Audi Richmond

The service we received from Carl Walker was amazing. He is professional, knowledgeable and guided us in making our purchase. He is professional, knowledgeable and guided us in making our purchase. More

I had my Q5 servicing and recall inspections at Richmond Audi on Jan. 14, the service advisor Mr. Tharsan Shanmugadhas was excellent, he was very friendly and professionally detailing of every step. And su Audi on Jan. 14, the service advisor Mr. Tharsan Shanmugadhas was excellent, he was very friendly and professionally detailing of every step. And surprisingly a service video also sends to my cell, detailing the results of every item on the maintenance card. Great work, Audi Richmond. More

Eric Chen and Jerry Zeng were incredibly helpful throughout the purchasing process. They answered all my questions and were there every step of the way. Highly recommend Audi Richmond and working throughout the purchasing process. They answered all my questions and were there every step of the way. Highly recommend Audi Richmond and working with Eric and Jerry. More

First time buyer at Audi Richmond and will not be the last. Aaron was superb super friendly easy to talk to and very knowledgeable. This young man will do great things he has that easy approach look that last. Aaron was superb super friendly easy to talk to and very knowledgeable. This young man will do great things he has that easy approach look that make you feel comfortable, which is ideal for salespeople. More

Great customer service at any level ,felt really special. Big thanks to Audi Richmond team. Big thanks to Audi Richmond team. More

Aelred was super helpful through all the process, we loved how he helped us pick the perfect car! loved how he helped us pick the perfect car! More

Generally satisfactory, Some minor issues but overall, met my schedule for pickup and delivery.But, for example, car not in delivery bay on arrival and small cut in right rear tire rim discovered by accid met my schedule for pickup and delivery.But, for example, car not in delivery bay on arrival and small cut in right rear tire rim discovered by accident only when prepared to drive away. Surprising that no one spotted it, esp. because that wheel had gone off for re-finishing before delivery. More

Five out of Five. The people who helped us were professional and knowledgeable. The experience had been great. The people who helped us were professional and knowledgeable. The experience had been great. More

Wilson Mei was very polite and inviting. He was very clear and answered all my questions. He was very clear and answered all my questions. More

With every issue we had with our Audi the fast and courteous response from Jeff was appreciated. When the issue became more complex, Mark the manager handled the problem very professionally and the p courteous response from Jeff was appreciated. When the issue became more complex, Mark the manager handled the problem very professionally and the problem was resolved. Adrian and Jerry were such a help at the end. We can't say enough good things about Audi Richmond and we would never hesitate to return or to recommend Audi Richmond to our friends. More