Audi Edmonton North

The Best Audi Dealership ever I tried Audi South but they don't even come close to Jim Pattison's dealership. They deliver 110% in all departments. Yes they are very busy but the I tried Audi South but they don't even come close to Jim Pattison's dealership. They deliver 110% in all departments. Yes they are very busy but they are the BEST. More

Disappointment They promise everything to earn your bussiness and change the aggrement later . Stay away from this dealership . If you really want Audi , go to S They promise everything to earn your bussiness and change the aggrement later . Stay away from this dealership . If you really want Audi , go to South Edmonton. More

Excellent Sales' Service Cameron Buiniink was the Audi agent who convinced me to but an Audi car, no pressure, no other tactics just the old style of showing the merits of the Cameron Buiniink was the Audi agent who convinced me to but an Audi car, no pressure, no other tactics just the old style of showing the merits of the car. I can state here that if not Cameron most probably I would not have bought the car because he was there every step on the way and helped with papers that dealt with technical as well as finance. His sympathy to the buyer's needs and problems helped gain trust to him before, during and after the sale. R.N More

Unsatisfied customer UPDATE: 01/26/2017 - I called Sean back after he contacted me and was offered credit to their service department ($300) which I do not feel would conv UPDATE: 01/26/2017 - I called Sean back after he contacted me and was offered credit to their service department ($300) which I do not feel would convince me come back to the dealership. I feel like my concerns were brushed off. I was told that an $11,000 damage from the concealed accident would not affect the resell of an Audi at all; that they never intended for me to not know about the accident (but it did happen so now what?). I was also told that I never should have been made to wait the time that I did to get my remote starter installed. Also, I was told Audi brakes need frequent servicing and that it is normal for them to squeal because they are 'high performance'. I was happy to receive a formal apology but it doesn't quite make up for my experience. I feel like a lot of excuses were made and apologies were said but it doesn't really fix my problem at the end of the day. Sean said he would look into getting me a different A5 without me having to pay more for the vehicle but I'm not sure if that is even realistic. At this time, I will be taking my car to a different Audi dealership for future servicing. ORIGINAL REVIEW: I purchased a certified pre-owned Audi A5 from Audi Edmonton North back in August 2016. While the car is performing to my standard, I had to get the brakes replaced just last week (December 2016) because they were worn out and were excessively squealing every time I tried to brake. I only use the car to go shopping and to run errands so I don't think mileage played a factor in the brakes having to be replaced so soon. For a certified pre-owned vehicle, I would have expected that everything be recently serviced before the car was delivered to me. That being said, I find communication to be sub-par. It took me 3 months to finally get my remote starter installed (even though it was included in the initial sale of the car). I called numerous times and was told that they would look into it and get back to me - only for me to have to call back a month later. I finally got the remote starter installed in November 2016. Another issue I have is that I wasn't told that the car had been in an accident until I signed the financing papers. When I first saw the car posting on autotrader.ca, the CarProof report that was posted stated that the car was accident-free. When I finally signed the financing documents, the finance manager gave me a printed CarProof and I saw that the car had been in an accident. At the time, I felt I was already too far in to back out and I had already signed the contract. I told the finance manager that the CarProof that was advertised to me was clean and he told me that the accident was recent that is why the CarProof that was provided to me did not have the accident on it. I felt I should have spoken up then but being that this was my first vehicle that I bought from a dealership - I felt intimidated. Especially when the finance manager spoke to me about it as though it was not a huge issue. I was also told that they would look into the keyless entry on my car as it doesn't work. I have yet to hear back from them in regards to this investigation and it has been a month. That being said, while the service is up to standard and the sales/service reps (especially Xerxes and Nicole) are very kind and accomodating, I have mixed feelings about the dealership as a whole. I don't feel like the value I paid for my car was very worth it in the end as I paid a lot for a car that had been in an accident - which will highly effect the resale value of the car and it also doesn't seem like the car was recently serviced before it was delivered to me. I advise buyers to be aware and to proceed with caution due to my experience. More

Bad all round Worder full l service at first, after purchasing they do not want to know you.do not return calls and very overpriced.felt unimportant and humiliated Worder full l service at first, after purchasing they do not want to know you.do not return calls and very overpriced.felt unimportant and humiliated . We will never ever deal with these people who feel they are superior. More

Thx for my bro Rodil Thx for the service in the Audi north and give me a huge discount. Rodil give me so many suggestions and hlep me decide the ink blue Q7. Thx for his p Thx for the service in the Audi north and give me a huge discount. Rodil give me so many suggestions and hlep me decide the ink blue Q7. Thx for his patients More

Best costumer service in business We shopped for a vehicle for a long time. Visited all dealerships in Edmonton . Audi turned out not only to be the best car we drove but this Edmont We shopped for a vehicle for a long time. Visited all dealerships in Edmonton . Audi turned out not only to be the best car we drove but this Edmonton north dealership has the best costumer service by far. We're pleased with our treatment and look forward to being a costumer for many years!!! More

I purchased two brand new Audi Q7 &S7 from this dealer I had excellent experience with these persons :Paul, JP and Farokh.. I've got 4 Audi in past four years. As a Automotive expert and be a owner of I had excellent experience with these persons :Paul, JP and Farokh.. I've got 4 Audi in past four years. As a Automotive expert and be a owner of four different type of AudiA5, Q7 previous generations, 2017 Q7 and S7, I strongly recommend to buy only from here not anywhere else as I had bad experience and hard time with Southgate dealer recently.. More