Auto Clearing Chrysler Dodge Jeep

Bought a 2015 limited eco diesel and seriously had we know this truck was gonna be a stress on our patience we never would have considered it. From all the recalls, the air ride/def fluid freeze ups in w know this truck was gonna be a stress on our patience we never would have considered it. From all the recalls, the air ride/def fluid freeze ups in winter to the constant recalls (yea need to mention that again) then when you go to get recalls fixed auto clearing parts has excuses or no parts or something else wrong -always. Finally had the air ride taken out cause it’s a pile of crap past -20. Buyer beware on this. We love our vehicles and pride ourselves in taking great care of them. Our latest visit for a fuel leak just after we had a fuel pump recall. Anyways after having the truck for a whole day they tell us ‘oh we haven’t got a fuel line. The runaround and garbage from this unprofessional service department is unbelievable. They don’t seem to care whether they waste your time and fix nothing. To them it’s okay to keep bringing vehicle back because they don’t have parts in stock. They may be great at selling new vehicles but the service within and out of warranty is embarrassing. They have horrible customer service. Excuses, excuses and oh no we didn’t do that, but great at sizing up your vehicle to see what else they can fix or get you for. I’ll go to Dodge city for repairs. I’ve heard they actually care. Also nothing but calls to sell you a new vehicle and trade your old one in. It’s crazy how often their sales team reach out to our household. Recently purchased from Wheaton GMC and their service is second to none. 5 star all the way. More

Have bought numerous vehicles from this company and this time they decided to put a tonneau cover on the pick up I bought and it is garbage plain and simple. The cover is sold by Tiger automotive is and no time they decided to put a tonneau cover on the pick up I bought and it is garbage plain and simple. The cover is sold by Tiger automotive is and nobody wants to do anything with it More

I am trying to understand why this place didn't charge my 12V lead acid(?) battery on Jan.12,23'!?Chong Sun noted 364CCA...multi dtcs for battery voltage low; not explained to me so 🤔 😕. In addition, Chong 12V lead acid(?) battery on Jan.12,23'!?Chong Sun noted 364CCA...multi dtcs for battery voltage low; not explained to me so 🤔 😕. In addition, Chong noted low charge and suggested a battery maintainer or drive my vehicle more. "All electrical works just fine" was noted...so, does that mean he took out every fuse? Again, I am left without any explanation or description. Or do I conclude that there's no "parasitic drain" or something? Anyways, 14 days(2 wks) later on Jan 26,23' my truck wouldn't start! So, I spent hours researching about 12V batteries and how the electrical system works on my vehicle and I took out the battery this company replaced May 21'. The sticker on the Mopar Pro series 28(765CCA) is 09/19! They put a 20mo. old battery and so I am left thinking "I hope they maintain their batteries or is that just too old of a battery to even bother using!?" I left a message Jan 30th,23' to have them email me what amperage of battery maintainer they would put in and the name brand, etc., and 6 days later no response. I will wait another week. I feel that is a generous amount of time because that will be 12 workdays have gone by. It's baffling that the 12V battery was not charged up! My truck may have started if this had been done!? I am not a mechanic...however this seems to be common sense!? I could be wrong of course...but I am left frustrated, disappointed, dissatisfied, concerned, alarmed and upset at this experience. My truck was in the shop 14 days before it would not start! SMH More

Do not purchase vehicle from this dealer, worst place deal with. They take ur deposit and never return, poor service, lying on vehicle. deal with. They take ur deposit and never return, poor service, lying on vehicle. More

Currently have a 2021 Jeep Cherokee Sport. Last winter and this winter leaves me stranded with a dead battery after leaving it plugged in for 3 days at -40 or colder. It becomes stone dead. Th Last winter and this winter leaves me stranded with a dead battery after leaving it plugged in for 3 days at -40 or colder. It becomes stone dead. They say this is normal yet last year I had a 2017 van sit for 2 months not plugged in and it started no issues. Everyone including mechanics not associated with jeep say this is not normal but the jeep dealers say it’s normal. I have to deal with it. To top it off I traded my 2019 jeep compass in cause the 4 wheel drive kept failing ( 3 times). The 3rd time getting it back the back end fell out 1/2 hour later. So I traded it in having to up my payments and locked in for more years. My only recourse possibly is to get a 3 party opinion in which could cost me thousands. I would never suggest jeeps. If you need a reliable and safe vehicle. More

Saturday morning changing oil on my wife’s 2014 Cherokee when I noticed a missing exhaust bracket bolt I called parts talked to a great guy who took the time to help me out. Although he did not have the bo when I noticed a missing exhaust bracket bolt I called parts talked to a great guy who took the time to help me out. Although he did not have the bolt he gave me the size and I was able to find one locally. Very nice smart person. Thx. More

Sales person was good. Went in on a sat the filling wed still no phone call on status and I left 3 msg I heard they pick and choose who goes first because of better credit was told to stay away. I figure still no phone call on status and I left 3 msg I heard they pick and choose who goes first because of better credit was told to stay away. I figured I would try. But I’ll stick with dodge city. Never an issue there More

I took my 2021 Jeep gladiator Mojave in to get the new Radio put in so my u Connect would work to start my jeep from my phone Chris in service hooked me up thanks again and if you are looking for a ride t Radio put in so my u Connect would work to start my jeep from my phone Chris in service hooked me up thanks again and if you are looking for a ride talk to pat in used sales More

If I could give them a 0 I would. DO NOT TRUST them, if you're buying a used unit make sure you go over EVERY SINGLE INCH and DO NOT TRUST THE LITTLE CHECKS ON THEIR RECONDITIONING SHEETS...THESE GUYS ARE you're buying a used unit make sure you go over EVERY SINGLE INCH and DO NOT TRUST THE LITTLE CHECKS ON THEIR RECONDITIONING SHEETS...THESE GUYS ARE AN OLD SCHOOL STEALERSHIP. More

Bought a brand new 4x4 ram truck. Dealer did not install the 4x4 badge on the tailgate. Truck supposed to have the 4x4 badge as per the model. Now I have to spend parts and labor to install what is suppose the 4x4 badge on the tailgate. Truck supposed to have the 4x4 badge as per the model. Now I have to spend parts and labor to install what is supposed to be included in the truck. Unclear to me why it was not corrected after my inquiry. More