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Auto West BMW

Richmond, BC

4.8
139 Reviews

10780 Cambie Road

Richmond, BC

V6X 1K8

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139 Reviews of Auto West BMW

February 18, 2022

Fast and efficient for regular maintenance service as usual. Highly recommend new owner to get warranty from BMW, hassle free. More

by Randal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gigi
December 22, 2021

excellent reception and service, P J is likeable and speaks clearly and well and is a good communicator More

by trevortgin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
P J
December 16, 2021

I would recommend future customer for visiting this auto shop. Nice waiting lobby with hot drinks and snacks, time flied for waiting. More

by Kenneth_sychan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne chen, Jill Grant
December 10, 2021

Overall services and quality of works are consistent. Staffs are friendly, prompt and professional. Recommended. More

by Jason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
EDWIN
December 07, 2021

Every time when I walk into the dealership, I see helping staff with friendly smile. Service representative “Gigi” she solved my problems and I have to thank her, she really did a wonderful job, More

by TC
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gigi
December 07, 2021

I had a bad experience with the pre-owned sales department. I was sold a damaged car. More

by flowerbomb234
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Linda Yu, Lam Ngyuen
December 03, 2021

Superb service provided by Byron Luu. I will recommend him to my friends. He took care of my previous lease from another car company. No stress at all. More

by Emilyluat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byron Luu
November 18, 2021

Great service. Prompt and professional. The customers Great service. Prompt and professional. The customers are treated well and made to feel valued. More

by jocwlaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BJ Jimeno
November 12, 2021

I'd like to express my gratitude to the service representative, P.J. Jimeno for his hard work and dedication to my car's problems. The management should be notified of having such employee. Thank More

by dannial
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PJ Jimeno
Nov 12, 2021 -

dannial responded

Your service representative, P.J. Jimeno, is the best professional in his field. His dedication to resolve my numerous vehicle issues is unmatchable. I'll like to express my gratitude for his service. As an employer, you should be very proud to have such employee.

November 10, 2021

The waiting area is clean and comfortable. The staff is friendly and caring. I wish that I had been told about the extended warranty earlier to save some anxieties. More

by Kenny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jill Grant
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