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Auto West BMW

Richmond, BC

4.8
153 Reviews

10780 Cambie Road

Richmond, BC

V6X 1K8

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153 Reviews of Auto West BMW

December 03, 2021

Superb service provided by Byron Luu. I will recommend him to my friends. He took care of my previous lease from another car company. No stress at all. More

by Emilyluat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byron Luu
November 18, 2021

Great service. Prompt and professional. The customers Great service. Prompt and professional. The customers are treated well and made to feel valued. More

by jocwlaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BJ Jimeno
November 12, 2021

I'd like to express my gratitude to the service representative, P.J. Jimeno for his hard work and dedication to my car's problems. The management should be notified of having such employee. Thank More

by dannial
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PJ Jimeno
Nov 12, 2021 -

dannial responded

Your service representative, P.J. Jimeno, is the best professional in his field. His dedication to resolve my numerous vehicle issues is unmatchable. I'll like to express my gratitude for his service. As an employer, you should be very proud to have such employee.

November 10, 2021

The waiting area is clean and comfortable. The staff is friendly and caring. I wish that I had been told about the extended warranty earlier to save some anxieties. More

by Kenny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jill Grant
November 07, 2021

Fiona was my sales rep. She was courteous knowledgeable and helpful with my BMW purchase. I wasn’t pressured but well informed to make decisions at my own pace. More

by Stephen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fiona
October 29, 2021

Comfortable dealership. I felt that I was treated with respect and not being taken advantage of. I left with the feeling that I got a fair deal on my car. More

by Mark MTM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda, Jill Grant
October 29, 2021

Very efficient service in a timely manner. Explained the service needed very well. Great staff! More

by Jennifer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny
October 22, 2021

Excellent work, clean environment, staff are friendly, and covid policy is clear and easy to follow. More

by Chte
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill Grant
October 12, 2021

Great employees, i was given good snacks when waiting for my vehicle to be ready. More

by jonny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jill Grant
October 05, 2021

Staff are super nice and helpful, considerate for me all the time. wait room is relaxed. More

by Lisa X.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gigi, Jill Grant
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