Atlantic Dodge Chrysler Jeep

Service there is unprofessional and rude. A girl named Ashley asked for my account information and would not answer my questions. Do not recommend at all. Ashley asked for my account information and would not answer my questions. Do not recommend at all. More

Customer service is horrific unprofessional and rude. The woman at this delarship ended up slamming the phone in my ear! I could not understand her. woman at this delarship ended up slamming the phone in my ear! I could not understand her. More

Just bought my Wrangler there. Friendly helpful staff! Brent, Trevor, and Brandon (?) ...great fellas! Service manager very professional and quick responding. Highly recommend this dealership. Brent, Trevor, and Brandon (?) ...great fellas! Service manager very professional and quick responding. Highly recommend this dealership. More

Customer service - vehicle repair After nine years of relatively no issues with my 2010 Dodge Journey, a major repair was required. That morning I drove into the dealership and explain After nine years of relatively no issues with my 2010 Dodge Journey, a major repair was required. That morning I drove into the dealership and explained the issues that I had been having with my vehicle and asked them to check it. Chris from the Service Department phoned me a few hours later with the news. Yes, it was not good news! The part that would be required had to be ordered in and would take approximately a week and a half, then approximately five hours to install. I asked Chris if it was possible to have a loaner vehicle while my car had been in the shop. Chris took my request to the General Manager, Trevor Battist and Trevor approved a loaner. I feel that I received excellent customer service! Thank you both Chris and Trevor for your help! More

Horrible customer service Was interested in a used crv that was in our price range. Wouldn't give me the time of day, just kept trying to offer me different dodges that wasn't Was interested in a used crv that was in our price range. Wouldn't give me the time of day, just kept trying to offer me different dodges that wasn't in our price range. Never got any information on the car I was interested in and didn't look at what I had to trade in either. Very disappointed in their service. More

Service is the worst. My husband purchased a brand new Trailhawk last year, and last week the front seat, which is all electronic, won't work. I mean he cannot even get in My husband purchased a brand new Trailhawk last year, and last week the front seat, which is all electronic, won't work. I mean he cannot even get in the vehicle, let alone drive it. Called to get in to get it fixed, sure no problem, next week maybe. The vehicle is under Full Warranty and I was told that they do not provide a loaner vehicle! So we have no vehicle for 7 days. Sorry guys, that is not acceptable service. I am sure that when he trades it in, usually within 18 months, you will not be on his radar. More

Above and beyond. Awesome bunch that work there they went above and beyond to get me into a Jeep. They were honest and real about stuff did not hide anything. Awesome bunch that work there they went above and beyond to get me into a Jeep. They were honest and real about stuff did not hide anything. More

excellent Was in and out in an hour with the vehicle i wanted. Thanks Tom, and Trevor. Excellent Service. wouldn't hesitate to send anyone there. Was in and out in an hour with the vehicle i wanted. Thanks Tom, and Trevor. Excellent Service. wouldn't hesitate to send anyone there. More

Love this Dealership We have now purchased 2 new vehicles from Tom Smith. We wouldn't deal with anyone else. Everyone from Trevor in finance to Sam in service are wonderfu We have now purchased 2 new vehicles from Tom Smith. We wouldn't deal with anyone else. Everyone from Trevor in finance to Sam in service are wonderful professional people to work with. There is NEVER any pressure to buy. Tom simple listens to your needs and presents options for you to consider. No games and no hassles They have erned our trust and business for life!. More

2105 Jeep beyond a lemon If you want to have the worse car experience of your life this is the place to be.In all fairness April in service tries very hard but she is alone in If you want to have the worse car experience of your life this is the place to be.In all fairness April in service tries very hard but she is alone in the great big sea More