AutoValue Hyundai Niagara Falls

I didn’t buy a car here but I called parts and wanted something sent to me and Jason was great! Very knowledgeable, nice, and my package was packed day of and sent over very fast!! Definitely ask for Jas something sent to me and Jason was great! Very knowledgeable, nice, and my package was packed day of and sent over very fast!! Definitely ask for Jason if you ever need anything from parts, very helpful guy. More

Great dealership everyone I encountered was very knowledgable and willing to help with any questions you have. knowledgable and willing to help with any questions you have. More

Excellent experience with Steve and Mike! I'm very satisfied with my new 2022 palisade! I'm very satisfied with my new 2022 palisade! More

Ordered a 22 Tucson Luxury Hybrid from Mike and Steve. They were extremely helpful and very professional. They made the process very easy from ordering to delivery. Was worth the wait! Couldn't be hap They were extremely helpful and very professional. They made the process very easy from ordering to delivery. Was worth the wait! Couldn't be happier. More

I got Santa Fe a month before. I dealt with Steve and Chris. They both were really helfull on my ei tire journey there from booking a vehicle to finally owning it. I love you guys! I dealt with Steve and Chris. They both were really helfull on my ei tire journey there from booking a vehicle to finally owning it. I love you guys!! You guys are doing great. More

Service was quick and efficient. Chris was able to get us into the vehicle we wanted, with the options we wanted. Chris was able to get us into the vehicle we wanted, with the options we wanted. More

Chris is a great car salesman. He was knowledgeable, friendly, and awesome service! Definitely would go back for my next car He was knowledgeable, friendly, and awesome service! Definitely would go back for my next car More

Go in today to purchase and order a brand new Elantra with my best friend and his girlfriend. Just to learn quickly that these two men we dealt with were completely disrespectful and outrageously rude to with my best friend and his girlfriend. Just to learn quickly that these two men we dealt with were completely disrespectful and outrageously rude to us. I don’t even know where to start, but I sure can tell you that she wanted to save as much money on options/ unnecessary items as possible. With that being said Chris the sales associate decided to make a remark of “ it’s only $200, you can’t afford that? It’s like an extra dollar per week “ after we made it very clear we wanted white which is a free colour. She is a full time student and did not want to pay for anything unnecessary as mentioned already. On top of that they wrote out on a random piece of paper some fees such as locking lug nuts and tire/rim protection. We were quick to say we did not want either of them, then he (Chris sales associate) had the audacity to lie to us and say locking lug nuts were mandatory that all vehicles come with them and we don’t know why we’re talking about and he takes them off of the truck. We were a young group going in but most definitely not stupid… so he got an attitude and called one of the managers over named Steve (slicked back hair) comes over sits on the cabinet rips his mask off starts raising his voice and spitting out of his mouth from frustration onto us saying things such as “ you guys have a problem with the fees then deal with me “ so then he proceeded to go on about how building a car online is completely different than ordering in person after I had mentioned it’s a option online for the lug nuts, he was almost yelling causing a scene people looking at him and me and my friends making him look silly because he knows we’re right. So he walks away comes back with the new paper and has the lug nuts removed , still fired up. At this point it was such a bad experience so we didn’t want to make the sale for them. So we proceeded to get up and leave and ask him his name and he ignored us and kept walking. So we removed ourselves from the situation and never want to return there again. I do not recommend this place. Absolutely horrible and rude. It’s unfortunate because me and my 2 friends are young (20) and we feel we got taken completely advantage of and feel they tried to use scare tactics on us for the “ mandatory fees “ such a nitro in the tires as well. Like I said I didn’t know where to start, there was more that happen but you get the idea. Very unfortunate… More

Absolute worst experience, horrible customer service. Finance manager lying about pointless stuff not wearing his mask coming over rips his mask off raising his voice yelling Finance manager lying about pointless stuff not wearing his mask coming over rips his mask off raising his voice yelling More

Mike and Steve great service. T H E Y are really help Ful. T Y Ful. T Y More