Bank Street Kia

I would like to recommend Younes who did an amazing job and excellent services to help us during the time to found the best car. He welcomed us with respect and make our time enjoyable. He has an excellent and excellent services to help us during the time to found the best car. He welcomed us with respect and make our time enjoyable. He has an excellent good service experience which make you in a good atmosphere. Bank street Kia dealership is lucky to have this kind of service advisor. Thank you Younes! Abdi More

For some reason my full review isn't posting on the dealership Google page and I've lost patience with everything to do with this situation so long story short: I was sold a car where the cleaning w dealership Google page and I've lost patience with everything to do with this situation so long story short: I was sold a car where the cleaning was not done as per the contract. During the journey home, I started hearing knocking under the car, a few days later the engine light appeared. My trusted shop looked at it. They wouldn't have passed the safety on it. I gave the dealership a second chance to fix the safety and other issues to fulfill the contact clause 'everything mechanically will be addressed'. The safety was finally complete but they failed the second chance to fix outstanding issues. I gave a third chance. I was ignored. I wanted to cancel the warranty so that I could get the car fixed and after going through all of this I wanted nothing to do with this dealership. Ended up finding out that I wasn't given the full contract with the cancelation clause, violating my consumer rights. They refuse to void it. The warranty company has their own review that is actually posted. Other things things to mention: they don't like it when you say no to the warranty. I felt pressured to say yes and only said so to move on. After nearly two months of this rubbish, I wish I had never stepped foot into this establishment. Take the reviews with a grain of salt. They will likely pressure you into leaving a good review, at least that is what happened to me. The fourth and final chance has been given to corporate to make this right. More

Sold my car to Bank Street Kia for slightly above advertised wholesale price. All dealings done over the phone, text and email. Two days later, Hussein picked up my car and gave me a cheque for the advertised wholesale price. All dealings done over the phone, text and email. Two days later, Hussein picked up my car and gave me a cheque for the full amount. Process could not have been better. More

Thank you to Michael Kingsley and Sunny Chadha at Bank steer KIA for making our car purchase pleasant. steer KIA for making our car purchase pleasant. More

Sold my car through this dealership. Salesperson I dealt with Hussein was professional and fair, I highly recommend him and his dealership. Salesperson I dealt with Hussein was professional and fair, I highly recommend him and his dealership. More

I found the team approach at Bank Street Kia very effective. They were polite, attentive and very helpful to walk me through the process of buying a new car. Each team member answered my questions effective. They were polite, attentive and very helpful to walk me through the process of buying a new car. Each team member answered my questions thoroughly and at the end I was able to drive away with a new car that suited my needs, More

Had a newer car in warranty that would not start. Service department wanted to charge me to diagnose the problem for an in warranty car that wouldn't start! I don't imagine this is what Kia wants to Service department wanted to charge me to diagnose the problem for an in warranty car that wouldn't start! I don't imagine this is what Kia wants to build their reputation! Go anywhere else. Amateur hour. More

They have a guy who goes by name Sunny Chadha for selling added warranty on used vehicles. Once you decline the warranty package he will start disrespecting you and is very rude and arrogant. Someone n added warranty on used vehicles. Once you decline the warranty package he will start disrespecting you and is very rude and arrogant. Someone needs to teach him how to deal with customers with respect More

We went from a 2017 Kia Sportage to a 2019 Kia Sedona, so that we wouldn't have to tow when we went camping. I found the van on CarGuru, it had been on the lot for 140+ days. I went to test drive it on a whi that we wouldn't have to tow when we went camping. I found the van on CarGuru, it had been on the lot for 140+ days. I went to test drive it on a whim with my daughter, the van was in the showroom, so they offered to let us drive a lower trim of the same year, to get a feel for the size and ride. When Justin asked if we could talk numbers, I said no, as my husband is our main income provider, he was disappointed, but I suggested that I book a test drive for that Saturday with my husband, and other daughter. Fast forward to the test drive, Justin brought us the same van I had previously drove, but there was an issue with the sliding door on the drivers side not closing completely. This made for a very distracting drive. When we returned to the dealership, we said we were leaving, that the test drive was not fun, and very distracting. The manager came over and offered to let us test drive the van we were actually interested in. They removed the van from the showroom, which was a spectacle to watch, having never seen it before, our children were excited to watch. We went on the second test drive, which was much better then the first. We fell in love with the roominess and comfort. Put down the $500 *deposit* (deposit infers that the money will be returned), we were then passed on to Ralph in finance. Ralph was very straightforward and didn't sugar coat anything. We are special market for loans, so the payment we were expecting was raised, we were expecting this. Ralph told us that we would probably not be accepted for the loan, we asked him to try - the worst that could happen was we were declined - no harm no fowl. On Monday we got the call we had been approved, and for the amount that Ralph had said would be the payment. We arranged to pick up the van on the Thursday. The van was not fully cleaned, still some stains on the seats (part of the reason for the 4*). When I asked about the deposit, Ralph said it had been put as a down payment. I was upset that the the deposit wasn't returned as expected. When I hear deposit - I thought it would be returned, not put as a down payment (the other reason for the 4*). I will say this, after dealing with other large dealership groups, and having bought many vehicles, this is the first time we drove away without feeling like we were railroaded, scammed or taken advantage of. I would recommend this dealership, but be sure to have the time to inspect the vehicle (don't bring children to the pick up), and be sure that it is cleaned. Also be ready to lose the $500 "deposit", and to be told you have to have new plates, which I am convinced was unnecessary and that they didn't want to have to do an extra step at the DMV. More

Thank you to the team of Kia on Bank Street for the excellent service. Your explanation, guidance and patience is well appreciated. excellent service. Your explanation, guidance and patience is well appreciated. More