AutoValue Hyundai Niagara Falls

Having purchased ten vehicles over the past thirty years, we are no stranger to the sales process. This experience has been the best. Both Lucia and Matt worked diligently to find us the car that best suited we are no stranger to the sales process. This experience has been the best. Both Lucia and Matt worked diligently to find us the car that best suited our needs at a price point that fit our budget. We were delighted with the experience from the initial contact to the closure of the sale. Our new vehicle is outstanding and we do not hesitate to recommend Auto Valu Hyundai to all of our friends, family and business associates. Thanks Lucia and Matt...we'll be back! More

I am not from the area, but while on route to vacation in Niagara area (with my wife and 2yr old) I blew a tire on 403 just as I got off the 401. After calling EVERY Hyundai dealer and even visiting one in Niagara area (with my wife and 2yr old) I blew a tire on 403 just as I got off the 401. After calling EVERY Hyundai dealer and even visiting one in Brantford (never again – horrible service) I found someone with the tire in stock in Hamilton. They didn't have time to put it on (again, I wasn't impressed, not like I asked for a tranny job) but I bought it anyway cause finding the right tire was half the battle. I finally decided the heck with it I guess I was driving on the spare all week and I'd get it fixed locally when I got home – but I am not one to drive slow (as you’re supposed to on a spare). After looking up Niagara Hyundai and finding AutoValue, I called them. Chess answered the phone and I asked if he was booked up for the day. He said yes, but asked what I needed anyway. All I told him was I was on route to Niagara had a tire that was blown out and a new one to put on, just needed it done (I even offered to put it back on the car myself)... Chess said Oh I am pretty sure we can make time for you. I got there in about 45 minutes from where I was when I called, they took my car in within about 5 minutes of arriving. Within about 25 minutes we were back on the road to continue our journey. Chess knows customer service, I can't say enough good about this dealership and our experience there. Something so minor, but customer service is most important to me. You can be the best priced around but if your service sucks I will go elsewhere I don’t care at what cost. Pricing and customer service is NO issue at this place!! The willingness to fit me in (without even knowing I was on vacation) meant a lot. Thanks Chess for doing what you do! More

From the minute I met Ryan I could tell he was a sales person I could deal with. He was warm and friendly and, while obviously interested in helping me buy a car, he was not at all pushy. I had already b person I could deal with. He was warm and friendly and, while obviously interested in helping me buy a car, he was not at all pushy. I had already been to a few dealerships so I basically knew what I wanted and had an idea of what I should be spending. Ryan answered all of my questions very professionally, but again, his warm personality made it easy to like him and trust him. When I made the decision to buy the car he explained all the options, etc. so that I felt I was buying exactly what I needed/wanted. When I picked up the car Ryan was again extremely helpful. He explained the car, inside and out, and even set my favourite radio station before I got there. He also took the time to set up my bluetooth and patiently answered all my questions. The next day he called to make sure everything was okay and to explain some research he did on a car for my daughter. I would definitely recommend Ryan to my friends in the future. Gisele was also very friendly and efficient. She patiently reviewed all the financial options and gave me some time (over night actually) to decide on several issues. Overall, I was very happy with my experience and am thrilled with my new car! More

I absolutely loved my experience buying my brand new Elantra!! I recommend Niagara Falls Hyundai to everyone I know that is looking for a new vehicle. Lucia was wonderful and such a pleasure to deal Elantra!! I recommend Niagara Falls Hyundai to everyone I know that is looking for a new vehicle. Lucia was wonderful and such a pleasure to deal with. Great job Hyundai!! And definitely great car!! thank-you SO much. Melinda More

My wife and I had just started looking at possibly buying a new car. We were both Hyundai owners, so we first stopped by AutoValue Hyundai in Niagara Falls, Ontario in the late evening, just to look over th a new car. We were both Hyundai owners, so we first stopped by AutoValue Hyundai in Niagara Falls, Ontario in the late evening, just to look over the new cars in their lot. Lucia Moutilika, one of their sales representatives, had been working late at this dealership and came over to introduce herself to us. It was from this initial casual meeting that my relationship with Lucia and this particular dealership developed. Lucia subsequently proved herself to be a consummate sales professional - she was smart, pleasant, knowledgeable, and attentive. She helped me choose the right vehicle for my needs, and with her manager, we came to a mutually satisfactory purchase agreement on my new car, including their purchase price for my trade-in vehicle. As a retired Sales & Marketing Director, I fully appreciated the professional & friendly way that the staff at AutoValue Hyundai and especially Lucia Moutilika dealt with me. In conclusion, my buying experience with Lucia Moutilika and AutoValue Hyundai became a very pleasant experience, and I heartily recommend Lucia and this dealership to anyone interested in purchasing an excellent brand of vehicle. More

I have purchased two new Hyundai elantras from this I have purchased two new Hyundai elantras from this dealer ship All the staff here are excellant the service is the I have purchased two new Hyundai elantras from this dealer ship All the staff here are excellant the service is the best and I plan to do business with this company in yhe future. More

I was very pleased with Adele Burton, she is a breath of fresh air a lovely girl and so friendly and helpfull.if I were to purchase a car I would do so with Adele and no one else,so glad she is on your team fresh air a lovely girl and so friendly and helpfull.if I were to purchase a car I would do so with Adele and no one else,so glad she is on your team look forward to seeing you all again in the near furture. Thank you Christine. More

I found the people that my wife and I dealt with during the purchase process of our Veracruz to be very knowledgeable and courteous. There vehicle knowledge was extremely good, the price was more than fair the purchase process of our Veracruz to be very knowledgeable and courteous. There vehicle knowledge was extremely good, the price was more than fair. Prep of the vehicle and delivery was done very efficiently and all aspects were fully explained to us both. Their service staff were very courteous and help full. More

I was contacted by Adele to see if I might be interested in coming into the dealership to discuss trading in my 2010 Elantra for a 2013. Adele worked so hard on my behalf to get me the best possible deal o in coming into the dealership to discuss trading in my 2010 Elantra for a 2013. Adele worked so hard on my behalf to get me the best possible deal on trading in my vehicle for my new car! I couldn't have been more pleased and impressed with her customer service, enthusiasm for her job and the product she sells, as well as her attention to detail, but most of all, the final outcome! The deal was finalized and my new car ordered, delivered, and in my possession within 5 days. I have been a loyal AutoValue Hyundai Customer, and Elantra driver, since 2002. This particular experience in attaining my current 2013 Elantra GT, however, was THE BEST yet!! I would, and will, recommend Adele at Autovalue Hyundai at any and every opportunity!! Thank you so much, Adele, and I wish you great and continued success in your career! More

Lucia is very helpful,knowledgeable and pleasant to deal with. She worked very hard to accommodate us.She follows up quickly with any of our concerns. with. She worked very hard to accommodate us.She follows up quickly with any of our concerns. More