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Bank Street Hyundai

Ottawa, ON

3.5
1,573 Reviews

2788 Bank Street South

Ottawa, ON

K1T 1N3

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1,573 Reviews of Bank Street Hyundai

January 27, 2017

Asked for an oil change, got 'Service #2' package First off, I have generally not had any issues with the place or the employees, and I had no problem with Luke personally. I bought a car from bank s More

by bentyryan
Recommend Dealer
No
Employees Worked With
Luke Alger
Feb 08, 2017 -

Bank Street Hyundai responded

We appreciate the feedback from your last visit. Could you kindly provide a method of contact so we could discuss you last visit. We could contact you via phone at your earliest convenience. Thank you Kindly, Management Bank St Hyundai

Feb 08, 2017 -

Bank Street Hyundai responded

As a manager at this dealership I want all of our customers to know that our standard of customer service is to provide a 5 Star experience. The only way for me to provide proper feedback to Luke and the appropriate department is for me to make sure that all of the processes we have in place were followed. Could we at least have your vehicle information to audit your service record internally?

Feb 09, 2017 -

bentyryan responded

Thank you but I do not see what is left to discuss.

January 25, 2017

Satisfied Customers We had been to a few Dealers back in the Spring of 2016. We came out to Bank street Hyundai to check out some used Tucsons. The advertised special was More

by King Arthur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dealt with a young man downstairs in the Service area named Corey Melenhorst a real gentleman. Thanks, Amir Esmailian, Shahir Moradi, Ernesto Lorello
January 24, 2017

Amazing experience I had a great experience at Bank Street Hyundai thanks to Stuart, he was not pushy, was very patient and made sure I got the best service. I was skept More

by Vanessa Poitevien
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stuart Dodge, Ernesto Lorello
January 20, 2017

A professional and friendly service. Our experience with Bank Street Hyundai was very pleasant. It took us some time and many visits to finalize our decision. The Sales Rep (Louis Bouery) More

by Mohamed Masalha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Bouery, Ernesto Lorello
January 18, 2017

Good experience in the used car buying world. Bought many used cars from the Dilawri dealerships with the last two from Bank Street Hyundai. All good. Vehicles were good buys that lasted and wer More

by happy used car buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christoph Haddad, Glen Sim, RAUL GORDILLO
January 13, 2017

Friendly service Adam was great from start to finish, very friendly and open. No complaints and would recommend. Quick phone call back and a fairly seamless process. More

by jamieparadis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Abboud
January 13, 2017

A good experience The sales man was knowledgeable and friendly. The sales manager was very approachable (my first contact was by telephone to him to see if he had a ca More

by Ted's car
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Molleken, Joe Younes, Moe Ali
January 13, 2017

excellent buying experience In my car searches, I got excellent service from Naser Sharif. What I liked most was the Naser listened and matched what we needed with the stock. More

by Richard
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naser Sharif
January 11, 2017

Love my new car buy experience Rabieh and Joe were super sales/finance to work with. For my first New car buy, I was very happy. I got the color and options I was looking for. Du More

by Donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Younes, Rabieh Nassrallah
January 06, 2017

Love my Tucson! Have been looking at gently used cross-over cars for last few months... popped into Bank Street Hyundai over Christmas break & met Stuart Dodge, He More

by happy customer :)
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stuart Dodge, Ernesto Lorello
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