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Bank Street Hyundai

Ottawa, ON

3.4
1,574 Reviews

2788 Bank Street South

Ottawa, ON

K1T 1N3

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1,574 Reviews of Bank Street Hyundai

June 20, 2016

Awesome sales experience Exceptional expereince in purchasing my used car. They understood what type of buyer I was, adjsuted to my style and the type of information that I w More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Younes, Glen Sim, RAUL GORDILLO
June 20, 2016

Great Experince I recommend everyone GO BUY YOUR CAR AT BANK STREET HYUNDAI. It was the best choice I made, by far. Ask to see Paul Hussian More

by Bnuwa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hussein Nasser
June 18, 2016

Cleanliness of car and office staff My wife has told me that the used car we purchased, a 2012 Veloster, could have been a little bit cleaner when we picked it up from the dealership. More

by Johnny Be Good
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stuart Dodge, Ashur Younan
June 17, 2016

Great Experience Rabieh was great and din't use any of the usual car salesman lines or tricks. Didn't make us feel pressured and we left feeling like we had come to a More

by New accent owners
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernesto Lorello, Rabieh Nassrallah
June 16, 2016

Smoothest car buying experience, ever! I've bought my fair share of cars and like most people, I hated the negotiation process. Louis made this process seamless and effortless. 100% trans More

by newhyundaifan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amir Esmailian, Louis Bouery, Ernesto Lorello
June 14, 2016

Disaster He lied to me on a number of occasions. He wouldn't respond to my emails, but would text me to avoid a trail. Promised me a deal that he was not able More

by Ben M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shahir Moradi
Jun 14, 2016 -

Bank Street Hyundai responded

Hello Ben, At Bank Street Hyundai we take all comments seriously, and strive for our best client satisfaction at every level. Unfortunately based on your comments you did not enjoy our great level of service. For this reason we are very sorry, and would like to discuss the particulars with you. I am having trouble identifying you and your case. We track all client communication as best we can. Please let me know your full name, and the telephone number or email address associated with the information you provided when you were here. This will assist me in helping you further, and helping us improve in the future. I thank you for letting me know, and look forward in hearing back from you, Thank you, Mark Molleken SALES MANAGER BANK STREET HYUNDAI 613-739-7530

June 13, 2016

SUPER !!! Raul (Sale rep) was really taking the time to listen to my needs and he was patiently working for me until I found what I was looking for. Juan and J More

by Jack
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Younes, RAUL GORDILLO, Juan-Carlos Lobera
June 13, 2016

VERY GOOD SERVICE i was greeted by Raul in the car lot .we talk about my needs ans he found me was I was looking for. We went for a test drive and I was very happy. H More

by wildgizmo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernesto Lorello, RAUL GORDILLO
June 12, 2016

Went above any beyond to satisfy my new vehicle needs. Moe., Ashur and Amir went out of their way to make my deal happen and included items that I wanted but couldn't afford. Thank you More

by scoutermurray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amir Esmailian, Ashur Younan, Moe Ali
June 11, 2016

friendly and efficient all the staff were friendly and helpful. i was in and out in just over an hour with my paperwork and came back to pick up my vehicle 3 days later and More

by Vicki L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Younes, Shahir Moradi
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