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Alberta Honda - Service Centre

Edmonton, AB

4.6
243 Reviews

243 Reviews of Alberta Honda - Service Centre

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September 04, 2024

I brought my 2017 Honda Pilot in without an appointment and they took it in on Friday August 30th. It was to be done on Saturday but being a holiday weekend I didn't get it tll the following Tuesday. On th More

by sylviakern1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Pucci
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachelle,Rebecca
Jan 14, 2025 -

Alberta Honda responded

Hi sylviakern1, Thank you for sharing your feedback with us! We’re sorry for any communication issues you experienced but are pleased to hear that we could complete your injector work under warranty. We appreciate your patience over the holiday weekend and value your input on how we can improve. Thank you for choosing Alberta Honda — we look forward to serving you again!

August 26, 2024

Good dealer network and service. My car has been meticulously maintained by Alberta Honda exclusively. I have had other service dealers try and get them to try their dealershi More

by paulwalker.ca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Pucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Alberta Honda responded

Hi paulwalker.ca, Thank you for taking the time to share your feedback! We’re thrilled to hear that you’ve chosen Alberta Honda as your exclusive service center and appreciate your continued loyalty. Our team works hard to provide excellent service at every visit, and we’re glad it shows. We truly value your support and look forward to helping you with all your Honda needs in the future!

August 14, 2024

Rachelle was very nice and helpful, she did a pretty nice job when i ask about evething i need to know More

by Jm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Pucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Alberta Honda responded

Thank you, Jm, for sharing your experience! We’re glad to hear that Rachelle was so helpful and addressed all your questions. It’s great to know she made a positive impression. We appreciate your kind words and look forward to serving you again!

August 10, 2024

Oil change services was ok until charged $180 for air n cabin filter replaced. Annoyed More

by Jefriwong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melissa Pucci
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Alberta Honda responded

Jefriwong, thank you for sharing your feedback. At Alberta Honda, we strive for transparency in pricing and to ensure all service details are clearly communicated, we’re sorry to hear you were annoyed with the charges for your air and cabin filter replacements. . We’d appreciate the opportunity to discuss your concerns further—please contact our Service Manager at 780.474.8595. Thank you for letting us know.

August 09, 2024

This Honda dealer is one of the best dealer in the city. They have done service of Honda very quick and good customer service. Thank you alberta Honda . More

by Dinesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Pucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Alberta Honda responded

Thank you, Dinesh, for your kind words! We’re delighted to hear you had such a positive experience with our team and that the service was quick and met your expectations. Your support means a lot, and we look forward to welcoming you back to Alberta Honda in the future!

July 31, 2024

People are helpful and manageable in every situation. Kudos for everyone who help me especially to those handled my situation. Thank you! More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Dasilva and Glen Lewis
July 19, 2024

Very good and kind service. I am pleased with the work done on my vehicle More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Pucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2024

Always satisfied with the service team. Kudos to all of the service team and keep it up More

by Dak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Pucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2024

Danielle Lemoignan in service area is who I had the pleasure of dealing with today. She explained everything thoroughly with patience and answered all my questions. I also had the pleasure of meeting t More

by JamesBond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Lemoignan, Glen Lewis
July 03, 2024

Great service and great writer. Danielle was perfect. Kept me informed and explained everything. She provided us with a ride as well. More

by D99zeke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle