Alta Nissan Richmond Hill

Traded my lease for a new one and had an amazing experience. Great sales team and management. The Manager Aman was a gem, very witty but knowledgeable. Harneet was very respectful and prompt with th experience. Great sales team and management. The Manager Aman was a gem, very witty but knowledgeable. Harneet was very respectful and prompt with the documentation. Highly recommended. More

I was at the dealership March 14th, 2024 and could not be happier with the service I received in the Parts Department. The Manager, Firas, and the gentlemen at the front desk (Collins and Jan) were very eng happier with the service I received in the Parts Department. The Manager, Firas, and the gentlemen at the front desk (Collins and Jan) were very engaging. I received excellent service from Jan, who was so helpful and professional. THANK YOU. More

Recently I had my car in to have some work done. Collins Chan was on duty. As usual, Collins was very professional & provided excellent service. It is always a pleasure and a positive experience Collins Chan was on duty. As usual, Collins was very professional & provided excellent service. It is always a pleasure and a positive experience when dealing with Collins. More

I had a very good deal and communication with Mr Harneet Kahlon. I advise to contact him for your good car research : harneet@altanissan.com Mob : (905) 598-1482 Kahlon. I advise to contact him for your good car research : harneet@altanissan.com Mob : (905) 598-1482 More

Brought my car in for an oil change today with an appointment and with instructions that I would be waiting. It took 2.5 hours, and nobody notified me as to the extended wait. Don’t bring your car he appointment and with instructions that I would be waiting. It took 2.5 hours, and nobody notified me as to the extended wait. Don’t bring your car here for an oil change unless you have a morning or afternoon to kill. More

1- I took my car there as the rear gear was not getting engaged and they told me they fixed it. When I checked it, it was not working, and I asked the sales person to check it and then he talked to service engaged and they told me they fixed it. When I checked it, it was not working, and I asked the sales person to check it and then he talked to service supervisor; They said they didn't fix it because it was an external issues and the customer should pay for it The invoice is available upon request for review which clearly states the issue is resolved and all gears are working !!! 2- The sensor at back bumper became loose as I used touchless car wash about 1 year ago and they said you have to drive like this until other sensors get damaged as one sensor can not be changed alone and for 6 months when using rear gear emergency brake activates as one sensor is loose. 3- One of the bottom on radio control doesn't work and they told me they will fix it 1-2 months after getting parts and now its 8 months. 4-When I took the car from dealership there was 50 km extra mileage on it comparing to mileage I recorded when the car was towed there and no explanation from dealership about it (for visit with sensors issue) More

Bought a 370Z from Alta , service was great, Good people to deal with. Would recommend them. Walter to deal with. Would recommend them. Walter More

Visited this dealership after doing an online inquiry. .The service i received was great..I will not hesitate to recommend this entity to my families and friends. Continue your great service because we .The service i received was great..I will not hesitate to recommend this entity to my families and friends. Continue your great service because we need more companies like yours in the corporate world. To the General Manager, i say great job . Looking forward to continue doing business with you. Ed More

I had very positive experience leasing my 2021 Nissan Murano from this dealership in June 2021. Customer service provided by Victoria was excellent! The whole process was smooth & communication througho Murano from this dealership in June 2021. Customer service provided by Victoria was excellent! The whole process was smooth & communication throughout was solid. Very happy with my new car! Thanks Victoria, Vlad and Alta Nissan Team! More

Gouges customers on labour costs. I called and was told they would charge $57.50 plus tax to do a summer to winter tire swap which seemed reasonable. When I received the invoice I was charged $57.50 for they would charge $57.50 plus tax to do a summer to winter tire swap which seemed reasonable. When I received the invoice I was charged $57.50 for the swap and another $57.50 to reset the tire pressure monitor for a total of $115 I should have taken my car across the street to Canadian Tire which charges $55 to swap the tires and reset the pressure monitor.. When I called to complain, I was told this is Nissan's policy. More