AutoPark Mississauga

Jim Glenn, I'm pretty impressive on his services after sales. He is not only super in sales, but also super in services. Here is the story. My family just moved to Burlington and we are looking fo after sales. He is not only super in sales, but also super in services. Here is the story. My family just moved to Burlington and we are looking for economic 2nd hand car. On the first day which is on Saturday, I visited Autopark, Jim Glenn show me around and recommended me several cars. I'm interesting in the cars he recommended. Since it's very late and I decide to meet on the coming Monday morning and make the final decision. He print all the details about the cars I was interested in so that I can take a look during the weekend. While for he's on other business, I finally made a bargain with another employee. While this is not the end for him to continuous assisting me on buying the car. When he know I finally sign the contract, he was more than happy to express his congratulations to me and also to his employee who signed the contract with me. He's always around when I have questions on the cars. And when I got problem when doing the payment, he drove me to the Bank even it's after 6PM. After buying the cars, I found one of the key not working, and it's Jim again help me fix the problem. I was so moved by Jim. Even purchase was done with others, he's still with me, help me when there's actual problem. It's not just talk. He also promised I can always looking forward help from him when I got any problem in future on the car. I believe him. There are always people who are very good at sales, sometimes the relationship ended after the purchase finished. While I think super sales should also provide super services to win among the competitive market. That's the most valuable employee all the company want. Jim Glenn is one of them. I definitely would like to recommend Jim Glenn to anyone who want to buy a vehicle Thanks Maggie More

We visited AutoPark Superstore Burlington this morning and later returned in the evening with hopes of purchasing a used SUV. Following an initial discussion in regards to pricing we were left feeling dis and later returned in the evening with hopes of purchasing a used SUV. Following an initial discussion in regards to pricing we were left feeling disappointed. Brittney however, then took over discussions in order for us to leave with the vehicle we truly loved. She helped to ensure our happiness with both our future SUV and its price. Brittney is a genuine, caring, honest and wonderful sales rep who anyone would be lucky to have as their car purchasing guide. Thank you Brittney so very much! We will be posting a follow up on the pick up of the vehicle and after sales service soon. More

I had the pleasure of dealing with Val during the purchase of my Buick last week. Val was professional during the entire process, and the vehicle was delivered to me in a timely fashion. I enjoyed my purchase of my Buick last week. Val was professional during the entire process, and the vehicle was delivered to me in a timely fashion. I enjoyed my experience at Auto Park and have already recommended to friends. More

Thank you Mark Gennaccaro for your prompt tenacious and successful effort with helping us purchase our 2011 Ford E350 gas cube van. My husband and I do appreciate your customer driven effort. Val Kirch successful effort with helping us purchase our 2011 Ford E350 gas cube van. My husband and I do appreciate your customer driven effort. Val Kirchev your professional and candid sharing of information was what sealed the deal. We did not feel pushed into making a decision and no questions were unanswered. Much of the information shared wasn't even thought of by us. We were able to make an informed decision on our purchase. Thank you for the sharing of information both in writing and verbal. Working with Auto Park Superstore and their professional team was a positive experience that we will recommend to friends and associates. Great team effort and sincere customer service was received from Dave Slessor, Mark Gennaccaro, Michael Cairns, Val Kirchev and Don Murray. From your receptionist to the people on the floor we received professional, friendly and courteous service throughout our seeking, negotiating, purchasing and the pick-up of our vehicle. A very rare positive experience received in today's system of things. The Auto Park Superstore team is awesome deserving of recognition for their thoughtful and professional efforts. More

My wife and I went on the hunt to replace our very loved but getting older 2005 Ford F150. We had a budget and a wish list a mile long. With Brittney's help we picked 2 newer F150's that met the criteria. N but getting older 2005 Ford F150. We had a budget and a wish list a mile long. With Brittney's help we picked 2 newer F150's that met the criteria. Normally I don't like test drives with Sales Reps but with Brittney it was completely different. It was a very enjoyable experience. She was fun but also added value. Questions we had were answered along the way with no aggressive sales pitch. After selecting one we left without purchasing as we really wanted our 16 year old son to feel part of the process. Before and after the test drive we went to many other dealerships and the customer service just was not the same! We came back and purchased from Brittney. Our car is getting older and I expect we will be back in 2014 to see Brittney to replace that vehicle. I highly recommend AutoPark Superstore Burlington and Brittney when looking for a good used vehicle! Steve More

