Audi Richmond

Elery Herrera, Loyalty Portfolio Specialist. This is the person to deal with at Audi, professional, determined, attentive, responsive and very knowledgeable. Elery is more than a sales associate This is the person to deal with at Audi, professional, determined, attentive, responsive and very knowledgeable. Elery is more than a sales associate, Elery is like dealing with the owner of the dealership. Concerned of your needs and wants, working through the obstacles to find a resolution. I can go on; however, you should find out for yourself. Richmond Audi, going beyond the sales call. More

Great service, great employees, everyone is very nice and understand and try to help you to the best of their ability! understand and try to help you to the best of their ability! More

Great service and experience buying our vehicle at Audii Richmond. Hiroshi was very attentive to our needs. Richmond. Hiroshi was very attentive to our needs. More

A knowledgeable and friendly staff helped my buying experience be smooth and easy. So top marks for customer appreciation. experience be smooth and easy. So top marks for customer appreciation. More

Oliver, Adrian and Mark were fantastic to deal with throughout the whole process. Financing was quick and easy. When I arrived at the dealership to pick up my vehicle, Oliver spent extra time going th throughout the whole process. Financing was quick and easy. When I arrived at the dealership to pick up my vehicle, Oliver spent extra time going through all the features of the car and setting me up on the App. Adrian had everything ready for me and reviewed the documents thoroughly during the financing process. I've never had a dealership experience as luxury as this! More

Jerry Gou was very responsive and knowledgeable. He answered all of my questions during my initial visit and subsequent follow-up conversations. The trade-in process was painless and fair. The d He answered all of my questions during my initial visit and subsequent follow-up conversations. The trade-in process was painless and fair. The day of delivering the car took far too long. It was a cash purchase, but it still took 3.5 hours. More

Great service! Great selection. The sales staff is very professional and helpful. Business office is good too. Overall great experience Great selection. The sales staff is very professional and helpful. Business office is good too. Overall great experience More

The sales person is very knowledge and very friendly. Great service and help. We have good experience. Great service and help. We have good experience. More

Although Hamish is new to the sales side of Audi, he knows what he is doing and was great, he was able to answer all our questions and was very patient with us wanting to look at different cars. He show knows what he is doing and was great, he was able to answer all our questions and was very patient with us wanting to look at different cars. He showed us all the reports and information we wanted to see. Jerry in finance was very helpfull and informative, his sugestions on what he recomends to add made sence and it helped us with our decision. Everything was great and we will definitly be back to trade up in the future. More

Very nice dealer with cool and friendly staff. The car delivery process was also smooth and they will make sure you are fully familiar with your car before hitting the road. The car delivery process was also smooth and they will make sure you are fully familiar with your car before hitting the road. More