Bank Street Hyundai
Ottawa, ON
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1,567 Reviews of Bank Street Hyundai
Friendly and customer-oriented dealership I’m pleased with the purchase of my new Santa Fe. Amir took the time to listen to my needs. Amir, Ernesto, and Thomas thank you very much for great I’m pleased with the purchase of my new Santa Fe. Amir took the time to listen to my needs. Amir, Ernesto, and Thomas thank you very much for great customer service! More
Generally good experience - except Went in there for service recently. I can say I wouldn't recommend going to in there to see Luke. I think he means well but isn't a very straight up g Went in there for service recently. I can say I wouldn't recommend going to in there to see Luke. I think he means well but isn't a very straight up guy, as he will straight up lie to your face. A little honesty goes a long way... The rest of the service staff has been great though! More
Best dealer in town!!!! Best dealer in town. You feel welcomed the second you walk in. They have amazing customer service. Thomas was very helpful and had an answer for every Best dealer in town. You feel welcomed the second you walk in. They have amazing customer service. Thomas was very helpful and had an answer for every questions I asked. He promised me that just by coming in they would beat the Price of any competitor in town and he was right. Chris haddad was very helpful when it came to making a deal. He did everything he was able to do to make sure I was happy and satisfied with the offer. I will be back for my Next car :) More
Pleasant experience I never intended to trade my car but Shahir and Ernesto made the whole experience very pleasant. I was contacted to think about trading my car. I I never intended to trade my car but Shahir and Ernesto made the whole experience very pleasant. I was contacted to think about trading my car. I make an appointment with Shahir for 11:00 AM Monday and by 1:00 PM I had a brand new car reserved for me. Shahir listened to me, was very respectful and very informative. I appreciated that there wasn't hours of 'let me talk to my manager' back and forth. When that type of negotiations go on I find myself ready to walk out. Shahir only did that once. When I asked a question he had the answer. The financing was done with Ernesto. This is the third vehicle that I have financed through Ernesto. He is so friendly, knowledgeable and caring that talking finances can actually be fun. He put together a deal that had my best interests at heart. My husband has recently passed away and I found that Ernesto did not try to up sell things to me just because I was a woman alone. That can often be the case but Ernesto was very respectful and wanted to be sure I had a deal I was comfortable with. I would recommend Ernesto to anyone. All and all buying my car was a very pleasant experience. More
Friendly and Thorough! We were greeted immediately and introduced to all personnel who would be involved in the process of showing us a vehicle. Everyone was super friendly We were greeted immediately and introduced to all personnel who would be involved in the process of showing us a vehicle. Everyone was super friendly. We were able to get a test drive going in very little time. The salesperson was wonderful, fun, knowledgeable and helpful. We started out looking at a used vehicle and decided instead to by new....our first SUV. They had exactly what we wanted and we're able to pick it up within 2 days. Overall our experience was very positive and we're happy to have a relationship with this dealership going forward. More
Informative and Helpful! I have had a very positive experience with this dealership. The follow up was fantastic, and although I did not purchase a vehicle from them, I know s I have had a very positive experience with this dealership. The follow up was fantastic, and although I did not purchase a vehicle from them, I know several friends who have and I would certainly recommend them! Overall the customer service was excellent. More
customer service . waw good customer service.first time in my life i meet somebody like Raul and Ashur excellent sales person.thank you so much.i will recommend this de waw good customer service.first time in my life i meet somebody like Raul and Ashur excellent sales person.thank you so much.i will recommend this dealer. More
Fantastic experience for my first NEW car! I originally came in to Hyundai looking to test drive a Mazda CX-5 that they had in their used inventory lot. I absolutely hated it. I did the test I originally came in to Hyundai looking to test drive a Mazda CX-5 that they had in their used inventory lot. I absolutely hated it. I did the test drive with Shahir and he was a blast to chat with. He said to try out a Hyundai Tucson 2016, so we did it… i LOVED it! It was a fantastic driving experience, Shahir told me everything about the history of this car and it’s new “super structure”. So we arranged for me to purchase it and ran into a few road bumps because of my credit issues from the past. Finally, after a few days of work from Ashur, I was able to purchase the Tucson and had an amazing experience with everything from the test drive, to purchasing and now driving it! I would definitely recommend anyone to try out the Tucson and come and experience the amazing customer experience at Hyundai that I felt when purchasing this vehicle! Thank you to everyone for giving me such an awesome experience purchasing my first new car! Andre Bourguignon Head Instructor Elemental First Aid andre@elementalfirstaid.ca 613.451.0187 More
Fantastic customer service This Branch of Hyundai have a good customer service. So far this is our second car in Hyundai and we have a fantastic experience. Everytime we come th This Branch of Hyundai have a good customer service. So far this is our second car in Hyundai and we have a fantastic experience. Everytime we come this branch we cannot get out without buying a car.They are so friendly and really help you all the way. Thank You to Ernesto and Sam .. More
Fast service and accomodating Raul is an excellent sales person. He is open, direct and friendly. The negotiation was fast and very accommodating. Ashur had all the documents in pl Raul is an excellent sales person. He is open, direct and friendly. The negotiation was fast and very accommodating. Ashur had all the documents in place in a very fast manner and good knowledge of her business. Both were very professional and my husband and I are very satisfied so far. Keep it up. More