This March my wife and I decided it was time to trade in This March my wife and I decided it was time to trade in our Caravan for something with a little more style. Since we have 3 children we knew we need This March my wife and I decided it was time to trade in our Caravan for something with a little more style. Since we have 3 children we knew we needed a vehicle with three row seating to accommodate us all. After doing research we found that new vehicles with this option are quite expensive hence we decided to, for the very first time, purchase a used vehicle. This of course can be a very nerve racking experience. I am sure most people would agree that they have a hard time trusting salesmen, especially a used car salesman. After visiting several different dealerships and running into a lot of hesitation a friend recommended that we visit Dave Slessor at Burlington Autopark. At this point we already had our vehicle narrowed down to the Buick Enclave. I went on the Autopark website and located a nice looking Enclave with all the features we liked at the Niagara location and sent an email to Dave. Within a day Dave got back to me and drove out to Niagara location, bringing the vehicle back for us to see on short notice. I found the recommendations regarding David to be true. He is a very nice guy and a breeze to deal with. There was absolutely no pressure and most importantly he is honest, , and we trusted him 100%. Dave really demonstrated how he puts the customers first and will go out of his way to make sure you feel comfortable and get the best deal possible. If there is something not right with a vehicle he tells you rather than just trying to make a sale. Dave was also able to get us over $1000.00 more for our Caravan then what was offered by the other dealerships. Our new vehicle is great and just what we were looking for. Dave is a pleasure to deal with and he took the nerve racking part of buying a used vehicle out of the picture. I plan on visiting him again soon to purchase a second vehicle and have already recommended him to a friend of mine. Thanks for everything Dave. More

Dave called me on my Cell phone the night before my visit to introduce himself. He was very friendly and put my mind at ease before visiting the dealership which I hadn't heard of before searching for a truc to introduce himself. He was very friendly and put my mind at ease before visiting the dealership which I hadn't heard of before searching for a truck. Upon meeting Dave, I felt like I was reconnecting with an old friend I hadn't seen for some time. He handled all aspects of my purchase professionally and efficiently. He took the time to take us to Tom the mechanic to investigate a loud noise from the vehicle we drove down to put my wife's mind at ease for her drive back home (approx. 250 miles away). Joey at the Service Desk and Mark the finance person also provided exceptional service. Overall, everyone at the dealership was wonderful; loved the windshield pricing philosophy. Best vehicle buying experience to date. More

Dave is simply the best! From the very beginning to even Dave is simply the best! From the very beginning to even after the car was delivered, he took good care of us. We were concerned about buying a used Dave is simply the best! From the very beginning to even after the car was delivered, he took good care of us. We were concerned about buying a used vehicle, but he was friendly, open-minded and responsible beyond expectations. More

Everyone at this dealership was extremely friendly and the customer service was exceptional! The staff at the dealership clearly had our best interest in mind when dealing with us. This was evident in the the customer service was exceptional! The staff at the dealership clearly had our best interest in mind when dealing with us. This was evident in the service we received. More

As a returning customer, I went into AutoPark with a very specific set of needs for my next vehicles and the price point that I wanted for this purchase. Brittney helped me to zero in on what I wanted and pu specific set of needs for my next vehicles and the price point that I wanted for this purchase. Brittney helped me to zero in on what I wanted and put some very good initial packages together. She worked with me to narrow it down and then finally came up with pretty much the perfect fit. Her follow up was excellent throughout the process. She and Michael worked seamlessly together so I never got the feeling that I was being shunted from one department to another through the process. Michael did a great job putting the financing together and was also very conscientious about following up and following through. There are always glitches in the sales process and Brittney and Michael did a very professional job of working through them. I am very happy. I would recommend Autopark and Brittney personally to anyone that asked. Simon Brown More