Autoline Toyota

While I have no problem with this dealership, they are fantastic really; I'm very disappointed with the Service department. I hate when people up sell at a professional establishment (like Canadian Tire d fantastic really; I'm very disappointed with the Service department. I hate when people up sell at a professional establishment (like Canadian Tire does). I was on my last free service and that's all I wanted, told him that. He still presumed I'd want the extra work he suggested (over $800 worth). I said "no just the service". He still phoned me up after I got home while waiting for them to complete the service. Wanting to do a brake job over $240 and add a new cabin filter around $80. He said it had leaves and such on it. My vehicle has only got 21,000km over 3 years doesn't need the brake fluid exchanged. Now I go away, and my wife and I feel like, because we never had the work done they may have, or not have done something to make me regret my decision. I have had this happen on occasion at disreputable service departments. The office staff were great, but I highly doubt I will go back there. I don't trust them anymore. More

This dealership is outstanding. My sales person (Rachelle Balak) is so personable and friendly. She has so much knowledge and it is clear that she loves her job. Kyla in finance was My sales person (Rachelle Balak) is so personable and friendly. She has so much knowledge and it is clear that she loves her job. Kyla in finance was amazing. She made the finance process a breeze I would recommend these fabulous employees to Anyway. What a positive experience. I love my new car More

Every time I’m there I hate my experience. I’ve put in a complaint before and never heard anything. The guy with the shaved head and glasses is so rude. I literally hate him. I want to actuall I’ve put in a complaint before and never heard anything. The guy with the shaved head and glasses is so rude. I literally hate him. I want to actually change my service to St. Catharines. And will never buy a Toyota bc of these issues More

Both service and sales department are fantastic. Recently had a towing package installed on my Rav4. They got the part in on short notice and installed it quickly. Also noticed I had a bad tyre and Recently had a towing package installed on my Rav4. They got the part in on short notice and installed it quickly. Also noticed I had a bad tyre and fixed it up for me. More

Excellent Service and Excellent Staff. Very quick and efficient. I would recommend this dealership to anyone and the sales and service staff are outstanding Very quick and efficient. I would recommend this dealership to anyone and the sales and service staff are outstanding More

Bought a 2024 RAV 4 last week and was very happy with the whole process. Terry,Kyla and the rest of the staff were great to deal with. Would highly recommend this dealership if your in the market for a new ( whole process. Terry,Kyla and the rest of the staff were great to deal with. Would highly recommend this dealership if your in the market for a new (or used) car. Ron Dunbrack. More

Just had my 13 year old Matrix in for a weird noise underneath, they got me in quickly and fixed the issue quickly and at a reasonable cost. I'll definitely be buying another vehicle from them. JD underneath, they got me in quickly and fixed the issue quickly and at a reasonable cost. I'll definitely be buying another vehicle from them. JD More

This dealership is second to none. Management is amazing and always involved. They keep the ship upright and show support to all their CREW. while management is such an important par Management is amazing and always involved. They keep the ship upright and show support to all their CREW. while management is such an important part of the picture, I must say that all those behind the scenes are ever so important. They do an amazing job. Thank you Autoline Toyota. More

Simply the best. Not sure why you would go anywhere else. Caring, efficient, presise, honest, detailed, professional... And on and on. Recently had my tundra detailed Not sure why you would go anywhere else. Caring, efficient, presise, honest, detailed, professional... And on and on. Recently had my tundra detailed. If you want perfection have it done here. More

Have dealt with Autoline for 20+ years. Would not even entertain going anywhere else. As a recent widow with little vehicle knowledge I have complete confidence that my vehicle is being pr Would not even entertain going anywhere else. As a recent widow with little vehicle knowledge I have complete confidence that my vehicle is being properly serviced. Many dealerships would take full advantage, Autoline on the other hand ensures the opposite and takes extra time and care never taking advantage. Great job, thank you to the entire TEAM. More