Audi Kitchener-Waterloo

Most amazing car experience When we purchase vehicles we don't often think of anything but the car we have in mind. I've owned many cars in the past 20 years from BMW to Subaru, When we purchase vehicles we don't often think of anything but the car we have in mind. I've owned many cars in the past 20 years from BMW to Subaru, Honda, GMC to now Audi for the last 10 years and I remain loyal to the brand. Its not only that an Audi is the best vehicle I have ever driven, but the customer experience at KW Audi is simply put incomparable to any other shop I have entered with vehicles. Everyone at Kitchener Audi knows me by name and makes me feel part of a family. They are welcoming, kind and accommodating. I would never regret owning an Audi and am true now to the brand for the overall vehicle and after care services offered by this amazing shop and group of people who make purchasing, owning and caring for a vehicle easy! More

Smooth and efficient buying experience I was in the market for a new car and I decided to reach out to a few dealerships in the area. Nick ended up being my primary point-of-contact at Audi I was in the market for a new car and I decided to reach out to a few dealerships in the area. Nick ended up being my primary point-of-contact at Audi K-W and was incredibly responsive both through phone and email. I like to get things done quickly and we were able to finalize the deal within a couple of days. I also appreciated how intuitively Nick understood my needs (and I'm sure for his other clients in general). I had a very specific list of equipment/add-ons that was absolutely essential, and at the same time I really did not care for any extras. Nick was able to help me find just the right combination quickly. Although I did not get to spend a lot of time with either Sue or Vicki, it was clear through our interactions that both were extremely knowledgeable about their cars and really enjoyed what they did. Some last remarks: the dealership itself has a clean and open aesthetic with an onsite café which is a nice touch. The staff dress and act professionally without being overbearing, which is of course a matter of personal taste but I think it does go well with the Audi brand. Suffice to say, I will likely be returning for another vehicle purchase down the road. More

My First Audi My first time dealing with this dealership and I came away with a great feeling. Very nice people, easy to talk to and knowledgeable. Martin was kno My first time dealing with this dealership and I came away with a great feeling. Very nice people, easy to talk to and knowledgeable. Martin was knowledgeable, friendly and personable. I felt relaxed buying a car from him. The dealership's facilities are impeccable. More

Great experience I had a good experience purchasing my first Audi. I was lucky enough to come by at the end of the year and get to test drive and S5 and then purchase I had a good experience purchasing my first Audi. I was lucky enough to come by at the end of the year and get to test drive and S5 and then purchase the S4 in that beautiful Turbo Blue. The staff was very friendly and accommodating and didn't feel pressured into anything. I'm very happy with the new car and would recommend the dealer to anyone looking for a nice ride. More

Firstly, Lisa Sui is a great saler, very friendly and upfront. I bought a S5 last summer from her as well as I'm very happy with the service and the vehicles that I have purchased. I would definitely re upfront. I bought a S5 last summer from her as well as I'm very happy with the service and the vehicles that I have purchased. I would definitely recommend to everybody that she is the most comfortable and relaxed dealership. More

Her service is fantastic! Best sales I have ever meet. Really appreciate . I bought a s5 from kw Waterloo and lisa give me a unbelieveable price. Really appreciate . I bought a s5 from kw Waterloo and lisa give me a unbelieveable price. More

This is a very nice dealership to go, if you are considering to buy a car. I recommend Sales Lisa. I knew her since last year while shopping for my first used car. Unfortunately, they didn’t have on considering to buy a car. I recommend Sales Lisa. I knew her since last year while shopping for my first used car. Unfortunately, they didn’t have one available at the time. I had to go with a BMW X3. We kept in touch since then. This year Lisa helped me trade in my X3 and moved on to a new Q7. The trade in price is the highest and the deal for the new Q7 is amazing. I bought the car right away. Thanks to Lisa, Taylor, Sue and Vicki! They made my purchase and delivery experience so smooth. If you’d like to meet friendly people and have stress free purchase experience, go to this dealership and talk to Lisa! Additionally, Audi is amazing to drive! More

I bought a 2019 Q5 from Lisa Sui last month. The whole process was enjoyable. She patiently helped us with test driving two cars and worked on a few quotes to ensure we got what we really want. This deale process was enjoyable. She patiently helped us with test driving two cars and worked on a few quotes to ensure we got what we really want. This dealership is friendly and welcoming. They also get a license plate I required. Amazing team! I recommend Lisa to all my friends. She is the best Sales! More

My friend referred me to see Lisa Sui to buy S5. It was a very good purchase. I bought the car on the spot. Lisa provides me continuous service after I received the car. Their service is friendly too. Recomm very good purchase. I bought the car on the spot. Lisa provides me continuous service after I received the car. Their service is friendly too. Recommend this dealership and Lisa Sui! More

I purchased Q7 from Audi KW. I really enjoyed the service by Lisa Sui. She explained everything clearly to me, helped me to find the perfect car matching all my requirements, went for a test drive with me an by Lisa Sui. She explained everything clearly to me, helped me to find the perfect car matching all my requirements, went for a test drive with me and had the car ready for pick up precisely on time. Lisa is very nice, professional and knowledgeable. She made me very comfortable throughout the entire process. Excellent experience! Highly recommend Lisa Sui of Audi KW. More