Audi Richmond

We bough an Audi Q5, 2020. Carl Olan gave us all of information that we need. He is really helpful. And all Audi staff was really helped us on all the things. Carl Olan gave us all of information that we need. He is really helpful. And all Audi staff was really helped us on all the things. More

I HIGHLY recommend Audi Richmond! !! I live in Georgia and found the car I’ve been searching for, for months! Not only did they arrange to ship the car to me, my communication and deal !! I live in Georgia and found the car I’ve been searching for, for months! Not only did they arrange to ship the car to me, my communication and dealings with the sale process and finance was seamless and nothing short of outstanding! I wish they were local !! If you want professional, timely service, excellent treatment, and prompt communication, this is the place for you!!!! 100% satisfied!! Thank you Brad Shepard and James Mickens for your amazing customer service and taking such great care of me!!!! More

My experience at Audi Richmond was first rate. The facility is beautiful and clean, Eric Chen was very knowledgeable and helpful with my purchase. Anna Kim provided fantastic expertise and under The facility is beautiful and clean, Eric Chen was very knowledgeable and helpful with my purchase. Anna Kim provided fantastic expertise and understanding of my needs in the business office. Keith expertly ran through the features of my car and was very helpful in setting up the App. Overall, an exceptional experience. More

Great service! Very nice with all of my strange questions and Simpson references. I still do wish you sold canyoneros! Very nice with all of my strange questions and Simpson references. I still do wish you sold canyoneros! More

Sahil was super helpful in answering our questions and providing the best vehicle option for us! providing the best vehicle option for us! More

Our experience at Audi Richmond was great. Michael, Anna, and Keith took great care of us throughout the entire car shopping process, which allowed us to drive home with a great vehicle. Michael, Anna, and Keith took great care of us throughout the entire car shopping process, which allowed us to drive home with a great vehicle. More

A non-aggressive, thoroughly professional experience from start to finish. Erased painful memories of a service experience many years ago with a vehicle purchased there. start to finish. Erased painful memories of a service experience many years ago with a vehicle purchased there. More

We had a great experience. The staff were very helpful and our sales person David Tran was super informed about the car and was very helpful in answer the many questions by par The staff were very helpful and our sales person David Tran was super informed about the car and was very helpful in answer the many questions by parents had about the car. He was very patient and took his time throughout the entire process. More

Sahil our sales agent, was very knowledgeable and patient. He spent an extensive amount of time with us to insure our purchase would be one we wouldn't regret. We are very happy with the level of s patient. He spent an extensive amount of time with us to insure our purchase would be one we wouldn't regret. We are very happy with the level of service we received during our selection and with Oliver after, showing us how our vehicle works! More

Both Jerry and Anna helped us for the lease till 9 PM and I really appreciate their helpfulness. Compared with inexperienced sales in other brands, Jerry never prompts the customer to make the deal quickly b I really appreciate their helpfulness. Compared with inexperienced sales in other brands, Jerry never prompts the customer to make the deal quickly but patiently wait. Anna helped us explain my situation in UBC to VW credit, which I believe no one in your finance team could have done. When it comes to the student's program, I would suggest you send the case to Anna as she is the one with deepest understanding in the education system. (not insinuating others lol) More