BMW West Island

Pleasant staff in reception and service. Missing valet service as getting a drive to and from the service center is not easy. Missing valet service as getting a drive to and from the service center is not easy. More

Le conseiller était magnifique ainsi que le directeur financier par contre le boss à propos du problème de kilométrage était pas gentil financier par contre le boss à propos du problème de kilométrage était pas gentil More

As a long time clients, My husband and I have always been happy with the service, Our sales rep Yves is a pro. Communication is good, Sometimes a bit of a wait at the service counter but generally it is a ve happy with the service, Our sales rep Yves is a pro. Communication is good, Sometimes a bit of a wait at the service counter but generally it is a very smooth transaction More

Worst service ever, terrible communication, takes days to replace a simple part, do not care about customer service. Drop your car off, they don’t call for days, you must call them. Will not return, or buy f replace a simple part, do not care about customer service. Drop your car off, they don’t call for days, you must call them. Will not return, or buy from them. More

Shawn Li did a great job in providing information that ultimately led to the leasing of an X1 from BMW West Island. Very professional, fully bilingual and knowledgeable caring for customer satisfaction. ultimately led to the leasing of an X1 from BMW West Island. Very professional, fully bilingual and knowledgeable caring for customer satisfaction. More

Tomer was our salesperson for our purchase of a BMW X3. He was professional, knowledgeable and personable. Best buying experience we've had in years. We love our BMW, thanks Tomer!! He was professional, knowledgeable and personable. Best buying experience we've had in years. We love our BMW, thanks Tomer!! More

3 days agoNEWThis had to be the worst buying car 3 days agoNEW This had to be the worst buying car experience. This place operates like a low end dealership. They mislead people, they act snobby. If 3 days agoNEW This had to be the worst buying car experience. This place operates like a low end dealership. They mislead people, they act snobby. If u need your car serviced, there is no shuttle or rental car that they cover. This has put a sour taste in my mouth about BMW. I highly suggest you want a BMW to go to another dealer these guys are low end dealer with a nice badge. More

Luc Martineau was the best rep I have dealt with. He is the best rep the best rep More

The service department is well organized, and efficient. They were very clear in explaining the necessary delay based on parts availability. Much appreciated. They were very clear in explaining the necessary delay based on parts availability. Much appreciated. More