Audi Richmond

Bought an A5 from this dealership right before the snow in Vancouver and they were very accommodating with alternate pick-up arrangements. If you go, talk to Adrian Varas. Excellent customer service, kn in Vancouver and they were very accommodating with alternate pick-up arrangements. If you go, talk to Adrian Varas. Excellent customer service, knew everything about the car and provided very useful advice and insight I wouldn't have even thought to ask about, and didn't try to pressure me into a sale. More

Pretty nice and helpful. Good shopping and customer care experience overall. Will be definitely come back and refer friends in the future Good shopping and customer care experience overall. Will be definitely come back and refer friends in the future More

Professional and courteous. I have bought numerous new Audis and I always come back to Audi Richmond. The best of the best. I have bought numerous new Audis and I always come back to Audi Richmond. The best of the best. More

Been a repeat customer at Audi Richmond and they've always took wonderful care of my car buying needs and servicing. Tom and Dylan worked hard to deliver a wonderful service in a time of vehicle shorta always took wonderful care of my car buying needs and servicing. Tom and Dylan worked hard to deliver a wonderful service in a time of vehicle shortage thank you guys More

Had an amazing experience with Jerry and Elery from the sales floor. They were patient and accommodating with my needs. They made time for me as well despite their busy schedule and I left happy. Also shou sales floor. They were patient and accommodating with my needs. They made time for me as well despite their busy schedule and I left happy. Also shoutout to the manager Tony for making my offers happen and also Jerry from finance as well. More

Audi Richmond helped me find the car I need and response to the issues quickly to the issues quickly More

I had a great experience buying my used vehicle. Hiroshi was quick to respond to all my inquiries and was super helpful. He made the decision to buy very easy. All the staff I encountered were very Hiroshi was quick to respond to all my inquiries and was super helpful. He made the decision to buy very easy. All the staff I encountered were very friendly. More

Overall I am am happy with the actual vehicle I purchased but am VERY UNHAPPY with the quality of the tires that were on the vehicle. I was assured by the salesman that they were suitable for winter driving but am VERY UNHAPPY with the quality of the tires that were on the vehicle. I was assured by the salesman that they were suitable for winter driving but this is NOT the case. During the first snowfall the car was slipping quite badly and I did not feel safe driving with those tires. When I went to 2 tire dealers they both told me the tires were not suited for driving in snow. The 1st dealer simply told me they are NOT "snow rated" The 2nd dealer stated there was 40-50% tread left. Who emailing with the salesperson he stated there was 65% tread left. Both dealers did not agree with that but even at 65% I do not feel that is sufficient on a vehicle purchase especially with winter approaching. As a result I was forced to spend an additional $893 on winter tires. I am hoping to get at least partial compensation as a result of this. More

Great experience. Adrian was friendly and helpful. He provided answers to all my questions and gave me confidence in my purchases. Adrian was friendly and helpful. He provided answers to all my questions and gave me confidence in my purchases. More

Friendly service, my sales associate Jerry Guo has been very patient & it has been a great experience overall. Really happy about the vehicle. very patient & it has been a great experience overall. Really happy about the vehicle. More