BMW West Island

Worst service ever, terrible communication, takes days to replace a simple part, do not care about customer service. Drop your car off, they don’t call for days, you must call them. Will not return, or buy f replace a simple part, do not care about customer service. Drop your car off, they don’t call for days, you must call them. Will not return, or buy from them. More

Shawn Li did a great job in providing information that ultimately led to the leasing of an X1 from BMW West Island. Very professional, fully bilingual and knowledgeable caring for customer satisfaction. ultimately led to the leasing of an X1 from BMW West Island. Very professional, fully bilingual and knowledgeable caring for customer satisfaction. More

Tomer was our salesperson for our purchase of a BMW X3. He was professional, knowledgeable and personable. Best buying experience we've had in years. We love our BMW, thanks Tomer!! He was professional, knowledgeable and personable. Best buying experience we've had in years. We love our BMW, thanks Tomer!! More

3 days agoNEWThis had to be the worst buying car 3 days agoNEW This had to be the worst buying car experience. This place operates like a low end dealership. They mislead people, they act snobby. If 3 days agoNEW This had to be the worst buying car experience. This place operates like a low end dealership. They mislead people, they act snobby. If u need your car serviced, there is no shuttle or rental car that they cover. This has put a sour taste in my mouth about BMW. I highly suggest you want a BMW to go to another dealer these guys are low end dealer with a nice badge. More

Luc Martineau was the best rep I have dealt with. He is the best rep the best rep More

The service department is well organized, and efficient. They were very clear in explaining the necessary delay based on parts availability. Much appreciated. They were very clear in explaining the necessary delay based on parts availability. Much appreciated. More

This dealer has the best service and the most efficient and friendly staff. On my 3rd car from this dealer and friendly staff. On my 3rd car from this dealer More

I have just purchased my 3rd vehicle from this dealership, and I am always very pleased with the service I am offered. From selection, to the information provided on the vehicle, reception and aft dealership, and I am always very pleased with the service I am offered. From selection, to the information provided on the vehicle, reception and after sales service, everything is exceptional, thank you to the entire tea! More

First time with this dealership. Sales rep. fantastic, without this person, I don’t know if I would have bought an M5. without this person, I don’t know if I would have bought an M5. More