AutoValue Hyundai Niagara Falls

Delightful experience with a super team. Lucia is incredibly professional, thoughtful and kind, Matt is accommodating in ensuring his team has the means to deliver an outstanding customer experience incredibly professional, thoughtful and kind, Matt is accommodating in ensuring his team has the means to deliver an outstanding customer experience and Rick also goes out of his way to ensure total satisfaction. Amazing dealership, overall! More

Ian wasn't available when I arrived so Mike started me off. When Ian arrived Mike passed me over to him because I initially dealt with him via e-mail The teamwork was done professionally which I as an old off. When Ian arrived Mike passed me over to him because I initially dealt with him via e-mail The teamwork was done professionally which I as an old Airforce vet could appreciate. Bottom line on my review is that the dealerships in this area could learn a lot from Auto Value Hyundai very helpful, professional,friendly, and made my wife and I feel as though they wanted our business.Bought a new vehicle in last than an hr and 1/2. Will I feel that way in a years time? I think so as I was introduced to Chess from the service department before I left.That cant be a bad sign.Thanks again to Ian and the crew as a whole. More

The last thing on my mind was getting a new car,,,,I was at the dealership assisting my lovely girlfriend in selecting her new Hyundai......We were instantly impressed by the friendly greeting we received f at the dealership assisting my lovely girlfriend in selecting her new Hyundai......We were instantly impressed by the friendly greeting we received from Adele Burton.Her confidence in the automobiles she sells sparkles with passion,,,it was refreshing to walk the car lot with her.She asked all the right questions,in her quest to find the perfect car.She was quick at disclosing that she was new at this,and if she didn't know the answer to any question,she would find out,,,and this proved true on several occasions without delay. The entire experience,,,from the first handshake,,,to the hunt for the right car,the test drive,and our introduction to Gisele Sator in the finance dept. ,,,,,was second to none. The following day,Adele worked her magic in the introduction of fine points of my lady's new Alantra.A walk around the lot,while the girls were busy,brought me face to face with an incredible pearl white Genisis.Did I need a new car?????NOPE,,,,,,,Did I want a new car,,,,,NOPE,,,,,,was I happy with my current car,,,,,YUP.......Did I listen to the little voice saying "just walk away from it,,,come on,,,turn around and just walk",,,,,NOPE,,,,,,,,, So,,,,,my education,and introduction to an amazing car began...with Adele and Ian at the helm,they gently sailed my mind to place I could not have imagined.The Genisis is living proof that beauty IS NOT only skin deep.I discovered that everything about this car,,is second to none,,,,,from the quality of paint,to the luxury refinements throughout,,,,to the cutting edge technology,,,,well,,,I simply don't have the vocabulary to describe this vehicle. But,,,, I do have the words to convey my experience at this dealership.I was pleased to discover that the entire staff here,are light years ahead of any dealership I've ever visited.They are passionate about what they do,,,,,and make purchasing a car fun,and go the extra mile to make sure that you're pleasedand satisfied with your purchase. And last but not least of my long rant of compliments,,,is about Adele Burton,,,,,,This exceptional young lady is the Hope Diamond of Hyundai salespeople.Her enthusiasm,commitment,passion,and attitude are contagious.And after all is said and done,you will drive away in your new car,,,,,knowing that you have found a true friend. More

This was the easiest, most stress-free car purchase I have ever made. Adele took her time and found the perfect car for me and also arranged for the accessories that I had asked for, all while coming th have ever made. Adele took her time and found the perfect car for me and also arranged for the accessories that I had asked for, all while coming through with the delivery of the car as promised. Adele is a fun and genuine person and takes pride in ensuring that her customers are happy. (She also likes neat test drives !) Gisele arranged the financing and got an approval within minutes. Fantastic ! Auto Value's entire staff is friendly and competent and I could not have asked for more attention to detail. I have already made recommendations to friends and will continue to do so. I am very pleased with my purchase as well as the purchasing experience. Great car, great price and great people ! More

Recent purchase of 2013 Hyundai Santa Fe Limited with Joe Scozzafava went well, Joe was straightforward and very knowledgeable. I would definitely recommend him to a friend or family member looking to purch Scozzafava went well, Joe was straightforward and very knowledgeable. I would definitely recommend him to a friend or family member looking to purchase a vehicle. This was our second purchase from Autovalue Hyundai and the professionalism in the way the deal was handled really changed my opinion of this dealership, I believe you are under new managment since then so definitely doing a better job! The Autovalue team was great across the board, Gisele expedited our financing and documentation. All in all a really good experience, I will definitely make sure to visit Autovalue Hyundai again for my next vehicle purchase. More

Joe was determined to work a deal with us as new Hyundai customers. He ensured that the price was agreed upon in a very timely manner and we worked the deal within 30 minutes. Joe ensured that the vehicles customers. He ensured that the price was agreed upon in a very timely manner and we worked the deal within 30 minutes. Joe ensured that the vehicles purchased (2 of them) were ready for pick up in a short period of time. A great experience working with Joe and I would recommend to anyone thhis dealership is the place to go..... More

Attentive and friendly service provided by Adele. We were greeted immediately as we walked in thru the doors. Test drive was amazing. We were happy to get the car in just under a week. Love our new car! greeted immediately as we walked in thru the doors. Test drive was amazing. We were happy to get the car in just under a week. Love our new car! More

I have no plans of buying a vehicle that day when i went to Auto Value Hyundai so we we're just shopping around but because of giving us the bestest deal in town I decided to get one that same day....thanks to Auto Value Hyundai so we we're just shopping around but because of giving us the bestest deal in town I decided to get one that same day....thanks Lucia for all the hardwork u did for us...to Matt and Rick as well! We will definitely recommend to all my family and friends...Goodluck guys!!! More

Exceptional service, exceptional staff! Originally we came to Auto Value for service on our vehicle and had always been impressed with the staff and service we received. When the time came for us to purc came to Auto Value for service on our vehicle and had always been impressed with the staff and service we received. When the time came for us to purchase a new vehicle we headed straight for Auto Value and again they did not disappoint, great sales experience! Thank you Joe, Matt, Melinda, Chess, Darcy and Jeff. More

I had a great experience at autovalue hyundai there staff were all friendly and well educated on there product line.Melinda was extremely helpfull in finding the right financing option for me,and Joe was gre were all friendly and well educated on there product line.Melinda was extremely helpfull in finding the right financing option for me,and Joe was great at showing me all the options on my tuscan and how to use them.They found time to install a bug delector on the tuscan at the last min.GREAT people GREAT service. Would recommend all my friends and Family to visit Autovalue Hyundai and feel the experience.John Gallagher More