Audi Uptown

I’ve purchased two vehicles from Fredrick Shani and both experiences have been excellent. He’s always a pleasure to work with—very easygoing, knowledgeable, and never applies any pressure. Fredrick makes th experiences have been excellent. He’s always a pleasure to work with—very easygoing, knowledgeable, and never applies any pressure. Fredrick makes the whole process smooth and stress-free, which is why I came back a second time. Highly recommend reaching out to him if you’re in the market for a vehicle! More

GREAT EXPERIENCE WORKING WITH THIS DEALERSHIP, IVE BOUGHT MY LAST 3 CARS FROM HERE. FRED, LOU, & DAVID ARE THE REASON I KEEP COMING BACK, THEIR SERVICE AND BRAND KNOWLEDGE IS BY FAR THE BEST IVE COME BY. KEE MY LAST 3 CARS FROM HERE. FRED, LOU, & DAVID ARE THE REASON I KEEP COMING BACK, THEIR SERVICE AND BRAND KNOWLEDGE IS BY FAR THE BEST IVE COME BY. KEEPS ME COMING BACK. LOVED MY Q5 & Q7 AND LOOKING FORWARD TO WHATS NEXT. ALL EXCEPTIONAL SALES PROFRESSIONAL AND I REFER ALL MY CLIENTS TO THESE 3: FRED, LOU, AND DAVID More

I had an excellent experience purchasing my Audi and would like to give a well-deserved five-star review to Miko. From the moment I walked into the dealership to the final delivery, Miko made the ent would like to give a well-deserved five-star review to Miko. From the moment I walked into the dealership to the final delivery, Miko made the entire process smooth, professional, and efficient. They demonstrated excellent product knowledge, clearly explaining the features and performance of different models, and provided honest recommendations based on my needs—without any pressure. Miko was also very responsive and attentive when discussing pricing, financing options, and delivery arrangements. Everything was handled promptly and transparently. On the delivery day, the handover process was well-organized, with every detail carefully explained. Overall, this was a truly pleasant car-buying experience. I highly recommend Miko and the Audi team for their professionalism and outstanding service. More

Miko Huang is my favorite sales manager, I had 2 Audi from Miko always good deal. I like my 2025 Audi Q5 is very nice 👍 from Miko always good deal. I like my 2025 Audi Q5 is very nice 👍 More

Purchased my new Q5 from here and was extremely satisfied with the level of professionalism and service from May F. Straight forward and honest, a very pleasant experience! with the level of professionalism and service from May F. Straight forward and honest, a very pleasant experience! More

I recently visited Audi Uptown for a service appointment. I was impressed by how attentive and professional the team was. From start to finish, the sales and service staff made sure my car was taken care of I was impressed by how attentive and professional the team was. From start to finish, the sales and service staff made sure my car was taken care of promptly and efficiently. They even provided me with a service loaner, which made the whole process stress-free. Special thanks to David Yip and Mark Wong. Their dedication and support are the main reasons I've stayed with Audi Uptown for the past 8 years. I can confidently recommend Audi Uptown to anyone looking for great service and care. More

Worst dealer experience ever. I purchased a brand new Audi Q7 on December 23, 2025, and the vehicle required repairs immediately upon delivery — completely unacceptable for a new I purchased a brand new Audi Q7 on December 23, 2025, and the vehicle required repairs immediately upon delivery — completely unacceptable for a new car. When I raised the issue, Sales Manager David Yip was extremely rude and told me to “STOP BARKING.” The General Manager, Fred Marmugi, was threatening and refused to deal with the matter by walking away and closing door at me. This dealership shows zero accountability, zero respect for customers, and behavior that does not align with the Audi brand. I strongly regret purchasing from here and would not recommend this dealer to anyone expecting basic professionalism. More

Mark Lopez is very patient, professional and helpful. Will is also a very nice guy too. I will definitely recommend this dealership. Will is also a very nice guy too. I will definitely recommend this dealership. More

