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Bank Street Hyundai

Ottawa, ON

3.4
1,574 Reviews

2788 Bank Street South

Ottawa, ON

K1T 1N3

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1,574 Reviews of Bank Street Hyundai

June 02, 2014

Great Customer Service - New Car Sales I went to Bank St Hyundai on Monday May 26th to talk to them about trading my 2013 Genesis for a 2014 Genesis, as I liked the changes that the 2014 ha More

by dkokotailo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amir Esmailian, Joe Younes
May 31, 2014

Good people I bought a Hyundai because of the 5 year warranty and improving reputation. Both of the guys I dealt with were very friendly and knew the product. I a More

by 07689
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashur Younan
May 31, 2014

Low class service Son bought his 1st car here.on the day he picked it up,he literally rolled off the lot when the gas warning light come on.I don't expect dealers to pr More

by Phaussler
Customer Service
Recommend Dealer
No
Employees Worked With
Not important
Jun 02, 2014 -

Bank Street Hyundai responded

My name is Fakhri Sharif (Sales Manager). I am sorry that you were very upset that the fuel level of your son's car that was not acceptable for you. However, your son did not bring it to my attention at time of delivery. I went out of my way to make sure your son was a happy customer at the time of him picking up his car. If you don't believe me then please ask him. Anything that he had brought to my attention was taken care of respectfully. If it was brought to my attention that this was not satisfactory, I would have gladly taken care of it. I was not given any opportunity to even do anything in the matter. I would like to state that I feel that you are being very unfair in your judgement towards the situation in regards to your harsh review seeing how you were not involved from beginning to end in your son's car purchase here at the dealership. If you have met me you would know that I would not let any customer be unhappy with their experience her at Bank Street Hyundai. I do understand that buying a car is a great expense in most peoples lives and that as a seller I want to ensure the customers that I appreciate their business and the experience should be a pleasurable one. If you have any questions for me or would like to talk I would be more than happy to do so. Thank you for your time. Regards, Fakhri Sharif Sales Manager 613-739-7530 phone fakhri@bankstreethyundai.com

May 30, 2014

Experience It's my second Hyundai vehicle. I experienced no sale pressure. Joe Bijan was amiable, polite did not feel pressured whatsoever. I felt comfortable to More

by missa48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 29, 2014

Great Experience - Nobody deals like Dilawri An excellent dealer that works hard to earn your business. I came in with pretty ambitious expectations when it came to trade-in value and new car pri More

by droszak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amir Esmailian, Justin, Young-in Yoo
May 27, 2014

New car purchase We just purchased our 4th Hyundai. We came back to Hyundai because we trust the brand and we trust this dealership. I believe that I am getting good v More

by dpmanley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Kadoura
May 27, 2014

Bank Street Hyundai - willing to work for your business! I'm not from Ottawa, but a friend of mine just bought an Elantra GT and Bank Street Hyundai was able to beat his local dealer by a huge margin! From h More

by KingstonElantra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Younes, Shahir Moradi
May 26, 2014

Good Experience All the staff was very friendly and helpful. Moe and Ernesto were particularly very nice to work with. There was willingness to work with the custome More

by prashantkane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernesto Lorello, Moe Ali
May 25, 2014

Awesome service, highly recommend! I had awesome service while purchasing my first new car. I never felt pressured to make the purchase and was treated like a values customer. I was s More

by KristinaD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashur Younan, Justin, Young-in Yoo
May 25, 2014

A very happy return customer My husband and I just purchased a new Tucson from Bank Street Hyundai from Justin and Kevin. We came back to Bank Street Hyundai because of the excel More

by gracemillward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin, Young-in Yoo
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