Audi Richmond

Got my first Audi S4 from the dealership, loved it, sales Jerry Guo and manager Tony helped me a lot. Very unforgettable experience, liked it Jerry Guo and manager Tony helped me a lot. Very unforgettable experience, liked it More

Purchased a used 2018 Tundra September 2, 2021. The bolts (6 in total) of the both front coil springs were loose after the Audi Richmond service shop wrote up on a sheet that everything was good. Service sho (6 in total) of the both front coil springs were loose after the Audi Richmond service shop wrote up on a sheet that everything was good. Service shop should have caught that. Could have ended in a disaster if one or more of the coil springs broke loose. Thankfully another service shop noticed it while they were mounting my new rims and tires. More

Jerry and the team at Audi Richmond were professional, timely and great to deal with from the initial phone call! This made the purchase of my used BMW seamless. There were a few things missed during o timely and great to deal with from the initial phone call! This made the purchase of my used BMW seamless. There were a few things missed during our initial conversation (some small scratches/dents, lack of 3M), but the service was impeccable. More

This dealership had excellent service. Eric was very patient with us and helped us find the right vehicle for our family. Bought our first Audi. patient with us and helped us find the right vehicle for our family. Bought our first Audi. More

Our sales rep Jim Wan was professional and very knowledgeable. We had a great experience all around. Jim was an excellent communicator. Thank you so much! knowledgeable. We had a great experience all around. Jim was an excellent communicator. Thank you so much! More

Very clean ,excellent customer service,friendly and knowledgeable staff Have been associated with the same for last 2years and would highly recommend to everyone here knowledgeable staff Have been associated with the same for last 2years and would highly recommend to everyone here More

Jerry Chi, who is a very nice person, very good service, patient. I will introduce my friends to him if they would like to buy Audi. patient. I will introduce my friends to him if they would like to buy Audi. More

This is my 4th Audi from Audi Richmond. The service has been spectacular, from sales to service! Everyone is professional and the environment is welcoming! Sales understand your need and give u the best de been spectacular, from sales to service! Everyone is professional and the environment is welcoming! Sales understand your need and give u the best deal they could Thank YOU for the awesome service! Yes, I'm a die hard Audi fans! Audi has the most innovative designs out of all! :) More

Dylan Hanna was fabulous! He explained very well how the car worked. Dylan had lots of patience. It was a pleasure working with him. Hiroshi explained all the features really well. car worked. Dylan had lots of patience. It was a pleasure working with him. Hiroshi explained all the features really well. More

Michael is a very helpful and knowledgeable sales. Always keep me informed with the most latest update and reply my questions at a timely manner. It is very great experience to purchase our new car here! keep me informed with the most latest update and reply my questions at a timely manner. It is very great experience to purchase our new car here! More