
BCS Auto Sales
Vancouver, BC
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601 Reviews of BCS Auto Sales
John was very helpful in our car shopping. He was very informative and great knowledge of vehicles. He wasn’t pushy like other salesmen I’ve dealt with in the past and was very patient and cares about his informative and great knowledge of vehicles. He wasn’t pushy like other salesmen I’ve dealt with in the past and was very patient and cares about his clients. More
We purchased a Jeep Wrangler and we are very happy with it. John took care and time to answer our questions. Dave Ashe? ( The Buffer Man ) talents made it look brand new. A minor repair was needed and the it. John took care and time to answer our questions. Dave Ashe? ( The Buffer Man ) talents made it look brand new. A minor repair was needed and they took care of it right away. This was my second vehicle purchased with BCS and I do recommend to anyone looking for a vehicle to take the time to pay them a visit. If you do purchase, as a new owner make sure to check that there are no recalls on the vehicle, it is a good practice as I found one on mine ... it was fixed for free at the Jeep dealership. I also know of three other folks that bought at BCS and all satisfied with their purchases. More
Ellie took the initiative to follow up with me after my email inquiry about possibly trading in my vehicle. I never felt any pressure to purchase a vehicle throughout the buying process. I would not hesit email inquiry about possibly trading in my vehicle. I never felt any pressure to purchase a vehicle throughout the buying process. I would not hesitate to recommend her services to friends and family. More
I worked with someone based on the understanding that I would be getting a good deal as an Indigenous person. I thought I could only work with certain companies and receive tax exemption. But I was wrong, would be getting a good deal as an Indigenous person. I thought I could only work with certain companies and receive tax exemption. But I was wrong, I will get back to this later. Anyways, because I thought this was the only dealership I thought I could work with I chose my vehicle and put down a $500 deposit. I was going to go through with an offer he made but after talking with some loved ones I decided against spending $30,000+ on a used car. I am a student and I do work full time, but at this time an investment like this is not necessary. So I wanted my deposit back, as a student and someone who makes an average wage, $500 is a lot for me. I felt uncomfortable having a stranger hold $500 for me. Which I think is reasonable. I wish he had the decency to be like, “hey, you’re a student, let me help you out and see what I can do... lets get you a cheaper car... etc., etc.”. You know, just to be courteous. He didn’t obviously and that was disheartening. It also would have saved BOTH of us time and energy. I mean, he could have persuaded me to get a cheaper car, cause he definitely persuaded me to get an expensive car. Upon making this decision I texted the individual I was working with and he said I had to do x, y, and z to get my money back. I ETRANSFERED HIM THIS MONEY. I said, multiple times, why do I need to do x, y, and z to get MY MONEY back? He then said that is just the rules. I then asked about policies regarding this rule and he said there are none! He makes them up! Hogwash, hey? Not only that, during this discussion he spoke over me and practically yelled at me. BCS also was completely unhelpful in this situation, as I messaged and called two different “managers” and one didn’t respond and the other just handed me off to the guy I was dealing with. This was interesting because when I spoke with him (the guy who was rude to me), he was like “hey, even I have a boss”. Shady business practices if you ask me: 1) If you are status indigenous you are actually tax exempt from all car dealerships, not just ones who tout the indigenous terminology!!!!!!! 2) When giving money to a company, ensure they give you their policies about wanting the money back so there are no surprises 3) They price gouge in more than one area, so do not forget to negotiate 4) If you disagree with them, they may yell at you Please people, do your research before working with any company and trust the bad reviews. Know what you need and don’t let people take advantage of you! More
John and Dave went the extra mile to get me the vehicle I wanted. Much appreciated! I would be happy to buy there again with the worry free 30 day warranty. wanted. Much appreciated! I would be happy to buy there again with the worry free 30 day warranty. More
My experience at the dealership was fantastic. In a world where good customer service is hard to find Ellie and the team more then make up for businesses that have forgotten. If you are in the market for a v where good customer service is hard to find Ellie and the team more then make up for businesses that have forgotten. If you are in the market for a vehicle I highly recommend a visit to BCS More
The BCS team were very responsive when we called to inquire about the vehicle. We gave them details of what we were looking for, what we were currently driving for possible trade-in and setup a time fo inquire about the vehicle. We gave them details of what we were looking for, what we were currently driving for possible trade-in and setup a time for the next day to meet. Shawn was waiting for us and well prepared when we arrived and we had a test drive and did a deal within an hour. We feel very good about the vehicle that we bought and the friendly and professional service that we were provided. We highly recommend Shawn, Ed and the rest of the BCS Auto team. Wade and Shannon More
Professional, personable, friendly, helpful, not pushy, knowledgeable, and if she didn’t immediately know the answer to something she found someone who did. Patiently answered ever text to make sure we wer knowledgeable, and if she didn’t immediately know the answer to something she found someone who did. Patiently answered ever text to make sure we were completely happy with our purchase! Overall experience at BCS what exceptional, I would highly recommend buying a vehicle here! More
My experience was great! From my first phone call with Rosh to the final purchase of my vehicle I felt very well taken care of. They listened to our requests and wanted us to leave happy with our new vehi Rosh to the final purchase of my vehicle I felt very well taken care of. They listened to our requests and wanted us to leave happy with our new vehicle. I never felt pushed into something I didn’t want. I would highly recommend BCS Auto Sales to a friend or family member. Rosh was so nice to deal with and treated my Mom and I very well!! More