Bank Street Hyundai
Ottawa, ON
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1,575 Reviews of Bank Street Hyundai
finally got my new car I have had an old mini van for years now and I knew a new vehicle was soon needed. I looked at a few various makes and models but nothing really wowed I have had an old mini van for years now and I knew a new vehicle was soon needed. I looked at a few various makes and models but nothing really wowed me. Finally my van was becoming more of a problem then anything and no longer worth the repairs. I was originally recorecommend to a used honda dealership on the other end of town. I went there and found a 2013 Hyundai sonata that was nice comfy and seemed like the car my family would appreciate. We started the process to purchase. Over the next almost 2 weeks, we had problems after problems, they kept making excuses, saying they needed more information and more personal doccuments from my boyfriend and I. Finally one afternoon the woman called us and told us she didnt want to work with the bank anymore, and told us we should buy a lesser vehicle on the lot (an old car they were pushing since we walked onto the lot). We were tired of the back and forth and the hassel of two weeks, no new car, not even a simple bank approval or deny. Since we no longer wished to work with that dealership we decided to check out an actual Hyundai dealer. End of the year clearance sales were being advertised and we wanted to see if we could get something similar to the sonata that we drove. There was no longer any 2014 sonatas available unfortunately but with the sale the hybrid model was a very good price. After the long and stressful experience with honda , we were expecting roughly the same time line with Hyundai. Thankfully we didnt have to wait another two weeks. Soon after we toom our new car home with no problems. Everyone we worked with was super friendly, and worked hard to ensure we got what we both wanted and needed. More
Great experience We purchased our first Hyundai Santa Fe from John and Ashur at Bank Street Hyundai. It was a great experience and they were friendly and helpful so w We purchased our first Hyundai Santa Fe from John and Ashur at Bank Street Hyundai. It was a great experience and they were friendly and helpful so when it came time to replace our second vehicle we new we wanted to go back to them. The second visit was just as great. More
Great service Although I didn't end up buying a Hyundai (having noting to do with the dealer) I had a great experience with Sam. He was very knowledgeable and frien Although I didn't end up buying a Hyundai (having noting to do with the dealer) I had a great experience with Sam. He was very knowledgeable and friendly and not at all pushy. I would recommend him for anyone looking for a car! More
A pleasant experience Buying a new car is usually a very stressful experience. The people at Bank Street Hyundai made my experience a very pleasant one. My sales rep, Bij Buying a new car is usually a very stressful experience. The people at Bank Street Hyundai made my experience a very pleasant one. My sales rep, Bijan and finance manager Ernesto went out of their way to not only get me the best deal they could but also ensured that I fully understood the details of what I was buying. I appreciated not only their friendliness but also their professionalism. I would highly recommend them to anyone looking for a new car. Oh yes, I love the Hyundai as well. Great value for the money. Doug More
Simply Amazing I recently purchased a 2014 Hyundai Elantra 2dr coupe with manual transmission from John & Ashur. They both made the potentially traumatic experience I recently purchased a 2014 Hyundai Elantra 2dr coupe with manual transmission from John & Ashur. They both made the potentially traumatic experience into an actually pleasant relaxed event. John is an extremely affable, knowledgeable, and professional individual, not at all like the stereotypical car sales person. He did NOT pressure me in any way, he listened, paid attention to what I was and was not saying and made me an offer I couldn't refuse on my new car. Unfortunately, John was so good at his job, he's been promoted!! Ashur was equally friendly and professional. He spoke to me in plain english, not tiny print gobbledygook. He explained all of my options, made sensible suggestions and like John did NOT pressure me in any way. I would happily deal with both individuals any time again. Thank you to Bank Street Hyundai, John Nicholson and Ashur Younan for an excellent experience. I have no qualms in recommending Bank st to any and all. More
Honest, Professional Dealers. I had a lovely experience at Bank Street Hyundai. I paid a visit on an evening I thought was advertised as Midnight Madness (I was so very wrong - oth I had a lovely experience at Bank Street Hyundai. I paid a visit on an evening I thought was advertised as Midnight Madness (I was so very wrong - other location). Everyone made me feel very welcome, regardless, so I took a gander at the used lot. My first encountered staff member was Fakhri. He gave me an honest, non-pushy and informative run-down on the vehicles that caught my eye. Shahir stayed WELL past closing time to give me the opportunity to test-drive the car I was most curious about (thank you!). The next day, it was Naser that really sold me on the car, sharing his own experiences of owning the same vehicle. He didn't even work on that lot, but that's how caring the dealership is, a passerby asks if you need a hand and sells a car in the meantime. He was just that good! Shahir and Fakhri were patient and accommodating in the process of negotiation and, twice, inquired about my satisfaction with my experience at Bank Street Hyundai. We struck a deal and the rest was history. :) I had heard nightmare stories of women on used car lots being lied to and taken advantage of by dealers. My experience was nothing but positive. Christoph was exceptionally warm and friendly during the final wrap-up of the paper work. I appreciated his patience with a few glitches on my end. In the end, I have a car I love at a price I wanted to pay and life's grand. Well done, fellas! Thanks! More
Great Price ! Great Service Second time buying with them. Thanks to everyone at Bank Street Hyundai for great service and ... a great price on my new Santa Fe. Will recommend t Second time buying with them. Thanks to everyone at Bank Street Hyundai for great service and ... a great price on my new Santa Fe. Will recommend to friends without hesitation, More
Purchase of Sante fe XL The experience was good, I feel I got a good deal and eveyone was professional. Bijan was knowledgeable and friendly. Ernesto was to the point and pro The experience was good, I feel I got a good deal and eveyone was professional. Bijan was knowledgeable and friendly. Ernesto was to the point and professional. Juan Carlos was too eager and made some comments I didn't appreciate. Amir came in and ironed everything out and made me feel quite at ease with the decision. I am now enjoying the car immensely. When my wife let' s me drive it. I did not like having to wait over 30 minutes to meet with the sales people when I had mady an appointment and I would of liked to have received all the items I purchased when I picked up my vehicle. More
Traded 2010 for a 2015 Elantra GLS I enjoyed my experience with Bank Street Hyundai, they met all of my needs and went above and beyond what I expected from a dealership and I would rec I enjoyed my experience with Bank Street Hyundai, they met all of my needs and went above and beyond what I expected from a dealership and I would recommend them to everyone More
Sincere, unpretentious service We just purchased a 2014 Elantra GT GL. Hadi was a genuine, personable, and honest salesman who took his time with us. Absolutely no pressure tacti We just purchased a 2014 Elantra GT GL. Hadi was a genuine, personable, and honest salesman who took his time with us. Absolutely no pressure tactics used at this dealership! The atmosphere is relaxing, accomodating and absolutely non-pushy. Hadi was intent on doing his best to sell us a great car at a great price...and that he did! Ernesto was welcoming, informative, and efficient on the financial end. We were very impressed overall and will not hestitate to recommend this dealership. More






