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Audi Richmond

Richmond, BC

4.9
805 Reviews

5600 Parkwood Crescent

Richmond, BC

V6V 0B5

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805 Reviews of Audi Richmond

May 31, 2021

I bought a used (2017) Audi Q3. George was great to deal with. Good customer service. Unfortunately, the inspection team missed some scratches. Audi had the main ones fixed with no questions asked but after More

by Yodi
Recommend Dealer
Yes
Employees Worked With
George
Jun 10, 2021 -

Audi Richmond responded

Hello Yodi, thank you for leaving us your feedback. We are glad to hear you had a great experience with George and our Team. We believed that we were able to resolve the addressed issue which was a blemish on the body at delivery after its removal, so we are very sorry to hear this. Please contact us at 604.279.9663 or sales@audirichmond.com and ask for Tony Bishouty, our General Sales Manager, if you have any further questions or concerns in regards to this matter. We are working hard everyday to do everything we can to ensure all of our clients leave the dealership with a smile. Our Team will look forward to seeing you to offer any future assistance for your vehicle journey. Sincerely, Your Friends at Audi Richmond

May 30, 2021

Excellent service Wonderful experience with the sales Excellent service Wonderful experience with the sales representatives Would highly recommend this dealership to other people Thank you Tom, Jerry More

by Kaemon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom, Jerry, Ashley, Go Auto Group
Jun 02, 2021 -

Audi Richmond responded

Hello Kaemon, thank you so much for leaving us a 5-star review! We are so glad you had a great experience with Tom, Jerry, and Ashley. Your satisfaction is our #1 priority, so it is great you left with a smile. We look forward to your next visit! Sincerely, Your Friends at Audi Richmond

May 28, 2021

Audi Richmond is awesome. Jerry Z. worked tirelessly to find what I was looking for, and the management team of Jacky, Tom and Sherry made sure the entire purchasing process was as fluid as it could be. I More

by BW49
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Go Auto Group
Jun 02, 2021 -

Audi Richmond responded

Hello BW, thank you so much for your review! We are glad you had a great experience with Jerry and the rest of our Team. Your satisfaction is our #1 priority, so we do everything we can to make sure your find the perfect vehicle for yourself. Enjoy your new Audi. We hope to see you again soon! Sincerely, Your Friends at Audi Richmond

May 28, 2021

We were really happy with the whole Audi Richmond team. Michael helped us all the way till we found our perfect car. The rest of the team are also awesome. Can't recommend highly enough. More

by juliana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Go Auto Group
Jun 02, 2021 -

Audi Richmond responded

Hello Juliana, thank you so much for your 5-star feedback! WE are so glad you had a great experience with Michael and our Team. Our goal is really to help you find the perfect vehicle that fits your lifestyle. Thank you for letting us be part of your vehicle journey! Sincerely, Your Friends at Audi Richmond

May 24, 2021

I wanted to express how great our experience was with Audi Richmond, the staff and management were just awesome to deal with, professional, honest, no high pressure games, they knew their products and th More

by dan.iacovelli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Wan, Sherry Che, Go Auto Group
May 26, 2021 -

Audi Richmond responded

Hello Dan, thank you so much for taking the time to leave us a 5-star review! We are so glad to hear you had a great experience with Jim, Sherry and the rest of our Team. We understand that a vehicle purchasing process can be stressful and frustrating at times, so we do everything we can to make it as easy and smooth as possible. We make sure that any questions and concerns of our clients are answered and solved before the final decision, so the new vehicle journey will start with confidence and excitement. We are happy that we could help you and your wife find the perfect vehicle. Drive safe and enjoy your new A5! Sicerely, Your Friends at Audi Richmond

May 23, 2021

We're happy with our new SQ5 2021, a very special color and nice package. Aelred was very friendly, helpful, patient and knowledgable. Great experience with Audi Richmond again. More

by KC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Go Auto Group
May 26, 2021 -

Audi Richmond responded

Hello KC, thank you so much for taking the time to leave Aelred and us a great review! Our company mission is to make a meaningful difference in our clients' lives, so we treat everyone like a family and make sure every interaction is a friendly one. We look forward to seeing you again soon. Enjoy your SQ5! Sincerely, Your Friends at Audi Richmond

May 23, 2021

My experience was nothing short of Fantastic. Ashley Raju was great to work with and I will recommend anyone to visit her and the team at Audi Richmond. More

by Brady D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Raju, Go Auto Group
May 26, 2021 -

Audi Richmond responded

Hello Brady, thank you so much for taking the time to leave us a review! We are glad you had a great experience with Ashly and the rest of our Team. We look forward to your next visit! Sincerely, Your Friends at Audi Richmond

May 22, 2021

Jerry was friendly and helpful the entire time thru the process. Even though I didn't sold my previous car with them, he waited for me to sell and come back to purchase the new Audi. More

by Lucian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Go Auto Group
May 26, 2021 -

Audi Richmond responded

Hello Lucian, thank you so much for your 5-star review! We are so glad you had a great experience with Jerry and our Team. Your satisfaction is our #1 priority, so it is good that you left with a smile. Thank you for letting us be part of your new vehicle journey. Drive safe! Sincerely, Your Friends at Audi Richmond

May 19, 2021

Sales advisor - Wilson Mei was very helpful and he tried his great effort to make things happen. I appreciated his assistance very much. Receptionists were nice to clients. It was a wonderful experience to More

by TONY TSANG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Go Auto Group
May 19, 2021 -

Audi Richmond responded

Hello Tony, thank you so much for leaving us a review! We are so glad you had a great experience with Wilson and our Team. We do everything we can to make sure everyone gets the full VIP experience every time they visit. Thank you for letting us be part of your new vehicle journey. Enjoy your new Audi!

May 17, 2021

This is second car I’ve purchased from Audi of Richmond. The only reason I came was because of Dylan Hanna. His product knowledge of each car is exceptional. Patience to deal with me changing from model More

by J.Lee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Hanna, Go Auto Group
May 19, 2021 -

Audi Richmond responded

Hello J, Thank you so much for leaving us a great review! We are so glad you had a great experience with Dylan and our Team. Our goal is really to find the vehicle that is right for you and that fits your lifestyle, so we do everything we can to help to find "the" car. We look forward to your next visit. Drive safe and enjoy your new Audi! Sincerely, Your Friends at Audi Richmond

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