Audi Richmond

Service is awesome! Definitely highly recommend! Jerry Chi is professional, patient and always helpful, I am excited to get my new car! Chi is professional, patient and always helpful, I am excited to get my new car! More

great experience! Always make me feel welcome at the dealership. Definitely will visit again in the future. dealership. Definitely will visit again in the future. More

It was a great experience at Audi Richmond! George was so patient with me throughout the whole process! He answered all my concerns and make sure I have no other questions before I leave! Thank you George! patient with me throughout the whole process! He answered all my concerns and make sure I have no other questions before I leave! Thank you George! More

Great experience with purchasing, would recommend a slightly faster process overall upon delivery of vehicle (payment, insurance etc.). slightly faster process overall upon delivery of vehicle (payment, insurance etc.). More

Aelred has been great as he helped us to pick the right vehicle for my family . vehicle for my family . More

White gloves!! That's the service level of this outstanding team. Everything they say, do and touch makes you feel like you could not get better service. An experience of a lifetime that I won' outstanding team. Everything they say, do and touch makes you feel like you could not get better service. An experience of a lifetime that I won't forget. Alan. More

It was my first time getting an Audi and Jerry Chi and Elery were absolutely amazing in making the experience as comfortable and smooth as possible. 10/10 experience and will be referring friends over to Elery were absolutely amazing in making the experience as comfortable and smooth as possible. 10/10 experience and will be referring friends over to Jerry in the future. More

Excellent, friendly services from Michael Chen(always smiling) makes you feel welcome at the dealership. Takes the time to explain or answer any questions that was asked. Elery(think that hes name)prov smiling) makes you feel welcome at the dealership. Takes the time to explain or answer any questions that was asked. Elery(think that hes name)provided amazing detail on all the functions on how the car operates. Over all, I'm very happy and pleased with experienced at Audi. As for the car, just got it for a day, so will see how it goes......:) Thanks More

I pre-ordered my 2022 Audi e-tron GT through Dylan, Audi Sport Brand Specialist who offered excellent customer service. Dylan always provided regular updates during the ordering process. Once the above Sport Brand Specialist who offered excellent customer service. Dylan always provided regular updates during the ordering process. Once the above vehicle arrived at the dealership, negotiations took place for the trade-in value of my 2017 Audi A5 and the final Offer to Purchase agreement which was finalized by Mark, GM. The overall customer service offered at Audi Richmond was exceptional. More

passion, responsible, organizing, professional, patient, good team work, effective, all the things on time. Nice good team work, effective, all the things on time. Nice More