SAFETY WARNING – DO NOT TRUST AUDI UPTOWN OR SALES MANAGER KEVIN GALINDO i strongly urge anyone considering doing business with Audi Uptown to think twice—especially when it comes to purchasing a Cer MANAGER KEVIN GALINDO i strongly urge anyone considering doing business with Audi Uptown to think twice—especially when it comes to purchasing a Certified Pre-Owned (CPO) vehicle. Based on my experience, this dealership cannot be trusted, and sales manager Kevin Galindo does not stand behind the work they sell or certify. In August 2024, I purchased a 2021 Audi RS7 from Audi Uptown, presented to me as a Certified Plus vehicle—a designation that is supposed to guarantee thorough inspection and high-quality repairs carried out by Audi-certified technicians. Since I took delivery, I’ve driven the car less than 3,000 km. The RS7 was stored in my garage for the winter and only brought out again in May 2025. From the beginning, I noticed a mild squeaking noise that gradually worsened. I brought the car to my local Audi Certified Plus dealership to investigate. They informed me that the rear bumper had previously been removed and was improperly reinstalled—with damaged clips and missing securing hardware. This is a clear violation of Audi’s certification standards, and something that was never disclosed by Audi Uptown at the time of sale. Here are the repair notes from my local Audi service center: “REMOVED REAR LID UPPER AND LOWER TRIM, FOUND IMPROPER INSTALL (CLIPS DAMAGED/NOT SECURED PROPERLY FROM INCORRECT INSTALLATION), FOUND LEFT SIDE OF REAR BUMPER COVER NOT SECURED PROPERLY (MISSING HARDWARE FROM POSSIBLE PREVIOUS RE&RE) CAUSING REAR BUMPER TO MOVE/RUB AGAINST BODY/LIGHT ASSEMBLY. INSTALLED SECURING HARDWARE TO LEFT REAR BUMPER COVER.” The repair cost me $926 out of pocket. When I contacted Audi Uptown, The Sales Manager Kevin Galindo refused to accept any responsibility. His justification? The vehicle had been purchased eight and a half months earlier, and he claimed he couldn’t verify that no additional work had been done—despite the car having extremely low mileage and being stored in a garage for the majority of that time. To be clear, I’m not upset about the $926. This RS7 was a purchase of over $100,000. What truly concerns me is the complete lack of accountability and the absence of any safety consideration from the sales manager. Rather than investigating the issue or showing any willingness to stand behind their certification, he was quick to shift blame onto me. This response was both dismissive and unacceptable. The issue clearly stems from Audi Uptown’s failure to properly inspect and reassemble the vehicle. Selling a car with a dangerously insecure bumper as “Certified Plus” is irresponsible and deceptive. This oversight placed my family’s safety at risk. No even a phone call made by the sales manger to understand and here my concerns. If my local Audi dealer hadn’t found and addressed this issue, I could have been driving a car with a bumper that might detach or fail during an accident. That’s not just bad service—it’s a serious safety hazard. Do NOT buy, lease, or service your vehicle at Audi Uptown. Do NOT trust the words or promises of Kevin Galindo. Their lack of accountability and disregard for safety is alarming. Audi Uptown is cutting corners and misrepresenting the integrity of their Certified Plus vehicles. Please take this review seriously—your safety and that of your passengers could depend on it. More

I recently had a very disappointing experience with Audi Uptown’s service department. I brought my 2022 Audi Q5 for a check on Friday due to a low tire pressure warning. The service advisor, Wendy SIN, clai Uptown’s service department. I brought my 2022 Audi Q5 for a check on Friday due to a low tire pressure warning. The service advisor, Wendy SIN, claimed additional repairs were necessary, totalling $2,120, which included: Brake pads: $1,100 Wheel alignment: $900 Tire repair (patch tire): $120 My extended warranty allegedly did not cover these repairs, even though my car had just completed its annual maintenance in June this year. These prices seemed highly unreasonable, especially since my car had recently undergone annual maintenance in June. I was shocked by the estimate and called to stop the repairs. However, Wendy informed me that the work had already started, and I would need to pay part of the cost regardless. During my Saturday visit, Wendy inaccurately recorded that I had damaged my car, which is untrue. I emailed Wendy and her manager to prove this claim and correct this record but have not received a response. Wendy later displayed two pictures of the replaced parts, claiming they were abnormal, yet provided no evidence to support the damage claim. When I picked up my car on Monday, I discovered discrepancies in my service record. Wendy had noted that I had damaged my car, which was false. Wendy had also added a note to page 1 of the service form without my knowledge or consent. When I asked her about it, she pointed to my signature on page 2, implying I had authorized it—which felt very misleading and unethical. Additionally, when I questioned why the repairs weren’t covered under my extended warranty, Wendy claimed she needed time to “study” the warranty. I waited for over an hour at the shop, only to be told I’d been given a discount after she discussed it with her manager. Ultimately, I was charged $1,780 despite not receiving a proper breakdown of why my warranty did not cover the repairs. However, I didn’t want a discount — I wanted a clear explanation of why these repairs were necessary and not covered. To make matters worse, Wendy later admitted that the team shares bonuses or commissions on repairs. However, there is no visible sign disclosing this, which I believe is required under the Consumer Protection Act. This whole experience felt like a trap. I regret not checking the reviews earlier and strongly advise anyone going to Audi Uptown to be cautious. Ask for clear documentation and detailed cost estimates in writing, and ensure you fully understand the work before authorizing anything. More