Bank Street Hyundai
Ottawa, ON
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1,574 Reviews of Bank Street Hyundai
Great Customer Service - New Car Sales I went to Bank St Hyundai on Monday May 26th to talk to them about trading my 2013 Genesis for a 2014 Genesis, as I liked the changes that the 2014 ha I went to Bank St Hyundai on Monday May 26th to talk to them about trading my 2013 Genesis for a 2014 Genesis, as I liked the changes that the 2014 had over the 2013, i.e. key-less door unlock and starting vehicle, backup camera etc. Also I wasn't very happy with what happened last year when I purchased my 2013 Genesis, and because of that I just wanted to start fresh again. I met with Hadi and he was very welcoming, attentive to my needs and his knowledge of the Genesis was exceptional. He explained that there was nothing they could do pertaining to last years deal but that he would take care of me with the purchase of the 2014 Genesis. I was very pleased with everyone involved, as they took the time to explain everything to me. I was also very happy that they included a few extras and were able to meet my monthly budget. When I met with Joe he was very professional and did a great job explaining the price details and warranties to me. When I picked up the vehicle on Friday everything was done as promised and Hadi did an amazing job going over the car in detail. Overall this experience was much better and I felt good with the everything they did for me. I would definitely recommend this dealership to my family and friends. More
Good people I bought a Hyundai because of the 5 year warranty and improving reputation. Both of the guys I dealt with were very friendly and knew the product. I a I bought a Hyundai because of the 5 year warranty and improving reputation. Both of the guys I dealt with were very friendly and knew the product. I also got the rustproofing and was impressed to discover that it was electronic and not some spray. More
Low class service Son bought his 1st car here.on the day he picked it up,he literally rolled off the lot when the gas warning light come on.I don't expect dealers to pr Son bought his 1st car here.on the day he picked it up,he literally rolled off the lot when the gas warning light come on.I don't expect dealers to provide a full tank of gas but surely a 1/4 of a tank ? Are the margins that low? This is such low class service that we will take our 3 Hyundais somewhere else for servicing let alone buying another car from them More
Experience It's my second Hyundai vehicle. I experienced no sale pressure. Joe Bijan was amiable, polite did not feel pressured whatsoever. I felt comfortable to It's my second Hyundai vehicle. I experienced no sale pressure. Joe Bijan was amiable, polite did not feel pressured whatsoever. I felt comfortable to discuss all my concerns. I'll certainly recommend Joe to all my friends . More
Great Experience - Nobody deals like Dilawri An excellent dealer that works hard to earn your business. I came in with pretty ambitious expectations when it came to trade-in value and new car pri An excellent dealer that works hard to earn your business. I came in with pretty ambitious expectations when it came to trade-in value and new car price, but had my numbers ready, and they worked with me to get to where I wanted to be. If you come prepared, and know your stuff, you will walk away happy. They were also very good post-delivery. I had a small ding on my car when I picked it up, and they arranged to repair it quickly. All 3 folks I tagged in this review were extremely friendly and helpful. No wonder they won best dealer! More
New car purchase We just purchased our 4th Hyundai. We came back to Hyundai because we trust the brand and we trust this dealership. I believe that I am getting good v We just purchased our 4th Hyundai. We came back to Hyundai because we trust the brand and we trust this dealership. I believe that I am getting good value for my dollar. More
Bank Street Hyundai - willing to work for your business! I'm not from Ottawa, but a friend of mine just bought an Elantra GT and Bank Street Hyundai was able to beat his local dealer by a huge margin! From h I'm not from Ottawa, but a friend of mine just bought an Elantra GT and Bank Street Hyundai was able to beat his local dealer by a huge margin! From his recommendation I too contacted Shahir Moradi ( and Joe Younes was my finance guy) and purchased a 2014 Elantra GLS and once again they were able to beat the local Hyundai dealership for price by a wide margin...well worth the two hour drive! Shahir and co. were friendly, informative and willing to work with us to get out of town business and I would highly recommend Bank Street Hyundai ( and have to everyone who has asked me about my new car....) More
Good Experience All the staff was very friendly and helpful. Moe and Ernesto were particularly very nice to work with. There was willingness to work with the custome All the staff was very friendly and helpful. Moe and Ernesto were particularly very nice to work with. There was willingness to work with the customer on price. Would recommend this dealership to friends. More
Awesome service, highly recommend! I had awesome service while purchasing my first new car. I never felt pressured to make the purchase and was treated like a values customer. I was s I had awesome service while purchasing my first new car. I never felt pressured to make the purchase and was treated like a values customer. I was shown and told about all special features that the car has to offer while out on a test drive. When I picked up the car Justin went through setting up my Bluetooth, etc. Ashur was great answering all my questions and helping me get the best deal. I love my new car and have told others to go see Justin and Ashur to get a new car. I will be back in the future for any new car purchases I have. Thanks for the great service. More
A very happy return customer My husband and I just purchased a new Tucson from Bank Street Hyundai from Justin and Kevin. We came back to Bank Street Hyundai because of the excel My husband and I just purchased a new Tucson from Bank Street Hyundai from Justin and Kevin. We came back to Bank Street Hyundai because of the excellent service we received when we purchased our first new vehicle (it was a Santa Fe 2004). We returned a second time and met Kevin. He helped us to buy a new Elantra in 2010. We returned a third time because of Kevin; he was so caring and took his time with us when we were trying to decide. He was so polite and NOT pushy and we really appreciated his thoughtfulness. Finally, we returned recently to purchase another Hyundai only to find out that Kevin is no longer selling cars. He met with us and introduced us to Justin Yoo. Justin was just as warm and friendly as Kevin. We felt like we were in good hands. He listened to our needs and helped us to buy a new Tucson 2014. We love our new Tucson. You need to know that the ONLY reason we returned to Bank Street Hyundai was because of the great service from Kevin. Now we have another reason to return: Justin! Thank you and I'm sure you will see us in a few years for our next new car purchase. More






