Audi Prestige

Just an overall bad experience and the reason I prefer ... purchasing cars in the States. I thought it was time to write a review, even though I purchased the used vehicle about 3 months ago. Being from ... purchasing cars in the States. I thought it was time to write a review, even though I purchased the used vehicle about 3 months ago. Being from Ontario, I had first contacted them via email through autotrader.com. At first and even up to the end of the transaction, there were no pictures posted of this vehicle, the dealer never provided me with any, telling me the vehicle needs to serviced as part of a recall first. After it was done, I had asked for them, still didn't provide. Knowing that in Quebec winter tires are a requirement, I asked what tires this comes with. They told me 4 winter tires. I asked where the original tires were. Supposedly the off-lease customer kept them ;) There was a lot of back and forth with very little information. There were days that this Salesperson Jason never answered. For being an "experienced" salesperson, having worked at Cadillac before, he is very inexperienced, lacks proper customer service skills and does not have information or keeps it from his customer. Ahh, another thing that bothered me is that this dealership withholds the VIN # for "fraudulent" reasons, so you cannot check Car Proof. Why don't ALL dealers in the States do that and freely provide VINs instead? I think, dealers in Canada ARE fraudsters and withhold it because they want to scam customers. Anyway, I somehow found the VIN and got my Car Proof which, luckily, showed a clean vehicle. "In the end" the dealer offered to give me that, after the trip to Montreal, even though it should've been offered at the beginning, so I can make an informed buying decision. They do everything in their power so you DO NOT make an informed buying decision. If it wasn't for this vehicle being priced right and having low mileage, this deal would not have happened. That is the ONLY reason that kept me in the deal. Moreover, when I kept pressing Salesperson Jason for information, and after I already purchased my train tickets to Dorval, he threatened me with reneging on the deal, even though they took a hefty deposit from me. Is this the kind of dealer you want to do business with?? More

Very good service I had a slight problem with a brand new car. I took it to Audi Prestige and they provided a courtesy car and fixed my problem promptly. Very professio I had a slight problem with a brand new car. I took it to Audi Prestige and they provided a courtesy car and fixed my problem promptly. Very professional outfit with a number of people all knowing their role in the service experience very well. More

Experience On time service always Greets you with a smile from the time you drop off the car to the time you pick it up they are Very organized and Friendl On time service always Greets you with a smile from the time you drop off the car to the time you pick it up they are Very organized and Friendly More

Highly recommended Wonderful service received at Audi Prestige. My car feels like new again! Mehdi gave us a top notch quality, extremely friendly & reliable. Would defi Wonderful service received at Audi Prestige. My car feels like new again! Mehdi gave us a top notch quality, extremely friendly & reliable. Would definitely recommend them! More

Fast and efficient service with a smile...:-) Quick appointment, service done like a breeze. This was for the Airbag recall so our family feels safer now! Overall a very good experience with this Quick appointment, service done like a breeze. This was for the Airbag recall so our family feels safer now! Overall a very good experience with this dealer! More

Entretien 300 points J’ai reçu bon service chez Audi ils ont été professionnels pour faire l’entretiens de 300 point je le recommande le service chez Audi Prestige J’ai reçu bon service chez Audi ils ont été professionnels pour faire l’entretiens de 300 point je le recommande le service chez Audi Prestige More

Blown tire, rim needed repair also. Great service, very informative,, courtesy car was top notch. Repairs done on time and at the expected cost. Dealer also suggested alignment and car w Great service, very informative,, courtesy car was top notch. Repairs done on time and at the expected cost. Dealer also suggested alignment and car was clean when returned More

Great service kind staff Had a great and easy experience, all the staff was courteous and helpful. The repairs were completed quickly and didn’t wait long for courtesy car. Had a great and easy experience, all the staff was courteous and helpful. The repairs were completed quickly and didn’t wait long for courtesy car. More

Incredible Service FINALLY a SERVICE DEALERSHIP That treat You with RESPECT and an AMAZING Staff !!! Wished other dealership would Run For The service Like THEY Do !!! FINALLY a SERVICE DEALERSHIP That treat You with RESPECT and an AMAZING Staff !!! Wished other dealership would Run For The service Like THEY Do !!! Highly recommend AUDI PRESTIGE For there SERVICE !!! More

Schedule service appointment Appointment met on time World completed on time. Communication perfect Car ready All. Done right and no issues when picked up car as promised Appointment met on time World completed on time. Communication perfect Car ready All. Done right and no issues when picked up car as promised Thank you More