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Alberta Honda - Service Centre

Edmonton, AB

4.6
261 Reviews

261 Reviews of Alberta Honda - Service Centre

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November 11, 2024

I have a lifetime free oil change and my accord was due for brake service which i said i will do it next time and advisor said they will charge me for the oil change if I did not let them do the brake serv More

by enricoregencia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melissa Pucci
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Alberta Honda responded

Thank you for sharing your feedback. At Alberta Honda, customer experience is our top priority, and we’re concerned to hear about your experience. We strive to provide transparent and respectful service at all times. If you’d like to discuss this further, please reach out to our Service Manager at 780.474.8595. Your input is important to us as we work to address concerns and improve.

November 11, 2024

They do it on time and staff are very friendly I always choose this one whenever I have a problem with my car. I also recommend it to my friend and family. More

by rickpaular
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Pucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Alberta Honda responded

Thank you, Rick, for your kind words and recommendation! We’re thrilled to hear that our friendly team consistently delivers timely service. Your trust means a lot, and we look forward to assisting you again!

November 05, 2024

I found Tina to be pleasant and helpful with my visit to the dealership. I appreciated her treatment and professionalism. More

by bpotvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina
Jan 13, 2025 -

Alberta Honda responded

Thank you for your feedback! We’re glad to hear that Tina provided you with pleasant and professional service. Your kind words mean a lot, and we look forward to assisting you again!

November 04, 2024

Charges are way too expensive! There’s actually lots of auto mechanics that has a fair charges around edmonton! Not happy with what they have charged and recommendation to the clie More

by Marko
Recommend Dealer
No
Employees Worked With
Tina Alfonso
Jan 13, 2025 -

Alberta Honda responded

Thank you for your feedback, Marko. We regret to hear that your experience with our pricing did not meet your expectations. Providing fair and transparent service is important to us, and your input will be reviewed with our team. If you’d like to share more details, please feel free to contact our Service Manager. We appreciate your feedback as we work to improve.

October 29, 2024

Glen is best service manager ever Knows his customers and has a happy and qualified staff More

by Wheats.jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Pucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Alberta Honda responded

Thank you for your feedback! We're thrilled to hear that Glen and his team provided such outstanding service. Your kind words mean a lot, and we look forward to serving you again!

October 29, 2024

Very professional and quick. I like the way she explains everything and tell me everything thank you More

by Ismailhassan478
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Pucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Alberta Honda responded

Thank you for your kind words! We’re glad to hear you appreciated the professionalism and clear communication during your visit. We look forward to assisting you again!

October 25, 2024

Well organized, timely, respectful and personalized service. Uber service works very well and is appreciated. More

by adamsjr
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle
Jan 13, 2025 -

Alberta Honda responded

Thank you for your thoughtful feedback! We’re glad to hear you appreciated our organized and personalized service, as well as the convenience of the Uber service. We look forward to assisting you again!

October 04, 2024

Excellent customer service. Friendly employees. They explains everything in detail. Very clean and organized service area. More

by Ayan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Pucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Alberta Honda responded

Hi Ayan, Thank you so much for your kind words! Our team is thrilled to hear that our service, thorough explanations, and clean facility met your expectations. We appreciate you choosing Alberta Honda and look forward to welcoming you back whenever you need us again. Thank you for your support!

September 04, 2024

I brought my 2017 Honda Pilot in without an appointment and they took it in on Friday August 30th. It was to be done on Saturday but being a holiday weekend I didn't get it tll the following Tuesday. On th More

by sylviakern1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Pucci
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachelle,Rebecca
Jan 14, 2025 -

Alberta Honda responded

Hi sylviakern1, Thank you for sharing your feedback with us! We’re sorry for any communication issues you experienced but are pleased to hear that we could complete your injector work under warranty. We appreciate your patience over the holiday weekend and value your input on how we can improve. Thank you for choosing Alberta Honda — we look forward to serving you again!

August 26, 2024

Good dealer network and service. My car has been meticulously maintained by Alberta Honda exclusively. I have had other service dealers try and get them to try their dealershi More

by paulwalker.ca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Pucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Alberta Honda responded

Hi paulwalker.ca, Thank you for taking the time to share your feedback! We’re thrilled to hear that you’ve chosen Alberta Honda as your exclusive service center and appreciate your continued loyalty. Our team works hard to provide excellent service at every visit, and we’re glad it shows. We truly value your support and look forward to helping you with all your Honda needs in the future!

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