitely recommend Bank Street KIA, particularly Charbel and Sarah. More
Very professional, friendly, helpful that is just a few words to describe the staff. I love my car KIA Forte 2014. Thank you all for the wonderful experience, I will continue to refer friend and family to words to describe the staff. I love my car KIA Forte 2014. Thank you all for the wonderful experience, I will continue to refer friend and family to Bank Street KIA. More
This is my first time buying something from the first store! Yes and it was a car! They came picked me from my home since I didn't have a car. They were super friendly. I got all my questions answered wi store! Yes and it was a car! They came picked me from my home since I didn't have a car. They were super friendly. I got all my questions answered without feeling that I was asking too many questions. Showed me even how to connect my phone to the Bluetooth. I was reminded of My first service and again explained everything in details. I never felt more comfortable paying my money on a car. They are very professional yet at the same time very friendly and extremely helpful. I am very happy with my Experience. More
On a previous visit the service was not complete because a missing part was on back order! I was kept informed until the part arrived! Every effort was made to accommodate me for this service? I was very im a missing part was on back order! I was kept informed until the part arrived! Every effort was made to accommodate me for this service? I was very impressed with the service received! More
I went to Bank Street Kia Nov 17th 2012 to check out the Kia Optima Hybrid. I had been researching hybrid vehicles for the past 6 months comparing makes and models, pricing, standard features and gas saving Kia Optima Hybrid. I had been researching hybrid vehicles for the past 6 months comparing makes and models, pricing, standard features and gas saving. I really like the Kia Optima's look and read great reviews on the car so I decided to check it out in person. The help that I got from Bank Street Kia sales was extraordinary. They new this car inside out, they were able to answer my questions and I test drove one that day. I ended buying the car, had a great deal and working with the finance manager I got the best rate possible. After sales service has been great. Courteous service desk agents, relaxing atmosphere and prompt service. I would recommend Bank Street Kia to anyone. More
Bought 2013 Sportage from Bank St KIA Verry happy with vehicle & service. Sarah Hattab was my rep. I was very impressed with the attention to details she provided. vehicle & service. Sarah Hattab was my rep. I was very impressed with the attention to details she provided. More
The attitude and friendliness ... just excellent and I would recommend this dealership to anyone. I would like to say “thank you” to Mr. Holloway’s knowledge and helpful suggestions. His approach is balan would recommend this dealership to anyone. I would like to say “thank you” to Mr. Holloway’s knowledge and helpful suggestions. His approach is balanced with reasonable offers and politeness that makes any client feel good and appreciated. Service was good, as always, but human factor and smile makes it Excellent! Thank you very much Rudy Boskovic More
Great service. This was the second time dealing with Pat & Dan, the first being the purchase of my girlfriend's 2013 Kia Rio (Karine). I am a tough client to deal with as I am blinded by numbers, however th & Dan, the first being the purchase of my girlfriend's 2013 Kia Rio (Karine). I am a tough client to deal with as I am blinded by numbers, however this duo was fantastic! I am glad to have my car serviced at their location as well, if only to drop in for a quick chat with the friendly service. More
Love my car, special thanks to hassan, pat and mustafa and the service department everything was perfect !!! I will gladly refer you guys to any1 looking for a car ! -Karl and the service department everything was perfect !!! I will gladly refer you guys to any1 looking for a car ! -Karl More
I had my second buying experience this year with Bank Street Kia. I purchased a new 2013 Kia Sorrento EX V6 with Sunroof. Such a great team and experience!! Everything I asked was done, ever little reque Street Kia. I purchased a new 2013 Kia Sorrento EX V6 with Sunroof. Such a great team and experience!! Everything I asked was done, ever little request down to the smallest detail. I love my Sorrento and in a few years I plan on going back for another (once this one is paid!) Another great thing about the sales team is when i go in for regular service while I am waiting I can comfortably walk around the sale floor and chat with the sales team and not feel obligated or pressured to buy something. I really appreciate everything Bank Street Kia has done for me and would strongly recommend to anyone to speak their sales team!! More