Audi Richmond

My sales person was the best to deal with. He didn’t rush me. And provided detail information. He didn’t rush me. And provided detail information. More

All staff were very helpful and knowledgeable making the process very easy and quite enjoyable. process very easy and quite enjoyable. More

Great team. This is my third Audi with this dealership. Will be back for my 4th. This is my third Audi with this dealership. Will be back for my 4th. More

Very helpful staff, they took excellent care of me and my family during our leading experience. Knowledgable and helpful in choosing the right car. family during our leading experience. Knowledgable and helpful in choosing the right car. More

I saw your ad for a Q5 that appeared to me that your Audi was superior in condition, had the lowest mileage, higher trim level and best price than others that I'd seen advertised or in person. I contacted Au was superior in condition, had the lowest mileage, higher trim level and best price than others that I'd seen advertised or in person. I contacted Audi Richmond and within five minutes had a response for a test drive. An appointment was arranged, I saw and test drove the car and was suitably impressed with both the car and Eric Chen. I had an appointment to see another one that day and asked Eric if I could call him back afterward and perhaps consulate a deal by phone. He said, "certainly". After seeing the next Q5 I quickly called Eric and made a deposit on the car. He arranged a time for me to pick it up asap. I arrived to pick up the car when ready and Eric made it a simple, quick purchase with all other appointments arranged. I couldn't be happier with the whole transaction and the superlative Audi! More

Jerry was very knowledgeable and helpful. He is very patient in finding the right car for me. Always trying to find me the best deal. Great experience He is very patient in finding the right car for me. Always trying to find me the best deal. Great experience More

My agent has been providing excellent service and support since I stepped in the dealership. Good communications! since I stepped in the dealership. Good communications! More

Our Salesman Dylan was the best. Extremely accomidating and helpful. Everyone we interacted with was friendly and helpful from reception, finance and insurance. Our pre-owned car Extremely accomidating and helpful. Everyone we interacted with was friendly and helpful from reception, finance and insurance. Our pre-owned car looked great when we picked it up, so thumbs up to the lots staff also. More

Usually we find buying a car a painful and stressful experience but Jerry Chi at Audi Richmond made the process quick, painless, efficient and pleasant. We were very impressed with the dealership (it is experience but Jerry Chi at Audi Richmond made the process quick, painless, efficient and pleasant. We were very impressed with the dealership (it is beautiful building), Covid safety measures in place, level of service and attention to detail. The Business Manager, Kelly Zeng was also very professional and efficient. We now have a beautiful Audi vehicle (our first) and will not hesitate to recommend this dealership to others. Thank you Jerry - 5 star review from us! More

We recently purchased our second Audi eTron from George at Richmond Audi. We met George last year and he was accommodating, responsive and so guiding. George has been phenomenal to work with and the reason at Richmond Audi. We met George last year and he was accommodating, responsive and so guiding. George has been phenomenal to work with and the reason why we will come back when we need to purchase another vehicle. George is calm, knows his information and a pleasure to work with. We also worked with Harold from finance twice and he was patient, methodical and worked outside the box to meet our needs. He has a great sense of humour, so pleasant and keeps things simple. Elery then orientated us to our vehicle and shared some great tips and tricks. He also brought a great sense of humour, is knowledgeable and highlighted the most important things and what we needed to spend more time on. The team we worked with at Audi Richmond has been amazing. Thank you for your exceptional customer service! More