Audi Downtown Vancouver

Great customer service! Knowledgeable and very responsive to my emails and questions. Go visit Jason today! Knowledgeable and very responsive to my emails and questions. Go visit Jason today! More

From the first interaction online to in person every one was great to deal with. Great product knowledge and customer service was great to deal with. Great product knowledge and customer service More

Going in to buy my second Audi was an absolute pleasure! The staff was friendly and answered all of my questions. The staff was friendly and answered all of my questions. More

Brought my 2014 Q7 for repairs. First I was told that I needed a new power steering hose. After being in the shop for 4 days, they replaced it and charged me $1200. Then I was told First I was told that I needed a new power steering hose. After being in the shop for 4 days, they replaced it and charged me $1200. Then I was told it’s still leaking and I needed to replace my power steering cooler and it would cost a further $1500 plus tax. Was suspicious so brought my car to a local Audi specialist (not a dealership) to get a second opinion. They diagnosed the problem as a loose clamp. Strange how the clamp was loose!?!? Shop repaired it for $100! Went back to Downtown Audi for an explanation. They downplayed it and refused to admit they did anything wrong. You can formulate your own conclusions. STAY AWAY! More

Nice people to know and easy to get along and easy to work with, I want to say thanks Francis Tan for all help!! work with, I want to say thanks Francis Tan for all help!! More

The service I received was exceptional! Between Francis and Bavinder, my entire experience was seamless. I actually never had to come in to view the a vehicle, Francis and I completed our e Between Francis and Bavinder, my entire experience was seamless. I actually never had to come in to view the a vehicle, Francis and I completed our entire purchase over text. He was so responsive and went above and beyond to get me the exact vehicle I wanted. More

Francis is a very good salesman and was able to give the customer quite detailed information about the vehicle. It was a pleasure to work with him. customer quite detailed information about the vehicle. It was a pleasure to work with him. More

Francis was a great salesman to work with, providing all the requested info on the car prior to us traveling down from Kamloops. The rest of the team in Finance, Delivery, and Insurance were very profession the requested info on the car prior to us traveling down from Kamloops. The rest of the team in Finance, Delivery, and Insurance were very professional, prepared, and thorough. We had an excellent experience at Audi Downtown Vancouver. Thank you! More

I liked our salesman, Bretton and the staff member who acquainted me with the new car, Bavinder. I thought the financial stipulations regarding payment could have been more flexible. I note that so acquainted me with the new car, Bavinder. I thought the financial stipulations regarding payment could have been more flexible. I note that some of your questions don't apply to our sale. Why include them. More

Very professional and knowledgeable. Jason did an excellent job selling the car and it was a pleasant experience overall Jason did an excellent job selling the car and it was a pleasant experience overall More