Audi Downtown Vancouver

Courteous to deal with. Delivered on all promises. Very prompt to communicate and answer questions. Delivered on all promises. Very prompt to communicate and answer questions. More

My customer rep is a rock star. He has prompt responses, check in and takes care of you right away. I texted him with a question, I had the customer specialist call me within 5 minu He has prompt responses, check in and takes care of you right away. I texted him with a question, I had the customer specialist call me within 5 minutes! More

My dealer Francis is very patient to help me purchase this car. I feel so happy that I have him, which is very professional and very helpful. However, I still have something that i feel unsatisfied about this car. I feel so happy that I have him, which is very professional and very helpful. However, I still have something that i feel unsatisfied about the maintenance group. During the test drive, I found out three small issues. The window wiper is too tight, the air conditioning keeps blowing cold air, and the brake has sound when I press it. When I received the car, only one problem is solved, the window wiper. The other two are still issued. I feel disappointed because I need to make another appointment and wait to fix something could be fixed ahead. More

I liked how the dealer handled things. I appreciate it for being nice on my purchase. I appreciate it for being nice on my purchase. More

Everything is perfect. Great place and great sales, hopefully I can buy from this dealership again Great place and great sales, hopefully I can buy from this dealership again More

I had an excellent experience with the sales team and delivery team at the dealership. delivery team at the dealership. More

Charles was very helpful and kept me up to date on Q4 arrival for the past 14 months. arrival for the past 14 months. More

Thanks Francis and Downtown Vancouver Audi team for your time and care to help us receive our Q4 Etron... time and care to help us receive our Q4 Etron... More

I'm happy that my comment in the survey is being addressed. I'm satisfied with the outcome. addressed. I'm satisfied with the outcome. More

I upgraded from a 2020 Q3 to a 2023 Q5 last week. Hilbert Wong was assisting me throughout the process. I started thinking about upgrading 2-3 months ago and Hilbert kept an eye out for the exact spe Hilbert Wong was assisting me throughout the process. I started thinking about upgrading 2-3 months ago and Hilbert kept an eye out for the exact spec I was looking for and let me know once there was a Black Friday event happening that included loyalty rate reduction for customers. So far the Q5 has been truly amazing and I’m really happy with the deal I got. If you want to get an Audi I recommend going to the downtown location and especially getting in touch with Hilbert, he will help you make the correct decision. More